Posted on Nov 17, 2025
Guest User
We are happy to have chosen this hotel to stay for 3 nights.
1. Fairly new and trendy design and facilities. Large size rooms that are clean and well equipped.
2. Excellent location to Fatima sanctuary.
3. Staff are courteous and helpful. Special mention to Ms Komal who welcomed and checked us in. She made a good impression and represented Mercure very well. The hotel must keep good staff like her and trained all to that standard.
4. Very good breakfast selection and warm dishes like eggs cooked to your order.
Highly recommended!
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Price per night fromHK$ 563
Posted on Aug 27, 2024|Single Room
Goldilocks and 3 bears
Location is excellent , walk 3 minutes to bus station to Lisbon, 3 minutes walk to Basilica. Lots of restaurants around ,Hotel has restaurants for dinner price is reasonable.
Breakfast is good buffet style , room is big and very clean , supermarket just walk 5 minutes and got so many hot food like chicken and coffee and pastry combo under euro $2 .
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Price per night fromHK$ 491
Posted on Aug 28, 2025|Double Room
Guest UserThe hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked.
You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...
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Price per night fromHK$ 967
Posted on Jan 19, 2025|Triple Room
Guest UserImpeccable cleanliness and friendliness, always helpful. Very attentive. Cozy room. I went with my 8-year-old son who wanted to go to the gym and loved it.
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Price per night fromHK$ 373
Posted on Aug 26, 2025
Guest User
The only problem is that it was very full and the pool is small for so many people we have never used.
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Price per night fromHK$ 547
Posted on Sep 5, 2023
Sofia R Ramos
A very charming hotel, the officials of an extreme sympathy, very lovely, worried and attentive. The cleaning was impeccable from the rooms, to the garden and the pool and jacuzzi area. The charm and glamour decoration of the grandmothers is also a pleasant atmosphere.The breakfast and restaurant are very tasty.We love the weekend.Ideal for any kind of romantic or family stay.
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Price per night fromHK$ 858
Posted on Feb 22, 2024
Momojay
Facilities: The interior has just been renovated and is very new, although the exterior is a decades-old building
Hygienic: very clean
Environment: very quiet at night, the bed is comfortable
Service: The breakfast restaurant is very large and bright, not bad
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Price per night fromHK$ 689
Posted on Mar 3, 2025
Guest User
Já estive a muito tempo nesse hotel, e agora me surpreendeu pela negativas em alguns aspetos:
O spa agora só tendo direito a 1 hora por dia.
O elevador demora muito tempo.
De resto o restaurante continua com boa comida e atendimento, e o staff do hotel continua bem dispostos e educados.
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Price per night fromHK$ 570
Posted on Sep 18, 2025|Standard Double Or Twin Room
Guest UserAware and available staff
Very quiet place great to relax
The food is good in the pool area as well as in the restaurant and breakfast.
Part of the pool very pleasant and excellent to enjoy
The indoor pool wasn't very hot, but perhaps because it was summer, I don't know.
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Price per night fromHK$ 1,200
Posted on Apr 11, 2025
Guest UserNice hotel, with great service... impeccable facilities and a very spacious room. It's worth highlighting the care taken in providing recycling bins for guests, bravo for that!
One negative point was the lack of sliced fruit at breakfast, only whole fruit.
Despite that, I recommend it!
Thank you.
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Price per night fromHK$ 512