Warunki pobytu dobre. Wszystko zgodne z opisem. Co 2-gi dzień wymiana ręczników i pościeli. Zameldowanie dla osób z małym doświadczeniem komputerowym może sprawiać problem ( przy naszym przyjeździe obsługi w recepcji nie było ). Problem jest też przy kontakcie telefonicznym, bo obsługa jest tylko po angielsku. Ja go nie znam i nie mogłem zgłosić powstały problem , który pojawił się jak dotarłem do swojego domu i stwierdziłem brak kluczy, które zostawiłem w szufladzie szafy pokoju 145 w Noli Riverside Gdańsk na ulicy Siechnickiej. Dzwoniłem kilka razy na numer +48 798 886 854 i cały czas automat odzywał się po angielsku. Chyba jesteśmy w Polsce ?. Dobrze , że żona miała klucze i dostaliśmy się do mieszkania, ale następnego musiałem wymienić zamki, więc przez niemożliwość kontaktu z hotelem moja podróż wzrosła o 350 zł ze względu na zakup zamków
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2026.04.18
I recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
The hotel is very clean, spacious, well organized with dedicated staff. It has all the facilities. Delicious restaurants on the ground floor. We used the washing and dryer machines easily and everything worked perfectly. Totally recommend!
Right by the harbor, with cruise ships everywhere, an amusement park and an ancient warship museum next to it. The hotel has an underground parking lot. The sea view from the room is great. The breakfast is a rich breakfast by white standards, a good choice.
Service: There happened to be a room, so when I arrived at 12:30, I was checked in at the front desk. This is very good👍👍👍! The requirement is 11:00, but you can check out later until 12:00. We also helped print the boarding pass for free.
Facilities: The room is very large and spacious, with high floor height and large windows. The view is very good.
Hygiene: The room is very new, the bathroom is very clean, and the overall hardware facilities are good.
Environment: Next to the train station, the entrance is the traffic thoroughfare. The large restaurant and beer house downstairs is very famous.
Disadvantages: 1. The blackout curtains are not tightly closed and there is a big gap.
2.The sound insulation effect of the windows is really not good, you can hear the heavy traffic.
I had a wonderful experience at this hotel. The is super convenient—close to public transport, restaurants, and main attractions. The room was clean, quiet, and had all the essentials for a relaxing stay. The staff were friendly and helpful throughout. Highly recommended for both short and longer stays.
Hotel was great. Location was great. You had market around corner. Transport to the airport to hotel very easy. Take bus from airport transfer major touris spot. Walking distance to take a different bus. Take the bus. When you get get off the bus make right. I believe 5 stop. Your hotel there. Transportion was easy. Can go anywhere from hotel. Staff were great. Breakfast was awesome. I didn't eat at restaurants but smell good. I do recommend this hotel. Great experience.
This is my go-to hotel whenever I'm in Gdansk for business. It's just a 5-minute walk to the Old Town. The breakfast spread feels genuinely thoughtful, with healthy options and a changing main course each day, which I always look forward to.
Great
103 reviews
9.3/10
Price from
TRY 4,716
per night
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9.0/10
Great
GGuest UserI recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
MmichgrusekThe hotel is beautifully located. Right by the river, so everything is close. The rooms are beautiful. The service is very nice and helpful. The only thing I didn't like was the restaurant. The dishes were very small at very high prices. Plus the waiter service, which the customer only finds out about when paying the bill. Maybe this is standard. I don't know. I just didn't like it, that's why I'm pointing it out.
GGuest UserConvenient location. Bus, tram, and train right on your doorstep. Lidl in the basement! Parking in the underground car park is easy, but the €11 price is a bit steep... but it's safe! Awesome breakfast! Highly recommended. The gym is showing its age, not bad, but not good either...
The only real drawback... the ladies who clean the rooms are ”very, very perfunctory.”
Otherwise, highly recommended!
GGuest UserNot the first time staying here, cozy room, and friendly receptionists. just opposite the Central Railway Station. very practical to go anywhere.
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
AAshiq0012000I had a wonderful experience at this hotel. The is super convenient—close to public transport, restaurants, and main attractions. The room was clean, quiet, and had all the essentials for a relaxing stay. The staff were friendly and helpful throughout. Highly recommended for both short and longer stays.
MMandymoo1Great value hotel in the old town. The hotel was lovely and clean. We stayed in a standard room, it had a double bed, sofa, coffee table, balcony tea and coffee making facilities. Breakfast was buffet style and very very busy. We only used it once. Much nicer places to eat a short 5/10 mins in the centre.
GGrace@ZacThe breakfast was good, and the hotel's location in the Old Town is fantastic – you step right out into various attractions, which is super convenient. It's an easy walk to the riverside to soak in both the ancient and modern vibes of Gdansk. The evening views by the river are beautiful, though it was quite windy and chilly; it would probably be even more pleasant in the summer. The hotel staff were friendly and helpful. Overall, for this price, staying in the Old Town felt like a great deal. I'd definitely consider coming back if I get the chance! Recommended with four stars.
好好想去旅行~(◠‿・)—☆The location is great, about a 10-minute walk from the Old Town, which is perfect for a leisurely stroll and enjoying the street views. There are also plenty of supermarkets and shops nearby, making it convenient for shopping! The front desk staff were friendly and polite, and the check-in process was very smooth. The room was exceptionally clean and comfortable, and the mattress and pillows were top-notch, really helping me relax and fall asleep! The view from the window was open and unobstructed. I'd love to stay here again if I have the chance!
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