Warunki pobytu dobre. Wszystko zgodne z opisem. Co 2-gi dzień wymiana ręczników i pościeli. Zameldowanie dla osób z małym doświadczeniem komputerowym może sprawiać problem ( przy naszym przyjeździe obsługi w recepcji nie było ). Problem jest też przy kontakcie telefonicznym, bo obsługa jest tylko po angielsku. Ja go nie znam i nie mogłem zgłosić powstały problem , który pojawił się jak dotarłem do swojego domu i stwierdziłem brak kluczy, które zostawiłem w szufladzie szafy pokoju 145 w Noli Riverside Gdańsk na ulicy Siechnickiej. Dzwoniłem kilka razy na numer +48 798 886 854 i cały czas automat odzywał się po angielsku. Chyba jesteśmy w Polsce ?. Dobrze , że żona miała klucze i dostaliśmy się do mieszkania, ale następnego musiałem wymienić zamki, więc przez niemożliwość kontaktu z hotelem moja podróż wzrosła o 350 zł ze względu na zakup zamków
Hotel near Old Town,Gdansk100% of visitors choose this area
EElenaLon2025.06.03
Amazing hotel right in the heart of the Old City. Everything is just around the corner. Beautiful views from the rooftop bar (and amazing cocktails, too). We have experienced impeccable service, I am very impressed with how friendly and attentive everyone has been. Our room (accommodating family of 3) was very spacious and so clean, everything was new. You can select your pillows if you like and get extra toiletry items from the reception. I would absolutely come back as this was truly a great one night stay!
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2026.04.18
I recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
The hotel is very clean, spacious, well organized with dedicated staff. It has all the facilities. Delicious restaurants on the ground floor. We used the washing and dryer machines easily and everything worked perfectly. Totally recommend!
Right by the harbor, with cruise ships everywhere, an amusement park and an ancient warship museum next to it. The hotel has an underground parking lot. The sea view from the room is great. The breakfast is a rich breakfast by white standards, a good choice.
Excellent location if you travel by train: next to the main railway station. Very pleasant room: good size, nicely decorated, with all necessary amenities. Bathroom with a shower in our room.
The mattress rather soft, but still comfy. Overall strongly recommended.
A very enjoyable stay.
Excellent soundproofing of the windows meant there was no airport noise despite being located next to the terminal.
Good breakfast, comfortable bed, and a good-sized room.
A definite yes!
Hotel was great. Location was great. You had market around corner. Transport to the airport to hotel very easy. Take bus from airport transfer major touris spot. Walking distance to take a different bus. Take the bus. When you get get off the bus make right. I believe 5 stop. Your hotel there. Transportion was easy. Can go anywhere from hotel. Staff were great. Breakfast was awesome. I didn't eat at restaurants but smell good. I do recommend this hotel. Great experience.
Excellent service, great location, and very clean. The breakfast was delicious. We stayed in Gdansk for two nights, but unfortunately, we could only book one night here – it's incredibly popular and hard to get a room!
Great
103 reviews
9.2/10
Price from
NZD 253
per night
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9.0/10
Great
GGuest UserI recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
GGuest UserThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
GGuest UserConvenient location. Bus, tram, and train right on your doorstep. Lidl in the basement! Parking in the underground car park is easy, but the €11 price is a bit steep... but it's safe! Awesome breakfast! Highly recommended. The gym is showing its age, not bad, but not good either...
The only real drawback... the ladies who clean the rooms are ”very, very perfunctory.”
Otherwise, highly recommended!
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
LLilunxianxingyushijianHotel location is not in the city, but the price is OK, the bus stop is at the door, this hotel is Ford Motor Hotel! Opposite the hotel is kfc grandfather! Winter stay to avoid New Year's Day, the price is cheaper!
EElenaLonAmazing hotel right in the heart of the Old City. Everything is just around the corner. Beautiful views from the rooftop bar (and amazing cocktails, too). We have experienced impeccable service, I am very impressed with how friendly and attentive everyone has been. Our room (accommodating family of 3) was very spacious and so clean, everything was new. You can select your pillows if you like and get extra toiletry items from the reception. I would absolutely come back as this was truly a great one night stay!
GGuest UserNot the first time staying here, cozy room, and friendly receptionists. just opposite the Central Railway Station. very practical to go anywhere.
RRobert_A very enjoyable stay.
Excellent soundproofing of the windows meant there was no airport noise despite being located next to the terminal.
Good breakfast, comfortable bed, and a good-sized room.
A definite yes!
MMandymoo1Great value hotel in the old town. The hotel was lovely and clean. We stayed in a standard room, it had a double bed, sofa, coffee table, balcony tea and coffee making facilities. Breakfast was buffet style and very very busy. We only used it once. Much nicer places to eat a short 5/10 mins in the centre.
GGrace@ZacThe breakfast was good, and the hotel's location in the Old Town is fantastic – you step right out into various attractions, which is super convenient. It's an easy walk to the riverside to soak in both the ancient and modern vibes of Gdansk. The evening views by the river are beautiful, though it was quite windy and chilly; it would probably be even more pleasant in the summer. The hotel staff were friendly and helpful. Overall, for this price, staying in the Old Town felt like a great deal. I'd definitely consider coming back if I get the chance! Recommended with four stars.
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