Posted on May 3, 2026
Guest UserService was gemiddeld.
Extra booking restaurant. Bad floor manager of the restaurant 26 April 2026. Many complained about the service.
1. Hours wait for dinner or drink.
2. Order something.
The staffer suggests his colleague to go through.
3. Floor manager did not perform control or management function
4. We were not only of this opinion.
5. Floor manager didn't talk to us well with you. Talk if he had knocked with us. Horeca seems standard sense is your opinion what you get back. Total restaurant thought that the floor manager did not do sense work.
6. There were guests after 3x questions away without paying there was no indication why no one could come. They were fired by floor manager, which was not the case. Plus the hotel guest had to ask where the food remains for more than an hour.
7. If this are the instructions of the Valk Hotel. I will reduce my assessment. I hope that responsible location manager here treats more grip and client as a king.
No longer treated puberously, arrogantly and unreceptably.
8. The evening team of April 26 can learn some of the morning team on April 27, this team deserves a flies!!
We were very friendly and we asked if we could remove the plates or glasses used.
That's why service is average.
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Price per night from€ 142
Posted on May 21, 2024
Guest User
Our TV did not work. Batteries and technical service were/was not available because we checked in after 6 pm. Reported at check-out. Answer: thanks for reporting and sorry for that. However, no compensation or a cup of coffee for the inconvenience. Very disappointing. You book a room with facilities and then you want to use them. We did not make a fuss about it, it is not worth it, but it is a shame. Otherwise a great hotel!
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Price per night from€ 104
Posted on Aug 4, 2025
Mohamed Sameh Soliman
Hotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.
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Price per night from€ 121
Posted on Mar 7, 2026
FeileilawangliOverall, a great stay! The underground parking (paid) was super convenient, breakfast was plentiful, and it was very quiet at night. Plus, it's within walking distance to all the city's main attractions!
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Price per night from€ 87
Posted on Apr 30, 2025
Maaike
The social hub is goed bevallen. De sfeer is relaxed met leuke mix studenten en toeristen en digital nomads. Kamers zijn groot en ondanks centrale ligging is het er rustig. Naast de deur parkeren en rooftop hoogste verdieping perfecte plek voor drankje & hapje en mooie view!
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Price per night from€ 76
Posted on Apr 4, 2024
CoffeeLeLocation is great, closed to the soccer stadium. With 2 big supermarkets nearby. The room is not so clean, and the shampoo/ body wash is empty. But they have a bulk bed and 2 single beds. It’s prefect fit to my family.
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Price per night from€ 69
Posted on Feb 13, 2025
Guest Userhow can I enjoy the coffee?
Around 9:30 I was online meeting in the room, the Service lady opened my door without knocking, I was shocked...
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Price per night from€ 86
Posted on Mar 1, 2026
Velia Saragih
Absolutely perfect stay! The hotel is beautifully designed, very clean, and in a fantastic location. The beds were super comfortable and the room had everything we needed. The staff truly made the experience special so welcoming and attentive. We couldn’t have asked for more and will definitely come back!
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Price per night from€ 64
Posted on Dec 18, 2025
Anonymous User
The hotel is in a superb location overlooking the town. All the Christmas attractions (grottos, Winter Wonderland, etc.) were within easy walking distance. It was absolutely quiet at night, both inside and outside the hotel. Breakfast was ample and very tasty. Oddly, there were no small spoons for the eggs, but that was forgivable. The room was perfectly acceptable for two nights. The only negative point I have to mention was the hair in the bathtub. This was completely out of character with the rest of the hotel's overall impression. Otherwise, I can wholeheartedly recommend the Thermae 2000 for a stay in Valkenburg.
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Price per night from€ 207
Posted on Jun 28, 2026
chenminThe room was very spacious, and most importantly, the mattress was incredibly comfortable. Unlike the softer mattresses often found in Europe, this one offered excellent support, which I really appreciated. The gym was also very spacious with plenty of equipment. Upon arrival, there were complimentary welcome drinks and fruits, and the breakfast was quite good too.
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Price per night from€ 79