Hotels With Gym in Gangwon State, South Korea

Location was great, nice ocean view Room interior and bed was not as expected Seems like try to save money on interior And bed is not as comfortable

This was my second visit. Located between Gyeongpo Lake and the sea, the view here is definitely the best in the vicinity. The room condition is also good, and being able to enjoy swimming, fitness, and bathing all within the hotel is a great advantage. However, the service always seems to fall short of these excellent facilities, which is a pity. The lobby staff are generally all friendly. But the service from the ancillary facility staff was disappointing. I used the swimming pool and sauna, and the customer service was a bit lacking. Especially considering the considerable extra charges for using them… The hotel might be 4 or 5-star, but the customer service felt more like a late-night convenience store.

The room was cleaned every day and we got fresh towels, toiletries and water everyday. There was also enough parking space for those with cars. It’s also very close to the beach and many restaurants. There’s a 7Eleven and a pizza place on the lower level. I had a pleasant stay there.

Our second stay over 4 nights during the cherry blossom spring festival. As before, the English-speaking reception staff was welcoming and met our room request as return guests upon check-in. We had a higher floor unit, just as clean but with some wear and tear in bathroom fixtures. Although Spring is warmer, the central system is still set to heating instead of cooling, so we left the balcony door open most of the time to prevent the nights from being stuffy. The sunrise and coastal views were just as magical with more clouds. This time, we enjoyed the indoor spa pools and outdoor pool, as well as the buffet breakfast with fresh and nourishing regional Korean and international ingredients. We liked that there is a GS25, patisserie, wine store, retail shop library, laundry room, gym, and stylish eateries in the Monogram complex. One unpleasant incident marred our stay, however. Our clear ziplock bag of medicinal tea and beverage satchets packed from home went missing from the coffee counter on the 4th day (the last photo shows where we had placed it). We suspected housekeeping staff might have accidentally thrown out this personal item during room cleaning while we were out that day. We contacted the housekeeping and front desk, but it was not resolved beyond a promise to search/investigate, and later a denial that they had touched our personal items. We were not planning to pursue the matter, but we would have appreciated more initiative or efforts to lessen our distress (the medicinal tea for our digestive health problems was crucial for our travels). Will we be back again? Probably, but this incident has made us realise that in this aspect, the Shilla team still needs to work harder to meet the 5-star hospitality standards it promises to Korean and international travellers.

The hotel is located in a quiet neighborhood of Gangneung, not close to the main centers of interest of many tourists. The hotel itself is quite new and modern and clean. The check-in is not open until 4pm, however you can self check-in earlier on a kiosk for an additional cost. I really appreciated the possibility to do a laundry for free, in my case it was needed. The bathroom is equipped with smart toilet which is nice. A complete Korean breakfast is offered in the morning. Around the hotel there are plenty of restaurants and cafes

Nice place to stay. Very close to Mona Yongpyong Ski Resort. Nice view. Ample parking space. Spacious Room. Ondol room can fit 6 people. Kitchenette provided for cooking. There was an issue with our toilet where the toilet bowl is clogged. When we contact the front desk, they promptly send a staff to fix the toilet. Everything is perfect and we enjoy our stay at Tower Condominium.

For a one-night stay costing around 600,000 KRW (with check-in at 3 PM and check-out at 11 AM), I arrived 1 hour and 20 minutes before the official check-in time to secure my place in line. Despite this, it was already past 3 PM by the time it was my turn. When I explained the situation to a staff member who appeared to be a manager, I was curtly told that check-in was strictly by order of arrival and nothing could be done. My turn at the front desk finally came about 5 minutes after the official check-in time. Upon collecting my pre-purchased breakfast coupons, I was informed that only the first and last of the three available time slots remained, forcing me to choose between them. Eventually, I did receive a call that a spot had opened up for the middle breakfast time, and I was able to exchange my coupon. However, the entire system felt very confusing and inefficient. On a positive note, hotel guests have complimentary access to the facilities. The room and the view, however, were absolutely magnificent.

The overall facilities and environment are decent, but the check-in and check-out times are completely unreasonable. You can't check in until 3 PM, yet someone was knocking on the door by 11 AM the next morning to rush us out, and they were quite rude about it, which really soured the experience. On top of that, the air conditioning in the room couldn't be adjusted, making it very inconvenient. I really hope the hotel can improve its service procedures and room amenities.

1. Poor Room Layout and Lack of Consideration for Female Guests There is no dressing table/vanity. Without one, there should at least be a mirror positioned where I can sit down to apply makeup, but the only mirror is located by the entrance (where you put on shoes). I tried using the bathroom instead, but the lighting is so poorly placed that it reflects off the mirror, making it impossible to see my face clearly. Furthermore, the hairdryer cord is so short that I can’t even look in the mirror while drying my hair. The lack of consideration for female guests is appalling. 2. Unreasonable Trash Disposal Policy Guests are required to sort and dispose of their own recycling. I don’t understand why a guest staying at a hotel is expected to do the housekeeping. To make matters worse, the trash disposal area has no roof, so if it’s raining, you have to either hold an umbrella or just get soaked while throwing away the trash. 3. Unmanaged AV Room There is an AV/Game room, but no staff members are stationed there to manage it. This means if one team decides to monopolize the equipment and play for hours, there is no way to intervene. There is clearly no oversight or system in place to ensure all guests get a fair turn.

Location was really great, in the heart of pyeongchang. There are lots of restaurants and services in the vicitniy. The basement has a convenience store, restaurants as well as play area for kids. It is a big hotel. We stayed for 2 nights and the first night we got two single beds. We wanted a single queen bed and requested to change for the second night and was granted the change easily. Carpark space is also available. Good stay. Only thing lacking is they don’t provide toothbrush but you can easily purchase that from the convenience store.