Hotels With Gym in Gangwon State, South Korea

It’s a great hotel that provides a lot of services. You don’t need to go outside but there are no toothbrushes in the room which I thought was going to be part of the package

This was my second visit. Located between Gyeongpo Lake and the sea, the view here is definitely the best in the vicinity. The room condition is also good, and being able to enjoy swimming, fitness, and bathing all within the hotel is a great advantage. However, the service always seems to fall short of these excellent facilities, which is a pity. The lobby staff are generally all friendly. But the service from the ancillary facility staff was disappointing. I used the swimming pool and sauna, and the customer service was a bit lacking. Especially considering the considerable extra charges for using them… The hotel might be 4 or 5-star, but the customer service felt more like a late-night convenience store.

This was a very pleasant place to stay before and after a hike in Seoraksan National Park. Lovely view from the balcony. Very clean and comfortable, and helpful staff! Very convenient location. The local bus to the national park is right across the street from the hotel, and the hotel is 10 minutes walk from the express bus terminal. I was pleasantly surprised by a washing machine in the room, which was great to clean my muddy clothes after my hike (you'll need your own laundry detergent). The room had a kitchenette with sink, hot plate, and full-size refrigerator and freezer. The only problem is there was no pot or pan to use on the hot plate, so I could not actually use it to warm my food (unless I would travel with my own pot)! It would be nice if the room provided a hair dryer and if the hotel had some breakfast option. The cafe downstairs offers only drinks, not food, and doesn't open until 11 a.m. The entryway light is motion activated, and there are many electronic buttons and panels around the room that emit light, so if you are sensitive to light while sleeping, you will have to cover your eyes with a sleep mask. Also note that it you close the sliding door between the bed and living area while the air conditioning is on, it will prevent the cold air from reaching the part of the room where the thermostat is located, so the air conditioner will remain on indefinitely, and the sleeping area will get very cold. The various panels for lights and temperature were a bit difficult to understand. English labels would be helpful. But the receptionist was helpful and came up to my room to show me how to use the air conditioning. The USB port on the nightstand worked some of the time and sometimes it didn't. I couldn't figure out if there was a switch or setting somewhere in the room to make it work, or if it was just malfunctioning.

Our second stay over 4 nights during the cherry blossom spring festival. As before, the English-speaking reception staff was welcoming and met our room request as return guests upon check-in. We had a higher floor unit, just as clean but with some wear and tear in bathroom fixtures. Although Spring is warmer, the central system is still set to heating instead of cooling, so we left the balcony door open most of the time to prevent the nights from being stuffy. The sunrise and coastal views were just as magical with more clouds. This time, we enjoyed the indoor spa pools and outdoor pool, as well as the buffet breakfast with fresh and nourishing regional Korean and international ingredients. We liked that there is a GS25, patisserie, wine store, retail shop library, laundry room, gym, and stylish eateries in the Monogram complex. One unpleasant incident marred our stay, however. Our clear ziplock bag of medicinal tea and beverage satchets packed from home went missing from the coffee counter on the 4th day (the last photo shows where we had placed it). We suspected housekeeping staff might have accidentally thrown out this personal item during room cleaning while we were out that day. We contacted the housekeeping and front desk, but it was not resolved beyond a promise to search/investigate, and later a denial that they had touched our personal items. We were not planning to pursue the matter, but we would have appreciated more initiative or efforts to lessen our distress (the medicinal tea for our digestive health problems was crucial for our travels). Will we be back again? Probably, but this incident has made us realise that in this aspect, the Shilla team still needs to work harder to meet the 5-star hospitality standards it promises to Korean and international travellers.

The location is a bit out of the way, quite far from the beach. Some details in the room's cleanliness weren't great; for example, the door leading to the bathroom was surprisingly dusty... The only impressive amenity was a self-contained dryer, but it could only hang 3 items at a time. Simple breakfast is offered in the morning, including rice, side dishes, and seaweed soup. You can fry your own eggs, and there's also a machine where you can buy instant noodles, but it doesn't accept cash or Visa.

We stayed at Mona YongPyong – Bliss Hill Stay 🏔️ The place was very strategic and convenient. Just below our hostel was the YongPyong Bus Station, and right next to it was Mona Park Ski Resort ❄️🎿 We also enjoyed halal food at Efes Kebab, which made our stay even more memorable 🍽️🤍 We will definitely come back again next time!

While clean, the room was much smaller than I anticipated. Check-in took an incredibly long time; I waited for three hours! They claimed to be following check-in numbers sent via KakaoTalk, but this wasn't actually the case. Someone making a lot of complaints was prioritized, and the whole situation was just chaotic. The room was surprisingly small and looked nothing like the photos. I was assigned to Building A, but the pictures on Trip.com were completely different from the room I received (I suspect they were of Buildings B and C). I initially wondered if the hotel had given me the wrong room, but upon re-examining the photos, the very last one did seem to be of Building A. Honestly, I feel deceived, having chosen the room based solely on those initial, misleading pictures. The swimming pool also incurs an additional charge of 80,000 KRW per person (I didn't use the pool). There's a bakery area, and its lobby is so close to the pool that everything is visible from there. While waiting for check-in, I had coffee in the lobby, and it felt rather awkward seeing people in their swimsuits so close by. Breakfast is divided into two time slots, so you must arrive at your allocated time. The coffee service, where staff pour it for you, was also quite inconvenient. Normally, one would get coffee from a self-service machine, but here there's a dedicated 'coffee zone' where you have to place an order with staff. When there's a queue, you end up waiting with your food in hand, which is truly inconvenient. And the coffee wasn't even exceptionally delicious. Despite having three staff members at the coffee zone, the whole process felt incredibly inefficient. The breakfast food itself, however, was tasty. Oh, and a quick note: Netflix isn't available in the rooms, haha. I honestly think the Lotte Resort, where I previously stayed, is far superior. Their rooms are much more spacious, the pool is complimentary, and it definitely has a more luxurious vibe. Breakfast at Lotte is also tastier, in my personal opinion (and you *can* watch Netflix there!). To sum up, Cassia offers breathtaking scenery. The breakfast was varied and delicious! However, I feel they haven't made effective use of the hotel's interior space. It's genuinely vast, and as you wander, you encounter tables, uncomfortable chairs, and very large art books on display, but it all feels a bit forced and out of place. I never felt like sitting down and relaxing on the chairs, which were also uncomfortable. The overall interior design felt somewhat unkempt and disjointed. It's a shame such a large space wasn't utilized more thoughtfully. Next time, I'll probably opt for Lotte Resort over Cassia.

The overall facilities and environment are decent, but the check-in and check-out times are completely unreasonable. You can't check in until 3 PM, yet someone was knocking on the door by 11 AM the next morning to rush us out, and they were quite rude about it, which really soured the experience. On top of that, the air conditioning in the room couldn't be adjusted, making it very inconvenient. I really hope the hotel can improve its service procedures and room amenities.

1. Poor Room Layout and Lack of Consideration for Female Guests There is no dressing table/vanity. Without one, there should at least be a mirror positioned where I can sit down to apply makeup, but the only mirror is located by the entrance (where you put on shoes). I tried using the bathroom instead, but the lighting is so poorly placed that it reflects off the mirror, making it impossible to see my face clearly. Furthermore, the hairdryer cord is so short that I can’t even look in the mirror while drying my hair. The lack of consideration for female guests is appalling. 2. Unreasonable Trash Disposal Policy Guests are required to sort and dispose of their own recycling. I don’t understand why a guest staying at a hotel is expected to do the housekeeping. To make matters worse, the trash disposal area has no roof, so if it’s raining, you have to either hold an umbrella or just get soaked while throwing away the trash. 3. Unmanaged AV Room There is an AV/Game room, but no staff members are stationed there to manage it. This means if one team decides to monopolize the equipment and play for hours, there is no way to intervene. There is clearly no oversight or system in place to ensure all guests get a fair turn.

The check-in experience was disappointing. The front desk receptionist was rude, unfriendly, and impatient. As tourists who are not familiar with public transport online ticketing, we needed assistance, but the staff was not helpful. Better customer service and support for international guests are needed.