Природа,погода и сам отель понравились настолько,что мы продлили проживание в нем-и не пожалели!Завтраки,СПА центр и такой чистоты и дошеаногр отношения вы в Бакуриани не найдете.За четыре дополнительных дня мы объехали все окрестности,детские парки,изучили узкоколейку Кукушка и поднялись на вершину посмотрели Бакуриани с высоты птичьего полета
Staying at Crowne Plaza Borjomi from October 4th to October 9th, 2024, was an exceptional experience. The check-in process was smooth, leading to a spacious and comfortable room that set the tone for a relaxing stay. The breakfast offered a delightful variety, catering to all tastes.
The hotel’s location is simply fantastic. Nestled right by Central Park, it features a vast courtyard extending to a picturesque riverfront, surrounded by lush hills and greenery. This serene environment is perfect for unwinding and feeling refreshed.
The food selection was impressive, with a diverse menu that never disappointed. Although the spa went unexplored this time, it’s definitely a reason to return.
Overall, Crowne Plaza Borjomi offers a wonderful mix of relaxation and natural beauty, making it a place worth revisiting.
We booked this hotel for the first time through Trip.com. The booking clearly said that a 7-year-old child stays for free, but upon arrival, the hotel claimed the reservation was for two adults only and asked for an extra payment for the child. It took about 30 minutes to sort this out while our tired child was waiting in the lobby.
Check-in is only after 3 p.m., and even though we arrived early and asked to use the pool, we were told to buy a day pass. This has never happened to us in other 5-star hotels.
The food hasn’t changed in years (this was our third stay), and it’s very oily — even the cottage cheese pancakes were swimming in oil.
Our “Deluxe King” room was supposed to have a city or mountain view, but we got a view of another terrace instead. When we asked to change the room, they said none were available, although the hotel was almost empty. Also, body lotion and some toiletries are not provided unless you ask the cleaning staff directly.
Overall, we were disappointed with the service and quality for a 5-star hotel.
The location is very good and the service is very friendly. However, the hardware and software facilities are relatively backward. For example, the button of the kettle in the room was burned out. There were cockroaches in the room and there were also smelly women. The spa needs to be booked in advance. Although it looks good, it is also neglected in maintenance. Supplies such as shampoo are actually diluted with water. The breakfast is okay and filling.
The hotel is close to the periphery of Aharzih, there is a parking lot, the hotel has a restaurant, spa. The local five-star standard, the hardware facilities are indeed very different from the international standard five-star, the room is mini, the bed is too soft, the whole person is trapped, and the sleep is uncomfortable.
واجهت مشكلة عند تسجيل الوصول، حيث لم يتم التعرف على الحجز المدفوع مسبقًا عن طريق موقع Trip.com، وأصرّ الفندق على أن الحجوزات المعتمدة لديهم تتم فقط عبر تطبيق Booking. بعد عدة محاولات استغرقت حوالي 20 دقيقة، تم العثور على الحجز أخيرًا.
لاحظت أيضًا أن جميع الغرف لا تحتوي على مكيف هواء، لذا يُنصح بالتأكد من الطقس قبل الحجز لأن الموقع يعتمد بشكل كبير على الأجواء.
كانت هناك رائحة دخان قادمة من الشرف المجاورة للغرفة، ويبدو أن بعض النزلاء يستخدمونها للتدخين، مما اضطرني إلى فتح النوافذ لتهوية الغرفة.
شروط الفندق صارمة جدًا، كما أن الغرامات مبالغ فيها؛ فهناك غرامة على التدخين داخل الغرفة، وكذلك على تأخير تسجيل الخروج بعد الساعة 12:00 ظهرًا.
تجربة متوسطة بشكل عام، وأتمنى من الإدارة تحسين نظام الاستقبال
Very Good
8 reviews
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Aalshaibani76Staying at Crowne Plaza Borjomi from October 4th to October 9th, 2024, was an exceptional experience. The check-in process was smooth, leading to a spacious and comfortable room that set the tone for a relaxing stay. The breakfast offered a delightful variety, catering to all tastes.
The hotel’s location is simply fantastic. Nestled right by Central Park, it features a vast courtyard extending to a picturesque riverfront, surrounded by lush hills and greenery. This serene environment is perfect for unwinding and feeling refreshed.
The food selection was impressive, with a diverse menu that never disappointed. Although the spa went unexplored this time, it’s definitely a reason to return.
Overall, Crowne Plaza Borjomi offers a wonderful mix of relaxation and natural beauty, making it a place worth revisiting.
AAnonymous UserWe booked this hotel for the first time through Trip.com. The booking clearly said that a 7-year-old child stays for free, but upon arrival, the hotel claimed the reservation was for two adults only and asked for an extra payment for the child. It took about 30 minutes to sort this out while our tired child was waiting in the lobby.
Check-in is only after 3 p.m., and even though we arrived early and asked to use the pool, we were told to buy a day pass. This has never happened to us in other 5-star hotels.
The food hasn’t changed in years (this was our third stay), and it’s very oily — even the cottage cheese pancakes were swimming in oil.
Our “Deluxe King” room was supposed to have a city or mountain view, but we got a view of another terrace instead. When we asked to change the room, they said none were available, although the hotel was almost empty. Also, body lotion and some toiletries are not provided unless you ask the cleaning staff directly.
Overall, we were disappointed with the service and quality for a 5-star hotel.
AAlexBossПрирода,погода и сам отель понравились настолько,что мы продлили проживание в нем-и не пожалели!Завтраки,СПА центр и такой чистоты и дошеаногр отношения вы в Бакуриани не найдете.За четыре дополнительных дня мы объехали все окрестности,детские парки,изучили узкоколейку Кукушка и поднялись на вершину посмотрели Бакуриани с высоты птичьего полета
SShangshanruoshui buwangchuxinThe hotel is close to the periphery of Aharzih, there is a parking lot, the hotel has a restaurant, spa. The local five-star standard, the hardware facilities are indeed very different from the international standard five-star, the room is mini, the bed is too soft, the whole person is trapped, and the sleep is uncomfortable.
AAnonymous UserThe location is very good and the service is very friendly. However, the hardware and software facilities are relatively backward. For example, the button of the kettle in the room was burned out. There were cockroaches in the room and there were also smelly women. The spa needs to be booked in advance. Although it looks good, it is also neglected in maintenance. Supplies such as shampoo are actually diluted with water. The breakfast is okay and filling.
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