We had a great stay at Balgownie. Staff were always friendly and helpful. Room was beautiful and spacious. We enjoyed the food and definitely recommend eating dinner here and wine tasting during your stay.
Hotel near CBD,Melbourne71.5% of visitors choose this area
JJacky Kwong02026.05.14
Getting here by light rail is very convenient, but the metro station is a bit of a walk, about 15 minutes away. Parking downstairs is also difficult, which can be inconvenient if you've booked a pick-up/drop-off service.
The room is fully equipped with an open-plan kitchen and a washing machine, plus a small balcony with a view.
My only complaint is that the toiletries were a bit lacking. They only provided a few bars of soap and shampoo. I was really expecting body wash...
Since it's an apartment-style accommodation, there's no room service. You also have to take out your own trash bags to the building's rubbish chute. I felt the everyday essentials were a little too basic.
The front desk staff's tone was a bit cold, almost indifferent. Perhaps that's just a Melbourne characteristic, but I still find it a bit off-putting.
Hotel near CBD,Melbourne71.5% of visitors choose this area
HHongshaodachandou2026.04.23
👍 The Ibis Melbourne Central Hotel's location is absolutely perfect! It's super convenient for transport, being so close to the central station and all the major attractions. The hotel facilities are new, the room is spacious and bright, and the bedding is comfortable. The front desk staff are very enthusiastic and promptly helped solve any issues. Plus, the breakfast is great!
Hotel near CBD,Melbourne71.5% of visitors choose this area
TTaogekanshijie2026.04.13
Ibis Melbourne Central has an amazing location! It's super close to Melbourne Central and just a short walk to Chinatown, making transport and dining options top-notch. The environment is clean and tidy, offering excellent value for money. The only downside is that the room is a bit small, but for this price in the CBD, it's totally worth it. Highly recommend!
Hotel near CBD,Melbourne71.5% of visitors choose this area
AAnonymous User2026.02.14
Location: Just a few hundred meters from Southern Cross, with convenient stores, restaurants, and tram stops nearby. Transportation is very accessible.
Room: Spacious, clean, and comfortable.
Service: Below even the most basic guesthouses. Some of their policies are unbelievable for a hotel apartment in 2026. They seem dedicated to turning essential services into paid items. Unless you have no other choice, I don't recommend it. 1. The front desk isn't 24-hour. Don't book here if you arrive after 8 PM local time, as there's an extra service charge. 2. If you forget your key and need someone to let you into the apartment, there's an extra service charge. 3. If everything goes smoothly during check-in, you're a customer. If there's a problem, they act like they're royalty. A normal response would be to help solve the issue, but they seemed annoyed that it was delaying their shift, and their attitude was terrible.
Amenities: Kitchenware, refrigerator, washing machine – everything you need. Just remember to bring your own toothbrush, toothpaste, and slippers.
Hotel near CBD,Melbourne71.5% of visitors choose this area
AAnonymous User2026.02.27
The hotel is centrally located, making it convenient for both dining and getting around. There's a free tram service within the loop line. We stayed in a comfortable two-bedroom apartment with a living room, and it came fully equipped with a refrigerator, cabinets, stove, and dishes. The only downside was the lack of an in-room washing machine, and the communal laundry machines were often in use.
Hotel near CBD,Melbourne71.5% of visitors choose this area
GGuest User2026.02.02
The hotel's location is excellent, right next to the town hall, making it easy to walk to anywhere in the city center. Although it's a 3-star hotel in an old building, the facilities are very new, the bed is soft, and there's a mini-fridge. The only downside is that the internet can be a bit slow when there are a lot of people, but that doesn't affect my overall rating!
Nice modern hotel
Disappointed with the customer service
The checkin experience was robotic, unfriendly and did not show any interest, care or effort to deliver a welcome.
The hotel itself is very nice, quality finishes and large rooms.
The property has a dedicated service elevator however the housemaids use the guest elevator for transit between floors without any smile, hello or care towards guests. It's also obvious the damage to guest elevator from cleaning carts.
Great views,
It's a shame this beautiful property is let down by poor customer service and poor management oversight.
I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room.
Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner.
Very Good
40 reviews
8.5/10
Price from
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per night
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8.1/10
Very Good
The reception, the lounge and communal kitchen is lovely and gives a warm and welcoming feeling. The gym is spacious and adequate equipment in good condition. Rooms are nice but like a usual hotel room. The large windows gave a nice view over the street and trees below. Location is next to many Asian restaurants and close to supermarkets. Trams and busses outside and two main railway stations relatively nearby.
We are a family of 5 adult and 1 infant, and we booked 2 rooms separately. We primarily chose this hotel because of the good location next to the domestic terminal and a not-so-expensive price point (compared to Parkroyal which was directly opposite the hotel). The rooms were decently-sized, nothing too luxurious as it catered mainly to travellers transferring in the airport. The hotel had a massive gym, which was surprisingly given that it was mostly empty but they had all kinds of equipment catering to all body parts. We also had breakfast at the hotel restaurant and it was OK. Not the best food, but at least it filled out stomachs with the standard spread of Western food - fruits, bread, eggs and bacons etc. All in all, would recommend this hotel if you are transitioning at Melbourne for a night and looking for an affordable yet not too shabby place to sleep!
The location is perfect. Lots of eateries and shops around. Great view. Room was clean and staff were amazing. Two of the window latches and the ice cube tray were broken. Otherwise it was great. By the way, I am still waiting for the pre-authorised deposit back. Read some reviews that can be difficult or take long to get that back, hopefully it will not be this case as I really wanna book this hotel again.
Great sized room in ideal location. We stayed in a doublke queen room which was clean and tidy. The pool is great and the cafe service next to it was a bonus. The staff are very helpful always with a smile.
Friendly receptionists with a cozy lobby area. Guest rooms are large with sufficient cutlery and furnishings. The washroom is a bit small and should be refreshed more thoroughly.
I had a fantastic stay at Ibis Styles Kingsgate Hotel. Everything about my experience was excellent. • Cleanliness: The rooms and common areas were spotless and well-maintained. It really made me feel comfortable throughout my stay. • Location: Perfectly situated, making it easy to get around and access nearby attractions, shops, and transport. • Service: The staff were friendly, helpful, and always willing to go the extra mile to ensure guests had a pleasant experience. • Amenities: All the facilities I needed were available and in great condition, adding convenience and comfort to my stay. Overall, I would highly recommend this hotel, especially for solo travelers. Excellent value and a wonderful experience!
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