Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
The room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
The Taj as usual didn't disappoint. It's a great venue with all the facilities that you could want. Great value when compared to other venues that don't have the range of facilities and service that you get there. Definitely top of the list when in Lusaka!
Good service attitude
🚗 Transportation: Convenient to travel by car, plenty of parking spaces
🧹Hygienic: clean timely and complete supplies
🍃Environment: The surrounding environment is very quiet, the terrace bar can be seen to be lush
🔔Service: Very good attitude, warm and thoughtful
The room is clean and tidy, close to the embassy area, very safe and convenient. There is a Chinese food city 2 kilometers away from the hotel, with many choices and not expensive. The only bad thing is that you need to ask the front desk for bottled water, and the room only has the refill drinking water provided by the hotel.
Very good business experience journey, African hotels are good, have the opportunity to continue to stay again, the hotel overall clean service quality is a four-star
Facilities: Complete facilities
Hygiene: clean and hygienic
Environment: Lots of greenery, suitable for tourism and business
Convenient for business travel and convenient transportation. There is breakfast, which is very convenient for working. Continue to choose here next time you go on a business trip!
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
40 reviews
7.5/10
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8.1/10
Very Good
LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
GGuest UserNot a place I can normally afford but Trip.com was half the price of ***********.
15 minute walk to the Intercity bus terminal.
Clean, quiet, spacious, good bed and shower. Helpful staff.
Enjoyed the stay.
Wwarendorf2023The room is clean and tidy, close to the embassy area, very safe and convenient. There is a Chinese food city 2 kilometers away from the hotel, with many choices and not expensive. The only bad thing is that you need to ask the front desk for bottled water, and the room only has the refill drinking water provided by the hotel.
JJujuedashujushashuThe room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
GGuest UserThe Taj as usual didn't disappoint. It's a great venue with all the facilities that you could want. Great value when compared to other venues that don't have the range of facilities and service that you get there. Definitely top of the list when in Lusaka!
TTravelfreeVery good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
NNomadSDСамое лучшее в этой гостинице - расположение. Буквально за забором парламента. Что означает относительное спокойствие, ночную тишину и круглосуточную безопасность. Просторная зелёная территория с бассейном - романтичное место для завтраков, работы или просто ничегонеделания. Гостевые номера не самые выдающиеся, но с набором всего необходимого в наше время, правда, без туалетных принадлежностей. Два рулона бумаги - максимальное украшение ванной комнаты. Зато есть холодильник, телевизор, шкаф, стол, тумбочка. Живи и наслаждайся, если тебя не пугают периодические отключения света, воды, интернета (непродолжительные, как правило). Но на то она и Африка.
CCOLAbearFacilities: The room is large and has a terrace.
Health: Medium level
Environment: There is an Italian restaurant downstairs
Service: Check-in is slow
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