All was good but when I check out at last. I forget one item in the room. When I went to the room to take that item. Housekeeping was already there but she removed the package/she tore it.
Housekeeping are doesn't allowed to remove the package until 1 day of the customer didn't came.
Everything was good . Only this one was not accepted . Next time please don't follow this . Not with others.
Thank you
Generally we have enjoyed our stay! Wonderful location, view, many available amenities, deco of the hotel, family atmosphere, friendly staff and food -especially buffet.
But the first cold night the heating, that we paid for, was out of service air condition and central. The people that were available to talk to at night in the reception weren't able to help.
The next morning they manage to send a technician- that we demanded -and the problem was fixed but nobody came us to discuss any payback to us in any way as it was a lost paid service.
Plus, despite that I have booked a room for two adults and two kids, 9-year-old and less than two years,they told me that they could not see that at their system. They said that, they will arrange it.
Finally they charged us without any prior notice, despite I have paid online our stay.
The room is in good condition, the facilities are relatively new, and it is not far from the beach. I go to the beach for a walk every day. The hotel breakfast is quite rich, with many options to choose from. Overall, it is recommended.
Very good accommodation experience, beautiful scenery and thoughtful service. It may be because it is not the peak tourist season. Now booking is really good value for money. I highly recommend this one. If I want to live here next time.
With a stay at New Helvetia Hotel in Platres, you'll be steps from Troodos Mountains and a 3-minute drive from Millomeris Waterfalls. This hotel is 2 mi (3.2 km) from Caledonia Falls and 4.8 mi (7.7 km) from Troodos Visitor Centre.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 39 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
We took two rooms with connected doors for me, my wife and two children.
One of the rooms has a problem with the AC - the balcony doors need to be in some very specific point to make the AC operate. The maintenance personal couldn't solve it. Second thing we had a problem with one of the toilet that couldn't flush the water so we paid for two rooms with two toilets and one toilet didn't operate.
We didn't want to move or wait for other rooms so we were trying not to make a big deal about it but we paid a lot of money and didn't get the facilities we expected from 5 stars hotel.
The bed we got was basically two separate beds.
The service at the pool bar was rude and not welcome when we asked for glass with ice.
The lobby is nice and the hotel look fancy inside.
Very Good
84 reviews
8.8/10
Price from
NZD 332
per night
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8,2/10
Very Good
KKaren BeverleySuperior room overlooking swimming pool was very spacious with comfortable beds. We spoke to a lot of guests who have been going to the hylatio for many years although I’m not sure what the attraction is.
Whilst we were there we had many Romanian students doing drama or something, they were loud and quite ill mannered and disturbed the majority of the age 60+ guests.
I stayed at the hylatio many times in the early 2000s but much has changed since then, expanding the premises but I prefer the old intimate self catering hylatio to what it is now. We saw the same owner but he was less friendlier this time as I remembered back then. However, the staff from Nepal are very friendly and hard working.
We were AI but found the drinks very inferior to other local spirits we have at other hotels in Cyprus (we are ex pats living in Paphos) but the local wine was good
Breakfast offered continental cheese, ham, cereals, porridge and hot English breakfast items. The quality of the sausages were poor and the baked beans tasteless but the bacon and egg were good. I agree with another reviewer that a second coffee machine is needed as you could stand in a queue for quite a while.
For lunch/dinner although the food was plentiful there was little choice ie on two nights we had spicy chilli chicken and hot chicken curry. There was an alternative but if you cant eat spicy foods you are very limited on choice ie chicken nuggets/fish fingers of low quality. There is offered only one type of salad to choose from. For dessert only one choice of cake but you are able to help yourself to ice cream.
It was adequate for our short 3 day stay but would not consider staying for longer due to the poor quality drinks and food on offer and very little to do other than lie on a sun bed that most were damaged or stained or swim in the large pool
JJoy515In fact, this hotel is really cheap, cost-effective, location is very good, there is a big supermarket next to it. The only downside is that the room network is too bad, but the network speed in the lobby on the first floor is OK. In addition, the room does not provide hot water, and the whole room is an old-fashioned socket. I think the breakfast is very good, anyway, it meets my appetite. After all, the money is so small, it can't be so high, and there is a convenient parking lot.
GGuest UserHad a great week at this hotel. Staff very helpful and polite. Nice ambience throughout. Good outdoor space for adults and children. Nice pool, though not quite for lanes, but still had fun playing water volley with a group I met at the hotel. Good location about 15 minutes walk from the old port marina. On the bus route through Limmasol.
Located 3 minutes walk across the road from the beach.. Very clean beach and lovely promenade for swimming, walking, and sea activities.
Had a couple of sessions at the spa - very professional and attentive masseuse, and compettive treatment packages.
Didn't use the gym or sauna.
GGuest UserThe room is in good condition, the facilities are relatively new, and it is not far from the beach. I go to the beach for a walk every day. The hotel breakfast is quite rich, with many options to choose from. Overall, it is recommended.
SSaskiaThe hotel was sooo pretty and very central, but quiet to sleep. We will definitely stay there again, when we come to Limassol! The beds are very comfortable and the room was cosy.
The only thing we didn’t like: we booked it, cause it’s an adult only hotel: But since people, who don’t stay in the hotel can come for brunch and they can bring their kids, it’s not really adults only. We had 3 kids jumping around and running around and screaming while we had breakfast, what was definitely annoying and not relaxing. The parents enjoyed their brunch and didn’t care at all. I think that’s quite rude from the parents (very selfish, if you can’t control kids, but you don’t care about other guests) and the hotel could at least have said something. If you advertise and adult only hotel, but kids jumping around during breakfast, this could be mentioned. We let the reception know about it.
GGuest UserWe took two rooms with connected doors for me, my wife and two children.
One of the rooms has a problem with the AC - the balcony doors need to be in some very specific point to make the AC operate. The maintenance personal couldn't solve it. Second thing we had a problem with one of the toilet that couldn't flush the water so we paid for two rooms with two toilets and one toilet didn't operate.
We didn't want to move or wait for other rooms so we were trying not to make a big deal about it but we paid a lot of money and didn't get the facilities we expected from 5 stars hotel.
The bed we got was basically two separate beds.
The service at the pool bar was rude and not welcome when we asked for glass with ice.
The lobby is nice and the hotel look fancy inside.
RRoman69The price should not be more than 3 stars, the noise from the corridor will not bother you for a minute, the size of the toilets and showers is too small even for a thin person, the location is good, the pillows are also soft, everything else is bad, definitely not worth the money, bad experience
东东尼哥Very good resort, there are many swimming pools, also suitable for children to play, rich breakfast, but the quality is not too good, the service is also friendly
GGuest UserThe hotel was built a long time ago, it doesn’t look very straight from the outside, but the rooms are reinvigorated, the carpet in the corridors is new and not worn, there are magnetic locks on the doors. But honestly, the hotel does not pull 5 *. What did you like: - welcome bottle of wine and apples - chocolates on the bed every night - change of towels throughout the day - good shampoos Did not like: - an outsider can calmly come in for breakfast and no one will ask where he is from, and they will politely take him to a table at (because our friend just came, had breakfast and went to the beach) - the construction site is near and it’s not said anywhere, but there is noise from it - the floor in the rooms must be requested to wash - the beach is dirty, full of cigarette butts - weak animation - if you do not live on all inclusive conditions, then in a cafe on the beach the average cost of a meal is 8 euros, coffee 4 euros, smoothies - 6 euros. But for all inclusive there are restrictions - 2 naptanv a day per person - modest territory, nowhere to walk - the hotel in the distance is both plus and minus, quiet and there are no engines, but because there are only 3 restaurants nearby, and a taxi is expensive, about 1 euro km, even more expensive in the evening, you have to go there - there is no supermarket nearby, only a minimarket where you can buy something on the little things
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