Staying at this hotel for a week, overall experience is great!
Our room microwave encountered problem and the front desk staff sent a technician to fix it real quick, highly appreciated.
However, the elevator capacity is limited which requires a longer waiting time for the guest, and sometimes people chose to use the stairs instead.
Posted on Sep 30, 2024|Room, 2 Queen Beds, Refrigerator&Microwave
Guest User
We booked the hotel at Chateau Nova one year ago in advance for Aurora tour in late September!! They sent an email to confirm the room reservation 2 days before the check in date. When we arrived Yellowknife Airport, we called the hotel for pickup. They came in 10-15 minutes.
Checkin is fast and they upgrade our 3 rooms to suites. The suite room numbers are 254, 255, and 257. The suite has a living room with a sofa bed, a bedroom, a bathroom, a kitchen and a laundry room with washer and dryer!! You can do your own laundry 😊👍
The kitchen is equipped with a full size refrigerator, oven, microwave, dishwasher, can opener, utensils, cookware, wine glass and mugs. Please bring your own wine opener.
The room temperature is fine. Our room has a small balcony with tree view. They provide a potable AC in the bedroom but we never use it.
They do daily housekeeping if you turn off the green light on the front door. They provide with plenty of towels, shower bar, shampoo, conditioner, lotion and makeup remover.
I did not try the food in their restaurant since we have a full size kitchen and a living room. We ordered food from DoorDash and the food is delivered to your hotel room doorstep!! It’s so convenient.
Overall the hotel is good and quiet. I found a stain on the bedsheet and they changed the sheet right away!! The sauna and steam room are always out of order. It’s part of hotel amenities but they never are available for guests. Gym is good.
I will go back again!! Book early.
This is a decent hotel option for an aurora viewing trip. The location is very close to the airport. If you arrive in Toronto late at night, a taxi can come directly to your hotel; with a tip, it will cost less than 20 Canadian dollars. There's a Tim Coffee and Starbucks nearby, as well as an Independent supermarket and Walmart, making it convenient. However, the hotel environment is just average, about the level of a Motel 168. The staff are very friendly. Breakfast is very basic, just bread and eggs. It's okay for a short trip of one or two nights.
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Price per night fromS$ 273
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