Boutique Hotels in Anhui, China

The hotel's butler service was truly excellent. We arrived after watching the sunset and had brought our own food, deciding not to go for the buffet. Immediately, they sent up two bowls of hot noodle soup, saying it was for the kids to have something warm. A little later, they brought orange juice from the lobby (with 'Huangshan' written on the bottle; we kept the empty bottle to take a photo with the sunrise the next morning). In the evening at 6:58 PM, there were performances of Huangmei Opera and fish lantern dances in the lobby, all performed by the staff. After the show, they sent up foot-soaking mugwort packets, fruit, and Huangshan shortbread as a souvenir. The next morning, they delivered two coffees and bottled water, but we didn't pick them up as we didn't want to carry them, and there was already enough water in the room. The butler provided attentive care throughout the night and morning. The soundproofing in our downstairs room was quite good, so we slept very well. We saw all of Huangshan's monkeys, sea of clouds, sunrise, sunset, rime ice, and strangely shaped rocks. The snow scenery on Huangshan was stunning, staying on the mountain was definitely the right choice!

Extremely satisfied! I went to Hefei for a one-day trip to see a concert, and it also happened to be my birthday. The hotel specially arranged birthday decorations and even thoughtfully delivered a cake at night! The cake was delicious too! When checking out, they even gave us fruit for the road! This whole experience made me feel that even though the hotel has been open for a few years, their soft services are truly excellent! After leaving, I accidentally left some clothes behind, and they proactively contacted SF Express to send them back. This was a really great experience overall.

Exceeded expectations! It's been 10 years since I last stayed on Huangshan Mountain, and the environment and service have improved incredibly. The hotel service was excellent, and the butler was very thoughtful. The room already had the key card inserted, and the heating was on continuously, making it very warm. The butler would proactively inform us about the day's activities and the sunrise forecast for the next day. The buffet was great value for money; after a day of hiking, treating ourselves to a buffet was absolutely worth it. The evening mini-shows were also a hit with the kids. Remarkably, we asked, just on a whim, if they had any snow play tools, and the staff actually brought out sleds and shovels for us, which was a delightful surprise! We'll definitely stay at Xihai again once the West Sea Grand Canyon reopens.

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

Facilities: This hotel was renovated just 2.5 years ago, so all the facilities are brand new. It's the closest hotel to the Yunggu Cable Car. However, the room was very small and cramped. While I understand that's common for hotels on the mountain, the renovation smell was incredibly strong. It was everywhere – in the hallways and in the room. Closing the window was a real struggle due to the smell. On the plus side, the underfloor heating was wonderfully warm, not cold at all, which was a huge bonus. Cleanliness: Generally very good. Environment: It's just 50 meters from 'Dreamland Brush' and 'Pen Holder Mountain', and 400 meters from 'Monkeys Watching the Sea'. The hotel provides a guide to take guests to see the sunrise and sunset in the morning and evening, and they take you to excellent viewing spots. Service: The service was fantastic. The concierge constantly updated us with various information, was always responsive to requests, and provided timely reminders. They also helped with activity bookings. During peak dining hours, you get a number, and they call you when your table is ready. The room even had down jackets, which were essential for watching the sunset in the evening. Complimentary activities: Dual tickets to Huashan Grottoes (excluding the puzzle-solving part): This is in Tunxi, an hour's bus ride after descending the mountain, so we didn't go. Cultural experience activities (Song-style tea ceremony/traditional incense making/Hanfu experience): Some require reservations, which the concierge will help with. Two cups of Qimen Black Tea or Huangshan Maofeng Tea: Available for experience at the tea bar.

Staying at the Grand Hyatt Hefei for this trip, I found the hotel's location to be excellent. It's really close to attractions like the Anhui Museum (new building), the Art Museum, and the Geological Museum, as well as the popular 'Hecai 1972' complex. The hotel is also on a high floor, offering panoramic views of Swan Lake and Hefei's famous 'Three-Piece Set' landmarks.

The hotel front desk service is warm and thoughtful; the location is superior and the transportation is convenient! I stay in this hotel every time I come! The hotel is relatively clean, tidy, sanitary and comfortable! The breakfast is also rich! Not bad👍

A day before check-in, I received a call from the hotel informing me about nearby road construction and proactively offering a complimentary upgrade to a river view room. Check-in was smooth, the facilities were well-equipped, and they even provided complimentary sweet cookies and fruit. All the staff were very friendly. A small park is conveniently located right outside. The buffet was decent, but items weren't restocked very promptly. Overall, it was a good experience, and I would definitely stay here again.

I am honor to book in WANDA REALM Bengbu amazing service supper clean location is fantastic and I am so much appreciated and thankful for Kate to help me and guide me while I was staying honor to me to book again and again

This stay was beyond my expectations! From the warm and professional reception at the front desk to the clean and cozy layout of the guest rooms, every detail makes people feel comfortable. The room is spacious and bright, the bedding is soft and skin-friendly, the bathroom equipment is brand new and fully functional, and even the corners are spotless. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, and the hot food tastes fresh, which can fully meet the needs of different tastes. I especially want to praise the staff, whether it is helping to carry luggage or patiently answering surrounding travel guides, the service is considerate and efficient. The location is also great, with convenient transportation, and the surrounding business districts and attractions are close at hand. The price-performance ratio is super high, I will choose here next time I come, highly recommended! The front desk Tingting is very good👍