Boutique Hotels in Anhui, China

My experience at the InterContinental Hefei this time was fantastic! Service manager Maria was incredibly helpful, providing attentive butler service throughout my stay. The room had a great view, overlooking the lake and Intime City. The round bathtub facing the floor-to-ceiling windows offered an absolutely stunning view. The location is absolutely top-notch. It's a 10-minute walk to the Hefei Grand Theatre, and a 15-minute taxi ride directly to the high-speed rail station. Plus, Intime City is right across the street, making it super convenient to grab a Kwangka bubble tea during an evening stroll.

On the first day, it rained almost continuously during our hike, so we missed many scenic spots. Even with raincoats, we got soaked, cold, wet, tired, and disappointed. However, as soon as we arrived at this hotel, a staff member named Xiao Ye provided almost one-on-one service. She escorted us to our room, turned on the heating, and thoughtfully advised us on how to dry our clothes and shoes. She also gave us detailed tips for the next day's hike, which became the highlight of our day. It's not easy to build a hotel on a mountaintop, but they were well-prepared with heating, shoe dryers, umbrellas, flashlights, and down jackets. In the evening, the hotel staff put on a performance, and early the next morning, there was a guided sunrise tour. Unfortunately, it was foggy, so we didn't see the sunrise, which was a bit of a letdown for our Huangshan trip. However, the excellent service at Baiyun Hotel exceeded my expectations. If I come again, this will definitely be my first choice.

The air conditioning in the room wasn't working. It was very cold, and I couldn't sleep well. I changed rooms, but it was the same. It should be fixed soon! Everything else was fine. The staff were friendly, and the room was clean. Thank you!

My stay at Xihai Hotel during my Huangshan trip far exceeded my expectations! Located at an altitude of 1600 meters in the core scenic area, I just had to open my window to see unique pines, strange rocks, and a surging sea of clouds. The service was amazing: the butler was attentive throughout, proactively sending weather updates and sunrise times, and even planning my routes. They even provided down jackets for climbing free of charge – the attention to detail was exceptional. The restaurant buffet offered a wide variety, and the Huizhou cuisine was authentic; to find this quality high up in the mountains was a delightful surprise. The location is incredibly convenient, close to the Grand Canyon, Paiyun Pavilion, Danxia Peak, and 'Monkey Gazing at the Sea' – no long commutes needed to catch the sunrise and sunset. To stay this comfortably at the summit of Huangshan is incredibly good value! I'll definitely stay here again next time, highly recommended!

Negative: - staffs English is not good, they still use cellphone translation - response time at reception for a a keycard replacement was slow - you can see that the corners in the rooms and bar are not thorough cleaned and that although it’s a fairly new hotel, it already looks a little run down here and there - in one of two rooms has been smoked before, although it’s a nonsmoking floor - waiter at breakfast argued that the water will cool down when I asked for cold water and he brought hot, instead of bringing cold water when I asked. After further arguing he finally brought a cup of cold water. - hotel cannot issue an invoice or fapiao so you have to go via Ctrip, which is an additional annoying step Positive: - got a WeChat contact who spoke English and was very helpful and asked if I want to change the room with the smoke smell - breakfast is great - elevators are arriving fast - view is great Have not tried the pool or gym.

We booked a suite with a 270-degree view, with a river on one side and a city view on the other, which was great. Sunny in the lobby was very friendly when we checked in. She took the initiative to introduce us to the surrounding delicacies, wrote them down in detail on a small piece of paper, and sent us some fruit. The breakfast on the second day was also very rich. I especially want to say that because my second sister Hongdou had red bean paste in Wuhu the day before, I saw it in the hotel this morning, so I was very excited. However, I felt that there were not enough red beans, so I asked the waiter Mavis if I could add some red beans. I thought it was impossible, but the enthusiastic Mavis immediately went to the kitchen to look for it, and found that there were only cold red beans, so she immediately helped us steam them, so that we could enjoy a very satisfying breakfast. Thanks again to the two above.

This stay was beyond my expectations! From the warm and professional reception at the front desk to the clean and cozy layout of the guest rooms, every detail makes people feel comfortable. The room is spacious and bright, the bedding is soft and skin-friendly, the bathroom equipment is brand new and fully functional, and even the corners are spotless. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, and the hot food tastes fresh, which can fully meet the needs of different tastes. I especially want to praise the staff, whether it is helping to carry luggage or patiently answering surrounding travel guides, the service is considerate and efficient. The location is also great, with convenient transportation, and the surrounding business districts and attractions are close at hand. The price-performance ratio is super high, I will choose here next time I come, highly recommended! The front desk Tingting is very good👍

The room facilities are relatively new, and the service is very attentive. The leg massager helped relieve the soreness from hiking, and the down jacket was perfect for warding off the cold while watching the sunrise and sunset. They even provided a flashlight. In the evening, there were performances organized by the hotel, bringing warmth and color to the dark and cold mountains. There was also thoughtful butler service; our butler, Xinyu, was available 24/7 to answer any questions, which was very comforting. If I have a chance to visit Huangshan again, I will definitely come back to Beihai.

Let's start with the positives. 1. **Excellent Location**: Huaihe Road Pedestrian Street is right downstairs, and so is Kawaoka (a popular local bubble tea chain). 2. **Outstanding Laundry Service**: The lady working in the laundry room was incredibly helpful. She washed, dried, and even folded our clothes, then brought them back to our room. 3. **Good Breakfast**: The breakfast had a great variety, and there's a kids' play area in the restaurant, which allowed adults to enjoy their meal while the children played. Now for the disappointments. 1. **Overwhelming Smoke Smell**: The entire hotel reeked of smoke! There were ashtrays by the elevators on every floor – are they encouraging smoking? As soon as we opened our room door, a strong smoky smell hit us, which totally goes against the impression I have of the Mercure brand. 2. **Outdated Room Facilities**: While the hotel only opened in 2021, the facilities are poorly maintained. Many floorboards are peeling and cracked, which was quite disappointing upon entering the room. 3. **No Air Conditioning**: We were told that it wasn't the season for AC, and only a central fan was available. The weather was very hot, and while they provided a fan for the room, it was incredibly noisy at night! I woke up in a sweat. 4. **Unimpressive Lobby Entrance**: The hotel lobby is on the 5th floor, and the entrance from the 1st floor was rather unappealing, giving it a feel more like a family guesthouse than a hotel. Overall, if you're staying for just one night for the location, it's acceptable. However, the overall experience simply can't compare to other Mercure hotels in different cities. With so many other hotels available, I wouldn't necessarily choose this one again.

Although the hotel is a bit old, it is well maintained. It is adjacent to Yushan Lake Park, with a good environment, convenient access, rich breakfast, good food in the Chinese restaurant, and fruit in the guest rooms. The hotel staff have a very good service attitude. I would like to especially thank Ms. Wang Rong at the front desk. When checking in, she carefully asked about our room requirements and helped us upgrade our two rooms for free. Thank you again!