Featured facilities: Snack Bar, Minibar, Restaurant
Good
105 reviews
7.6/10
1 night
From € 128
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Latest Reviews for Kwale Hotels
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9.0/10
Great
Ccalvin mandelaExcellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .
AAndreiI noticed that many reviews mention the hotel not living up to a five-star standard. However, no one seems to complain that the price doesn’t match a five-star level either. In my opinion, this is an excellent hotel for the price.
The property is spacious, the rooms are fresh and cleaned daily, and amenities like slippers and bathrobes are provided. The staff is welcoming, and the breakfast offers a great variety. From 4 to 5 PM, there’s a complimentary tea and pastries service, which is a lovely touch. The beach is beautiful, with plenty of loungers equipped with soft cushions.
This is definitely a place I would consider returning to.
IIgor_S_SI recently stayed at Leopard Beach Resort and Spa and overall had a pleasant experience. The location is absolutely perfect — right on a beautiful beach, offering stunning views and easy access to the water. The resort has many outlets with a nice variety of food, and the staff throughout were very attentive and welcoming.
However, the quality of the room could use improvement. There was some noticeable mold on the walls, and the bathroom is definitely in need of refreshing and renovation.
I also encountered some issues with the restaurant department, which initially left a negative impression. Fortunately, after discussing the situation with the management team, some of the concerns were addressed. I appreciate their responsiveness and hope this feedback will support the resort’s ongoing development and improvements.
MMathNerdSwahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
AAnonymous UserEverything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone.
It’s very close to Ukunda airport, only 10min drive.
One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.
GGuest UserIt was my mums birthday she had a very lovely experience at the hotel. The food was veery good and I highly recommend all inclusive. The drinks kept on flowing.
AAnonymous UserOlder hotel located directly at the beach. Unfortunately, the restaurant staff lack basic training, the food quality is just average.
The monkeys and birds sometimes help themselves from the guests' plates. Other hotels in a similar situation deal with this annoying problem in a better and more professional way. Basic drinks and ice cubes are often missing. The fridge was missing in the room and the cell phone system didn't work either.
For a so-called four-star hotel with a corresponding price, one can expect a lot more in all respects. than just smiling staff. Unfortunately not to be recommended.
GGuest UserThe Mombasa M6 room was really terrible. The shower temperature was not regulated and it kept burning my skin. The air in the room had so much particles, I kept coughing through the night. The towels were all worn out. Compared to my experience in the Bustani Junior Suite, room quality was miles apart. Facilities in the M6 room was outdated and old. Buffet service for breakfast was largely the same and not exciting. And some of the staff definitely need a refresher training on service particularly Sylvester the water sports guy
MM253546****I don't know why no one mentioned the simpleness of the spare parts at all. For example, there are no disposable slippers. The water is also a thermos pot with no disposable bottled drinking water. If the bath water becomes cold at night after 12 o'clock, it takes more than ten minutes to release water. Hot water. I don't know if the entire Mombasa hotel water filtration system is a shit, the water is super invincible salty, and it is no different from drinking directly from the sea. Even the waiter said that it is best to use pure water for brushing teeth.
Because the price is all inclusive, the hotel is basically a lot of Europeans and Americans. We stayed for two days and a Chinese did not see it. The food was similar to other hotels. In fact, it is not recommended to have this kind of package in Mombasa, because the restaurant outside can eat seafood. It is better to eat. The only advantage is that drinks are free, even cocktails are free, so many Europeans and Americans like to drink there. There are also performances in the evening.
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