Facilities: The room had a very traditional Japanese feel, and the window view was absolutely stunning!
Environment: It's located right where the bus drops you off, literally right in front of the hotel.
Service: All the staff were older, white-haired individuals, but their service was excellent.
On the downside, the food was quite bad 😂. Dinner was really unappetizing, so I skipped breakfast altogether.
An absolutely wonderful experience! I have to commend Hoshino Resorts for their exceptional service quality. They provide every service you could possibly imagine, and even those you wouldn't think of. This place truly deserves to be the top choice for a winter vacation in Japan.
This hotel is not just a place to stay, but a wellness hotel + medical spa that truly focuses on physical recovery. It offers a luxurious, peaceful atmosphere with a strong emphasis on Japanese-style health and well-being.
Focused on relaxation and body recovery
Offers spa, health, and detox programs
Feels more like a wellness retreat than a typical hotel
The rooms are beautifully designed
Minimalist yet luxurious style
Spotlessly clean and very new
Soft beds, quiet environment, and extremely comfortable for sleep
Health-focused dining
Emphasis on healthy, well-balanced nutrition
High-quality ingredients with beautiful presentation Ideal for those who are serious about health and wellness
Very peaceful atmosphere
Quiet and private
Perfect for both mental and physical relaxation
Japanese-level service
Exceptional attention to detail
Polite and highly professional staff
Room is spacious. Have a sofa and coffee desk. This good for us to pack our luggage.Bed is comfortable for a good night sleep. Room have a good view of the sea. Breakfast japanese style with lot of varieties. Parking at hotel car park. Parking charge paid at reception when check-out.
This hotel is right next to the ski resort. The snow quality is excellent, and on a clear day, you can even see Hokkaido across the Sea of Japan from the summit. It seems that over half of the guests are international visitors.
I didn't encounter a single foreign guest who was loud or bothersome.
The staff all appear to speak both English and Chinese.
While the variety at the buffet might be a bit limited, they do ensure it's always replenished. The food is tasty. Disposable slippers are provided, but they're very thin, so you feel the cold directly. I saw many people who had brought their own flip-flops.
My review is more about trip.com in itself rather than the hotel. In retrospect, I should have booked the same hotel from a different website.
The room description is confusing. I thought I reserved a twin room. It turned out to be a single room with one bed and an additional strange ( bed?).
We thought it's going to be fresh in August up the mountain but it wasn't. Very hot and without air-conditioning you'll be suffering. Rooms are tiny and it barely fit 4 people. Road to get there is rough so make sure you have an off road car (the last 5 min only). The onsen is insanely beautiful especially the women's. Food was pre-served and left out in the heat to stand. Didn't look particularly appealing. Shared bathrooms.
The location is fantastic, right by the JR station. This was incredibly convenient given the heavy snow in Hirosaki, as I didn't have to drag my luggage far. The hotel was clean and tidy, and the front desk service was excellent. It's also very close to Hirosaki Castle, within walking distance or you can catch a bus right outside. There's even a direct bus to Morioka from the front of the hotel, which I'd consider for my next trip – super convenient without having to take the Shinkansen!
Lake Towada in winter doesn't have many attractions; abandoned houses are everywhere, giving it a somewhat desolate feel… The hotel facilities are good, providing travel-sized shampoo, shower gel, and skincare products. The rooms also have hot and cold water dispensers (very convenient for making instant noodles). The public bath is only indoors, there's no open-air bath. The rooms are clean, suggesting recent renovations.
The worst part was the dinner. Dinner was at the hotel's sushi restaurant, but the entire meal consisted of only one appetizer (a very small dish), one miso soup, and 10 pieces of sushi. Even for women with small appetites, it wasn't enough. There aren't any convenience stores in the surrounding lake area, so if you get hungry at night, you can only buy frozen food from the hotel's vending machines, but the prices aren't cheap at all… Although the hotel provides each guest with a mini instant noodle for a late-night snack, that mini instant noodle is truly tiny; I bet it would only last three bites!
Therefore, I strongly advise everyone staying at this hotel to bring your own food.
I stayed in a twin room (with a unit bath).
The hotel was very clean and the room was nice. The area near the entrance was spacious, making it easy to carry in luggage. The TV was large, so I was able to rest comfortably.
The only downside is that the toilets are small, so I'm hesitant to recommend this hotel to my overseas friends. Also, although there was a parking lot nearby, I had a bit of trouble finding it. As for the food, the photos on the website looked delicious, so I booked breakfast, but I didn't have time and couldn't eat it, so I'd like to go next time.
Very Good
23 reviews
8.5/10
Price from
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9.6/10
Amazing
YYuttasak.RThis hotel is not just a place to stay, but a wellness hotel + medical spa that truly focuses on physical recovery. It offers a luxurious, peaceful atmosphere with a strong emphasis on Japanese-style health and well-being.
Focused on relaxation and body recovery
Offers spa, health, and detox programs
Feels more like a wellness retreat than a typical hotel
The rooms are beautifully designed
Minimalist yet luxurious style
Spotlessly clean and very new
Soft beds, quiet environment, and extremely comfortable for sleep
Health-focused dining
Emphasis on healthy, well-balanced nutrition
High-quality ingredients with beautiful presentation Ideal for those who are serious about health and wellness
Very peaceful atmosphere
Quiet and private
Perfect for both mental and physical relaxation
Japanese-level service
Exceptional attention to detail
Polite and highly professional staff
GGuest UserFacilities: The room had a very traditional Japanese feel, and the window view was absolutely stunning!
Environment: It's located right where the bus drops you off, literally right in front of the hotel.
Service: All the staff were older, white-haired individuals, but their service was excellent.
On the downside, the food was quite bad 😂. Dinner was really unappetizing, so I skipped breakfast altogether.
SSpyridoula DellaWe thought it's going to be fresh in August up the mountain but it wasn't. Very hot and without air-conditioning you'll be suffering. Rooms are tiny and it barely fit 4 people. Road to get there is rough so make sure you have an off road car (the last 5 min only). The onsen is insanely beautiful especially the women's. Food was pre-served and left out in the heat to stand. Didn't look particularly appealing. Shared bathrooms.
GGuest UserBreakfast and dinner are divided into Japanese and Western styles. Dinner is very ceremonial, especially French food. The hotel is very close to the ski resort and Suantang Hot Spring, and there is a shuttle bus. The restaurant has a good view. It is very pleasant to sit in the warm restaurant, drink hot coffee, and look at the snow outside.
NNoriko ShimoThe tea and coffee service for the meal are delicious and surprised. I thought the service was very good for the price.
It was a surprise even though the futon was laid. Very happy. It was a service that I wanted to dive as it was.
The bath is far away, but the morning bath is very beautiful and amazing. I was able to spend a leisurely time.
Also, I knew that there were 33 lakes in the poster in the building, and I went around the next day. There was a good response.
I think it is a good hotel for the price.
TThanathip MoolvongAlthough I chose this ryokan as alternative place but it turned out it is my best stay so far. It is not far from Kuroishi and it is accessible by public transport.
Room is very spacious and has both a bathroom and a toilet.
Onsen is good. It has both indoor and outdoor ones. Usually it is not busy.
Food was great both dinner and breakfast.
Free flow of both alcoholic and nonalcoholic drinks are also included. Very generous.
Staffs are very friendly, although their English are very limited.
Extra 150 yen per person for onsen tax. Cash term only.
Cashless payment is available.
SSherry CSNLake Towada in winter doesn't have many attractions; abandoned houses are everywhere, giving it a somewhat desolate feel… The hotel facilities are good, providing travel-sized shampoo, shower gel, and skincare products. The rooms also have hot and cold water dispensers (very convenient for making instant noodles). The public bath is only indoors, there's no open-air bath. The rooms are clean, suggesting recent renovations.
The worst part was the dinner. Dinner was at the hotel's sushi restaurant, but the entire meal consisted of only one appetizer (a very small dish), one miso soup, and 10 pieces of sushi. Even for women with small appetites, it wasn't enough. There aren't any convenience stores in the surrounding lake area, so if you get hungry at night, you can only buy frozen food from the hotel's vending machines, but the prices aren't cheap at all… Although the hotel provides each guest with a mini instant noodle for a late-night snack, that mini instant noodle is truly tiny; I bet it would only last three bites!
Therefore, I strongly advise everyone staying at this hotel to bring your own food.
GGuest UserThe location is fantastic, right by the JR station. This was incredibly convenient given the heavy snow in Hirosaki, as I didn't have to drag my luggage far. The hotel was clean and tidy, and the front desk service was excellent. It's also very close to Hirosaki Castle, within walking distance or you can catch a bus right outside. There's even a direct bus to Morioka from the front of the hotel, which I'd consider for my next trip – super convenient without having to take the Shinkansen!
GGuest UserThis hotel is right next to the ski resort. The snow quality is excellent, and on a clear day, you can even see Hokkaido across the Sea of Japan from the summit. It seems that over half of the guests are international visitors.
I didn't encounter a single foreign guest who was loud or bothersome.
The staff all appear to speak both English and Chinese.
While the variety at the buffet might be a bit limited, they do ensure it's always replenished. The food is tasty. Disposable slippers are provided, but they're very thin, so you feel the cold directly. I saw many people who had brought their own flip-flops.
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