GGuest UserChoosing the UrCove by Hyatt for my trip to Xi'an was absolutely the right decision – it truly lives up to its Hyatt sub-brand reputation. When checking in, the two lovely ladies at the front desk were incredibly kind, patient, and thoughtful. They answered all my questions, meticulously arranged everything according to my requests left on Trip.com (even changing the welcome fruit to sugar-free cherry tomatoes as requested), and upgraded us to a deluxe room directly because of availability.
The lobby on the first floor is spacious, bright, and elegantly decorated. They offer complimentary drinks, and I was particularly happy to see lemon-cucumber water, which is perfect for us elderly folks with diabetes. The room itself was unexpectedly huge! The bedroom, bathroom, and shower room were all exceptionally spacious. The facilities and linens were brand new, and the bathroom amenities were high quality. There were plenty of charging outlets strategically placed to meet various needs. The electric curtains and smart mattress were a godsend for relieving travel fatigue – truly an excellent stay experience.
The hallway carpets and wallpaper were spotless, and the incredibly large elevator lobby on our floor was also tastefully decorated (it felt like the biggest elevator lobby I've ever seen in a hotel!). Even the cleaning staff on our floor were very polite, always greeting guests with a smile and a nod. In the evening, the coffee bar on the first floor offered complimentary eight-treasure porridge and small pickles.
Beyond all that, the hotel's location is truly exceptional. It's just a 7-minute walk to Beidajie Metro Station (from where you can take the subway directly to Xianyang Airport – it's convenient, less crowded, costs 8 yuan, and takes 1 hour and 25 minutes). Alternatively, you can take the airport shuttle (Zhonglou line) to the Bell Tower Hotel, which costs 25 yuan and takes 1 hour and 10 minutes (allow 1 hour and 20 minutes for the return trip). The surrounding snack streets (popular with both tourists and locals) are simply countless – Muslim Quarter, Xiyang Market, Sajinqiao – all within walking distance. You'll find all the popular, 'insta-famous' snacks there. Getting to attractions, the metro, buses, or shared bikes is incredibly convenient.
Next time I'm in Xi'an, I will definitely choose to stay at UrCove by Hyatt again. I highly, highly recommend it!
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