MMerveille BangangaI had a pleasant stay at Sheraton Kinshasa. The staff was welcoming, professional, and always ready to help. The rooms were clean, comfortable, and offered a relaxing atmosphere after a busy day. I also enjoyed the food and the overall ambiance of the hotel. It was a great experience and I would definitely recommend it to anyone visiting Kinshasa.
GGuest UserNice luxury hotel. Reception and service are excellent. The rooms are spacious and very clean. The staff is also good and very customer friendly. Breakfast was good but may vary. I would surely come back.
SS 1984The hotel is good as always, see my previous comments, but Ctrip's management is in chaos. When I renewed the hotel room at 12 am, I just booked one room and could not check out. When I booked another room, the room price increased from 2900 to 5800 in half an hour (12:30-1am). Five times when I paid, it was shown as unsuccessful. The room price was rising like a stock. I was ready to separate from my travel partners. I went to the front desk with a try-and-see attitude. Fortunately, the hotel handled it well. I only spent 300 US dollars to solve the problem of 5800 RMB renewal. Now it seems that Ctrip is killing old customers and suspected of price fraud! It has been the fourth day of the complaint. Ctrip insists that there is no problem with the technology and that they have not found the price increase. Isn't this lying with open eyes! ! ! The service of each operator is very nice, but it is not professional at all and does not solve the actual problem. I am really disappointed with Ctrip's customer service. After they angered me, the pullman I booked before can have a better individual price at the front desk. Ctrip's price and service are too bad! ! !
GGuest UserStaying at the Novotel was a fascinating experience in terms of the location of the hotel, friendliness of the staff and the quality of the services provided by staff across the board, starting from the cleaners, technical staff, bar and restaurant staff and the reception personnel. They are all always ready to bend over backwards to satisfy hotel clients. They always do their work with a smile.
RRundalinzongThe breakfast is good, the service is good, the room is comfortable, the bathroom is also very good, it is very suitable for business trips, you can meet customers in the lobby, it is also very convenient to walk one kilometer from the market, and it is convenient to eat
GGuest UserIt was great experience in staying at Protea Hotel. The staff was so nice and professional. They know how to manage the hotel and customers (especially foreigners) unlike other Congolians.
DDramaI had a wonderful experience at the this Hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! This is the perfect hotel for a weekend getaway. The downtown area on Main Street is a best kept secret and the offers everything you need if you don’t feel like venturing out. Thank you! Will recommend to my colleagues!
AAnonymous UserFriends, go for it with confidence! The price-performance ratio is really high, and the transportation is very convenient. You can come and experience it! The swimming pool in the store is impressive. It's nice to swim and relax.
DDongdongAccording to the standards of the Democratic Republic of the Congo, this is a good value for money, but it is still a bit disappointing. The room facilities are relatively outdated, and there is basically nothing, not even shower gel is provided. The breakfast has very few types, and I insist on filling my stomach.
JJINGThe first time I stayed, I felt awful. Booked the business room and suite online and paid for it. It was more than 3 o'clock in the afternoon, and even said that the room had not been vacated. Waiting for an hour and a half at the front desk, only a few rooms were vacated, and the room type was still inconsistent. In this case, the front desk also said that it would have to pay $75. The plane that drove late at night, we left at 21 o'clock.
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