Apartments in Virginia, United States

We enjoyed our stay at The Colonies overall. Our condo was clean, the grounds were well maintained and every staff member we interacted with was lovely and welcoming. My biggest concern was the pool. Our welcome packet said guests needed bracelets and towels had to be checked out, but there was no access control at all. When we asked for bracelets, the front desk staff waved us on. All of the gates were wide open and there was no way to verify who was actually staying at the resort. The pool was extremely crowded and chaotic without all of the seats being taken up, so I can’t imagine what that would be like and I think having a lifeguard or several more staff members present would help keep it safer and more family-friendly. As a mom, the lack of controlled access made me especially uneasy. Any child could easily slip in or out of the pool area. We also had a very loud neighbor who had their door propped open while cooking fried fish, so the smell came into our condo all night. There was also a lot of yelling and door slamming until after midnight. I never brought this to the front desk because at that hour, I didn’t feel there was much they could realistically do without making it obvious which neighbor complained, so we just dealt with it. We are very laid-back, easygoing people and don’t typically have many complaints, but unfortunately, we found this stay to be anything but relaxing. Between the pool situation, inconsiderate neighbors and the noise, I’m honestly not sure we would stay here again. The staff themselves were wonderful; these were simply issues with the overall experience.

My room was clean, the view was fantastic and the employees were friendly and helpful! It was nice to be able to use the amenities of the next door hotel, The Ocean Beach Club. I wish there was breakfast on property or a restaurant but it's November so it's off season. Also the indoor kids pool of the Ocean Beach Club looked a little old and could use some repairs, cleaning and fresh paint. My daughter loved the heated outdoor pools! The location is perfect and check-in and check-outs were quick and easy. Definitely coming back!

What a gem in the middle of Ballston! Beautiful views, great location, top notch amenities. In particular, Derrick at the check in desk went above and beyond to make my stay very comfortable - would definitely stay there again.

The location is good, 2 kilometers from the airport, there is a Chinese restaurant 200 meters next to it that serves a great buffet. The hotel's service is very warm and thoughtful. There is a shuttle bus to the airport. As long as you book at the front desk, you will be picked up on time. The interior of the room is large, but the facilities are a bit old, the breakfast is average, and the North American style can be full

Lots of good vibes and easy in and out

不錯的一家酒店，小鎮風情很有味道