Apartments in Ontario, Canada

The location is fantastic, super convenient for sightseeing. I loved that I could always see the CN Tower from my room. Big thanks to the friendly staff at the front desk!

First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown. However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert. The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures. Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.

The location of the facility was very good. It was too hard to get the key to check in and park, and the explanation was not sufficient. It was not easy to return the key when checking out.

Location was perfect. Some little quirks in the room, and  front desk not very pleasant or helpful.

Ideal location for any downtown Toronto activity week with family or friends, 15 min walk to core downtown. 2 bed rooms one does not have a window but perfect for a peaceful sleep. View from the 37th floor of the downtown core and CN tower.

I want to start by saying how happy I am that the host let us check in an hour earlier since it starts at 5pm instead of the regular 3pm. This is an Airbnb type of place that requires you to put a $450 deposit for a one night stay which I thought it was very high. The location is amazing, walking distance to the CN tower and restaurants. It is a very cute place except for the cleanliness. The place was DIRTY. We decided to not use the shower because it was full of mold and hair (picture attached), there was hair everywhere! We saw there was a washer and dryer but the washer was full of towels that yet needed to be dry so we decided not to use. There were stains in the bed sheets so we decided to lay some of our own towels on top to sleep. We also decided to not touch the kitchen because the burner was broken and we did not want to cause a fire or something like that. Over all, it was decent for a one night stay but they need to fire the cleaner because I believe it is an easy fix to be a better place to stay.

1) This is a serviced apartment, so you won't see a hotel name, and there's no staff to help you check in. About three days before arrival, the manager contacted me via email and WhatsApp, asking me to send my passport details and credit card for a deposit. Finally, they sent a QR code by email, with instructions to use it at a key box outside the building to get the keys for the apartment. If you're a traveler who dislikes constantly checking emails while on vacation, you should definitely consider this before booking. 2) The unit is fully equipped with cooking facilities and cleaning supplies. However, the furniture is old and not as good as it appears in the photos. 3) When I booked, it was advertised as one bedroom and a study, but it turns out the 'study' doesn't have a door; it's more like a bed placed in a corner of the living room. 4) The cleanliness was subpar. 5) The sliding door to the balcony was damaged and couldn't be opened or closed.

Very spacious and clean place for 4 person. With lots of cafe and park nearby. There is even Tim Hortons nearby if I'm not wrong, it is 24 hrs Room size was spacious equip with washer and dryer in room itself . Efficient layout. Dishwasher and stove all in good condition. TV can play nextflix etc. An enjoyable stay