Everything was fine. One minus, that the airport office had no employees on site neither when receiving the car nor when handing it over. On the phone indicated on the office door, no one spoke English and if the tourist does not have the Internet or the WeChat application at that moment, it may be difficult to communicate. For those who speak Chinese, of course, there is no problem. For the security deposit, we were not given the full amount back and did not explain whether it was withheld due to traffic violations..? The amount was not large, so we did not raise any complaints. The car was new and overall a good experience driving in China for the first time.
Car Rentals
_FB2*****9941
October 31, 2026
★★★★★
5.0
Very good, driver waited and held a placard while waiting for us to exit after collecting luggage! Driver brought us to his car parked at car park! Thank you trip.com for the upgrade to premium with black diamond
Airport transfer
Magdid
Feb 10, 2026
★★★★★
5.0
This was the first good experience with Trip Application. But the car rental company was very excellent and easy to deal with, as soon as the car was delivered and great public services. Thanks for everything
Car Rentals
_FB2*****9377
October 30, 2026
★★★★★
5.0
Driver is very friendly and helpful. He arrived earlier and didn't rush us. Helped us with our luggages, shared with us about Guangzhou. Driving was smooth and the ride was very comfortable.
Airport transfer
_TIHK******ygz2pi
Jan 29, 2026
★★★★★
4.5
Nice car with friendly service
Car Rentals
_TIHK******ecrgn
October 30, 2026
★★★★★
5.0
The airport pick-up arrangement was efficient and without any issues. Our driver was courteous, friendly, and very pleasant to deal with. We appreciated the warm welcome and excellent service. Thank you!
Airport transfer
jylee001
Jul 14, 2025
★★★★★
4.8
I think it is a great place to rent a car in Beijing. I had a great time using it. (However, a valid Chinese driver's license is required.)
Car Rentals
_TXSG******6l98v
October 28, 2026
★★★★★
5.0
We had a great experience with our airport transfer! The lady driver was punctual, arriving on time for our pickup. She was very friendly, polite, and helpful throughout the journey. She also kindly helped us lift and load our heavy luggage into the car boot. Her thoughtful service made our transfer smooth, comfortable, and hassle-free. We really appreciated her kindness and would highly recommend her service!
Airport transfer
Anonymous user
Aug 14, 2025
★★★★★
4.5
Everything is great except it's a bit pricey.
Car Rentals
_FB4*****0340
October 23, 2026
★★★★★
5.0
⭐⭐⭐⭐⭐
Excellent service! The driver was very friendly, polite, and professional. The journey from Hangzhou Airport to Hengdian was extremely smooth and comfortable. His driving was safe and steady, making the 2 hour long journey very pleasant and relaxing. Really appreciate his great service, especially after a long flight. Highly recommended! 😊👍
Airport transfer
_TISG******ccsn40
October 23, 2026
★★★★★
5.0
good service, on time
Airport transfer
_TIMY******b2li4
October 21, 2026
★★★★★
5.0
Flight arrived early, driver also contact us straight on landing. Too bad the custom is lack of manpower. 1 & half hour stuck in immigration. Thankfully driver wait for us patiently. We can rest on the car during the 1 hour ride without need to take the train and transfer around Tokyo. Especially after 8 hours midnight flight + 1and half hour standing queue in the airport immigration.
Airport transfer
_TISG******zdddu
October 20, 2026
★★★★★
5.0
Driver came earlier and texted to inform of his arrival. Safe driving and comfortable ride to airport. Vehicle is also clean inside.
Airport transfer
Frequently asked questions
Car Rentals
In Beijing, Standard van is the most popular.
Airport transfer
In regions where child seats are mandatory, you can rent them from the supplier. To find out if child seats are available in regions where they are not mandatory, please check the booking page.
When selecting a vehicle, please note that each child seat takes up 1.5 regular seats.
司机服务态度很好。全程帮我们提行李。 很好的体验,值得推荐!
Everything was fine. One minus, that the airport office had no employees on site neither when receiving the car nor when handing it over. On the phone indicated on the office door, no one spoke English and if the tourist does not have the Internet or the WeChat application at that moment, it may be difficult to communicate. For those who speak Chinese, of course, there is no problem. For the security deposit, we were not given the full amount back and did not explain whether it was withheld due to traffic violations..? The amount was not large, so we did not raise any complaints. The car was new and overall a good experience driving in China for the first time.
Very good, driver waited and held a placard while waiting for us to exit after collecting luggage! Driver brought us to his car parked at car park! Thank you trip.com for the upgrade to premium with black diamond
This was the first good experience with Trip Application. But the car rental company was very excellent and easy to deal with, as soon as the car was delivered and great public services. Thanks for everything
Driver is very friendly and helpful. He arrived earlier and didn't rush us. Helped us with our luggages, shared with us about Guangzhou. Driving was smooth and the ride was very comfortable.
Nice car with friendly service
The airport pick-up arrangement was efficient and without any issues. Our driver was courteous, friendly, and very pleasant to deal with. We appreciated the warm welcome and excellent service. Thank you!
I think it is a great place to rent a car in Beijing. I had a great time using it. (However, a valid Chinese driver's license is required.)
We had a great experience with our airport transfer! The lady driver was punctual, arriving on time for our pickup. She was very friendly, polite, and helpful throughout the journey. She also kindly helped us lift and load our heavy luggage into the car boot. Her thoughtful service made our transfer smooth, comfortable, and hassle-free. We really appreciated her kindness and would highly recommend her service!
Everything is great except it's a bit pricey.
⭐⭐⭐⭐⭐ Excellent service! The driver was very friendly, polite, and professional. The journey from Hangzhou Airport to Hengdian was extremely smooth and comfortable. His driving was safe and steady, making the 2 hour long journey very pleasant and relaxing. Really appreciate his great service, especially after a long flight. Highly recommended! 😊👍
good service, on time
Flight arrived early, driver also contact us straight on landing. Too bad the custom is lack of manpower. 1 & half hour stuck in immigration. Thankfully driver wait for us patiently. We can rest on the car during the 1 hour ride without need to take the train and transfer around Tokyo. Especially after 8 hours midnight flight + 1and half hour standing queue in the airport immigration.
Driver came earlier and texted to inform of his arrival. Safe driving and comfortable ride to airport. Vehicle is also clean inside.