Hotels With spa in Veracruz, Mexico

We had a nice stay. The room was nice and spacious, with a nice desk. The aircon filter maybe needs cleaning but apart from that we would come back.

Siempre que voy me quedo en este hotel por la cercanía a la terminal del ADO, es un hotel limpio y muy cómodo lo recomiendo mucho.

It is good, with good location and scenery. It has its own beach. The breakfast is great, and the swimming pool is great. The door is very big, and it should be the best hotel in the city.

1. Individual hotel front desk English is not fluent enough to affect communication. 2. Actually, I fooled me without a room when I checked in, and gave me a different room type on the first floor. After I ran to the front desk again and again, I still thought it was right. During this period, including Trip.com , the reply given by his agent to communicate was also correct. When I went to the front desk again, another staff member, no longer like the previous fool, after I repeatedly questioned, silent, default error. Then Trip.com went to verify and confirm the error. In addition, despite repeated requests, the hotel never apologized to me, including the staff who fooled me. 3. The van was set up at the concierge the day before, and the staff repeatedly confirmed and recorded the time in the workbook, but the next day I changed someone and told me that his colleague did not tell him anything about the car, which seriously delayed our trip of the day! 4. The water in the room was not put. 5. The first floor is black like the basement. Negative Ratings! ! !

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Perfect service on the desk :)

The view is very nice, but in my opinion, the hotel needs a renovation of the bathrooms, locks, elevators, and furniture, as well as the curtains. Above all, everything needs to be in order before guests arrive, as I had to go downstairs many times. First, a remote control was out of batteries, then I had to ask for or exchange it several times in the middle of the night, which annoyed me a bit since it wasn't the right model. Also, the toilet seat was broken. However, the location is excellent, very quiet, and the views are beautiful.

Tiene servicios de un complejo hotelero, aunque pequeñitos de acuerdo al tamaño del hotel. El personal muy amable y servicial. Hemos te ido una estancia excelente.

Improvement

Complete facilities, beautiful scenery, close to the sea, the hotel can lead to the beach, you can watch the beach sunrise and sunset, some rooms have sea view rooms. The surrounding facilities are perfect and there is free parking.