Romantic Hotels in Mugla Province, Türkiye

The hotel location is amazing but the service is the worst one I’ve ever experienced. I’ll share my story with you: They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting. I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think. So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice. So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday. I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”. Absolutely worst service experience ever.

The rooms were very clean, the room service ladies did my laundry really good, the hotel breakfast was great (although we almost got scammed at their restaurant/bar when I was there and they did a scan called “menu-switching” thinking I’d not notice). When it was 3 of us, they showed us a double bed room with only 1 bed and didn’t offer a Family deluxe room with 3 beds UNTIL I asked them if they have such a room (Cause I saw it on trip.com). At the end we decided to get into 2 rooms. But somehow now the Family deluxe rooms with 3 beds says they are sold out, and only the rooms with 1 bed are available on this app. I wonder why. Is it another scam to make customers get separate rooms and pay more.

Stayed here for 1 night, and it was very picturesque! It’s just like the photos online. It is a very quiet area we stayed in our cabin the entire time and just relaxed. The hotel operate on a watsapp service and everything requested comes to you very quickly. The property was clean. We did have issues here with mosquitoes and came out with several bites! We went in October, so we couldn’t use the private pool as it is ice cold, which was a downside and our cabin was in the shade so we didn’t get any sun at all during our stay here. But nevertheless, it was a nice cosy night away. 1 night was perfect for us to take lots of pictures and soak in the views. I wouldn’t stay here longer than a night as I feel like you would just be staying indoors without making the most of the holiday.