This was my first time staying here. Overall, everything was satisfactory. My only suggestion would be about the children's playground. It would be much better if it were mopped daily, and the slides and playhouses wiped down regularly. My child played there and got completely dirty – their feet were all black! 🙈🙈 I had to give them a bath immediately upon returning to the room. 🙈 Additionally, it would be great if they could add more types of toys, perhaps a ball pit or similar. While there were plenty of chairs and tables for children, there were no drawing papers or colored pencils available. That's just my main feedback. Everything else was perfectly fine. The breakfast was delicious, and the service was excellent. Thank you, Golden Tulip! 🥳👌
Hotels in Genteng Subdistrict,Genteng91.7% of visitors choose this area
GGuest User2025.07.24
The hotel is clean and spacious. Very well located in the centre of the city with Jl. Tunjungan just outside of the hotel. The soundproofing is very good that we barely hear any noise from a construction site just beside the hotel. Breakfast is excellent with plenty of food choices and tasty though. Highly recommended.
My experience at breakfast was that I asked for coffee and it didn't arrive and the restaurant staff didn't really respond. In a hotel like this, they couldn't even ask for coffee. They had to wait a long time and it didn't arrive.
Coffee is available for a fee, but the barista's communication style may need some improvement. Management should check to see if the staff are overworked or if this is a character trait that is far from professional.
Hotels in Genteng Subdistrict,Genteng91.7% of visitors choose this area
GGuest User2025.09.02
Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.
Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting
The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.
The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff.
Would come back and stay here again!
This was the second time we stayed in this hotel, and the experience was always awesome. We really liked the room that we booked this time, and the vibes the view and the experience was good. Unfortunately I find the dishes during breakfast were quite bland and the choice was so limited, but we really like the relocations on the top floors, got really good views, and made the whole breakfast quite enjoyable. Regardless we will always recommend this hotel and definitely will stay here again in the future, 😁
Such a nice Hotel in Banyuwangi. Very calm, noiseless, very close to beach, enjoying breakfast while seeing to nice view of Bali.
What a great experience staying this Hotel. 👍
Surprisingly cool hotel! Each room is unique and the interior is unique!
Service from the start of entry and check in was smooth! But we weren't offered a welcome drink heheh maybe because it was already 9pm when we checked in.
The room has a hairdryer, mini bar, 2 glass bottles of mineral water. Get a welcome old school cake snack.
There are 3 children's play areas: beach sand play, soccer board and mini.
The door is iron and unique for the DND sign or make up room using a magnetic attachment
Thank God the breakfast is now a buffet, get information beforehand about the set menu.
Must order room service! It's delicious guys and the packaging is really unique.
The employees are pool friendly!
Minuses:
-bed sheet has spots
-Perhaps it needs to be explained that to use cellphone facilities you must call or SMS.
-Breakfast starts at 7, we arrived at 8.30. The menu needs to be improved so that it doesn't seem empty.
Gonna be back!
i do have a good experience stayed at Quest Hotel. they know what they’re doing also i’m not disappointed with their breakfast buffet. so it’s a good sign. i’ve been to fave hotel which’s one of Archipelago hotels too and theirs are not as good as Quest. overall you won’t be disappointed with the money you spend here
Could be better if the bed is a bit firmer. too soft for my back and I woke up unfresh. Thankfully it was just for a night and I moved to another hotel. Other than that it was great. I did not taste the breakfast though.
Great
39 reviews
9.1/10
Price from
€ 22
per night
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