Posted on Jun 7, 2026
Elvira AkhatovaAn incredible place that makes you want to return again and again! Waking up every morning to such a view is a true dream. The sunsets here are simply magical, and the sea is clean, warm, and inviting.
Our villa wasn't new, but it had absolutely everything needed for a comfortable stay. Special thanks to the administrator, who was always reachable and promptly helped resolve any household issues.
This place gave us wonderful memories and a feeling of complete relaxation. If we get the chance, we will definitely come back here again!
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Price per night fromTWD 1,681
Posted on May 13, 2026|Superior Twin Room
Anonymous UserIf you are in the area to visit the KKIP industrial zone, the Klagen Regency is perfectly positioned. It is located quite a distance from the main town center, which may seem remote at first, but it is a strategic advantage if you want to avoid a long daily commute to your work sites.
The hotel itself is impressively well-kept. It’s clear that management prioritizes maintenance, as the rooms and common areas feel fresh and clean. The service is equally commendable; the staff are helpful and ensure a smooth, professional experience from check-in to check-out.
Sorry I does not have the photo of the room because I am there for a business meeting but the room is okay to stay. Buffet Breakfast is good, also you can find very nice local food with walking distance .
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Price per night fromTWD 1,145
Posted on Jul 24, 2026|Tanjung Pool View Twin
Anonymous User
The hotel itself is fine, with excellent facilities and services. However, some parts of the hotel are currently under renovation, and it seems they intentionally place guests who book lower-tier rooms in these renovated areas.
Knowing in advance that some of the hotel's beachfront areas were under renovation, I specifically booked a garden-view room a month ago. Upon arrival, the hotel informed us that all garden-view rooms were full. They then 'upgraded' us to a sea-view room (which was in the renovated section).
Although they offered a discount as compensation, we repeatedly stated that we didn't want to stay there. The staff (somewhat threateningly) said that all other rooms in the hotel were full, and these were the only ones left, implying we'd have no room if we didn't take it (their attitude was quite arrogant). They also insisted that we could only switch to this specific (renovated) room type and no other. Since we'd never encountered such a situation before and didn't know how to handle it, we reluctantly accepted. Later, I checked online and found that our situation of being switched rooms was not an isolated incident; many Chinese tourists were 'forced' into 'upgrading' to sea-view rooms. (Some even suggested they only do this to Chinese tourists).
The hotel did not proactively offer compensation after we checked out. We only received it after complaining to Ctrip's customer service. I'm very grateful to Ctrip's customer service for their help; they advised us that in similar future situations, we should not deal with the front desk privately but instead let Ctrip customer service handle it.
I rarely post reviews, but I'm sharing this to prevent fellow Chinese travelers from being scammed. If you encounter such issues, contact Ctrip directly.
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Price per night fromTWD 8,497
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night fromTWD 8,891
Posted on Apr 27, 2026
ShanyouzhenI chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.
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Price per night fromTWD 2,194
Posted on Jul 16, 2026
applessp
Due to a last-minute change in plans, I ended up in Kota Kinabalu. Many popular hotels were fully booked, so I had no choice but to stay at Shangri-La Rasa Ria, which is quite far from the city center. However, it turned out to be a really worthwhile stay.
First off, the hotel provides a shuttle service. The bus stop is right next to Ba Wang Cha Ji at Suria Sabah Shopping Mall, and the shuttle was always on time.
The hotel itself is expansive, featuring a large golf course. Upon arrival at the reception, the staff were very welcoming and even rang a gong, which I assume was a welcome gesture. After checking in, a buggy was waiting to take us around. There are two pools: one at the Garden Wing and one at the Ocean Wing. The Garden Wing pool has a waterslide, which the kids loved.
The room was quite spacious, and the balcony even had a large plunge pool with stunning views, especially at sunset when the 'burning clouds' created a spectacular scene. The staff primarily spoke English, so communication was in English. Breakfast was excellent, especially the rice vermicelli, and you could also request custom-made fried eggs. One day, my little one wasn't in the mood to go down for breakfast, and the staff kindly packed a portion for us to take away.
Nearby restaurants are about a kilometer away, so we relied on Grab every day to get around, setting our location to the Ocean Wing.
The hotel offers many activities, but we didn't participate in any of them.
In summary: The location is a bit secluded, but the price is reasonable. The hotel has its own beach, and the service is warm and attentive. They also have a mini-program for communicating with staff. There are seafood restaurants nearby, and a shuttle service to the airport and city center, running three times a day, so be sure to note the schedule. With plenty of activities, it's an excellent choice for a family leisure trip with children.
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Price per night fromTWD 6,944
Posted on May 25, 2026
NihaoyaxiaoA
Just like the pictures, it was fantastic! The customer service was excellent, and the check-in explanation was very detailed. We were also able to store our luggage for free. We arrived early, and although check-in is normally at 3 PM, we were lucky enough to be able to check in by 12 PM. This is absolutely not a fake review! The only downside is that because it's close to a wet market, if you open the balcony door, there's a strong smell of stale seafood. Check-out was convenient, and no deposit was required. For four of us, the value for money at this price was unbeatable. Plus, there's a washing machine and a pool!
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Price per night fromTWD 2,109
Posted on Mar 6, 2026|Deluxe Twin Room
Alaosuoni
The room is directly across from the pier, which made it super convenient for our boat trips.
**Amenities:** Basic toiletries were all provided, and the water pressure was decent.
**Cleanliness:** Overall, the cleanliness was acceptable.
**Environment:** Even though it's right by the pier, it was surprisingly quiet.
**Service:** They offered a simple breakfast with noodles and other items.
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Price per night fromTWD 3,087
Posted on Aug 3, 2025|Two Bedroom (Green Mountain)
Anonymous UserLocation is strategic , rooms are big enough.Aircon is good and cool enough. Overall ok just have some weaknesses for example the cleanliness. A lot of ants on table. Washing machine not functioning. Hair dryer got sparks when turn on
Car park provided.
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Price per night fromTWD 978
Posted on Jun 12, 2026|Superior Twin Room With City View
WangconglongThis was my third time staying at the Kaseh Hotel in Kota Kinabalu, and I brought my mother along for a trip. As always, the stay was incredibly satisfying!
Service: The front desk staff were warm and helpful, offering check-in services in both Chinese and English. The breakfast was absolutely delicious and plentiful, with a wide variety of dishes that my mother particularly enjoyed. When cleaning the room, they always replenished necessary disposable items and even helped tidy up clothes on the bed and toiletries in the bathroom, which was very thoughtful.
Cleanliness: The hotel was clean and tidy, with daily room cleaning service.
Environment: The location is extremely convenient. Taking a Grab to city attractions is always within a ten-minute drive, making it easy to get to Sutera Harbour for island hopping and Gaya Street. There are also many restaurants and convenience stores nearby. It's only about a ten-minute Grab ride from the airport, so there's no need to wake up extra early to catch a flight. Getting around to and from the hotel is very convenient.
Facilities: As always, the facilities are complete. You can take hotel towels with you for island hopping and snorkeling, just remember to return them. There are plenty of drying racks, perfect for hanging clothes. There's also an outdoor swimming pool.
Hope to see Kota Kinabalu again next time!
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Price per night fromTWD 1,814