Hotels With Pools in Sabah, Malaysia

This is our family trip to Malaysia, and we have two elders and a baby with us. Considering the check-in time was 3 AM, we booked two days so we could enter early in the morning and rest. Honestly, when you’re traveling with family, you just do whatever is most convenient as long as it’s affordable. The apartment has a great location—literally 15–18 minutes from the airport. All the food spots and supermarkets are within walking distance. It’s just an all-around great package for a first-time visitor to the city. It was easy to sign in at security and get access to the apartment. The elevator is a bit slow because there are many residents in the building, but it’s acceptable. Once we entered the room, the AC was already on—what a breeze to welcome us on arrival. The room was clean, everything tidy. There were even clear instructions in the shower on how to use the water heater, which made things a lot easier. My in-laws took a nice hot shower after a 3-hour flight delay, and it was such a relief. Later in the day—maybe because of the red-eye flight and the massive delay—the fatigue kicked in. Plus, we’re not used to the humid and hot Malaysian weather. My father-in-law started having a fever. I had Tylenol and other medicines ready in the bag, but we clearly needed a plan B. I reached out to the owner immediately. My father-in-law was feeling cold even after the fever subsided. The owner contacted his friend in the same building right away and got us an extra blanket. Plan B was to cancel our driving trip to Mount Kinabalu the next day. Since my father-in-law was sick, having him in the car for a 2–3 hour drive wouldn’t help his rest. And if things got worse while we were up in the mountains, he wouldn’t get the medical attention he needed in the middle of nowhere. It was better to cancel and stay in the city. So naturally, if we could extend the room and let him rest another day, he might recover enough for us to continue the rest of the trip. Unfortunately, the room was already booked for the next day. The owner told us we could book another room and he’d try to let us check in earlier to make the transition easier. After we booked the new room, I believe he made some arrangements behind the scenes. He later texted us saying we could stay in the same room tomorrow—no room change needed. I’m really thankful to such an understanding owner, someone who genuinely cares and makes the effort to help a random visitor like me. I told him I’d write down this positive experience to share with others. Hopefully, it brings him more business.

I arrived at the hotel around 1:30 PM and was told check-in wasn't available yet. So I registered my passport and stored my luggage, and they said they'd bring it up to the room later. After going out for a meal and a walk, I returned to the front desk around 3:30 PM, only to be told they couldn't find my reservation. I explained that I had already registered, and then they informed me the room was under my husband's name, which was why my name wasn't found. But the problem is, they had already registered all our family's passports! Then another issue arose – they said the room wasn't ready. I pointed out that it was well past check-in time and that this was the hotel's problem. Eventually, they upgraded our room. The room itself was decent, and they even set up the sofa bed as requested for our family with a child. Just as I was about to relax, I used the toilet. I pressed the flush button on the wall, and the entire flush plate fell off, which gave me quite a fright. The facilities are really subpar. The hot water for the shower also wasn't working, and I had to call staff to fix it because their shower button design is so counter-intuitive. Did I think that was the end of it? There was another surprise when we were leaving. After checking out, my child's smart watch was missing. The location showed it was still at the hotel. I asked the front desk, and they said they hadn't found it. I showed them the watch's location, which clearly indicated our hotel and even the floor. The staff then took us to the room to look, but we couldn't find it. Finally, I asked them to find the cleaning staff, and sure enough, it was with them. But why didn't the cleaner report finding the watch immediately? If it weren't for the smart watch's tracking, it would have been impossible to prove. Luckily, we got it back. Additional note: The hotel pool is on the top floor and is quite small (a far cry from the Shangri-La).

The location is very good and convenient to get around. The house is big, clean, and very comfortable, which made our stay really enjoyable. The host was very helpful and easy to communicate with, responding quickly whenever we had questions. Overall, everything was great and we had a pleasant stay. Highly recommended! ⭐ ⭐ ⭐ ⭐ ⭐

Definitely value for money. Good location with walking distance to Imago shopping mall, Filipino market and famous restaurants nearby. Nice sea view from the room. Cleanliness of the room also above expectation. Breakfast was average but acceptable.

Worth the price with a strategic location The hotel offers good value for money and is located in a very strategic city-center area, making it easy to get around, with shops and restaurants nearby. The staff are friendly and helpful, providing good service throughout the stay. The room is clean, comfortable, and well-maintained. Overall, the stay was pleasant. However, there is room for improvement in terms of in-room utensils. It would be better if basic items such as spoons and dishwashing liquid were provided for added convenience. Overall, a satisfying stay and would recommend it.

Although theree was an error on the booking system at my side...but they solve the problem easily by giving me a room with seaview..(seems to be an upgrade to me) the room is clean and the cleaner did their job really well too by adding more towel rather than change my towel...for the breakfast it's good, though the only problem is their drinks is bland...thats all

Facilities: The room facilities are relatively new, but the hallway was very cold. They provide large glass bottles of water. The bathroom counter is spacious and the three-way separation (toilet, shower, sink) is excellent. Our room faced Signal Hill and had a super large balcony, but for families with kids, there wasn't enough space to hang clothes. The breakfast restaurant has a great view of the sea. The pool is small. Cleanliness: Very good. Environment: It's convenient to get anywhere. Kota Kinabalu isn't big, and from here, it's just a short walk to Gaya Street where you'll find all the popular influencer spots. It's also super close to both jetties and Suria Sabah shopping mall. The hotel lobby has two entrances: one for vehicles, which is where you take taxis, and a pedestrian entrance opposite Suria Sabah. Service: The front desk staff were very nice. When we arrived, there were no rooms available, and they mentioned we might have to take a connecting room. However, they later managed to arrange a higher floor room that wasn't connecting for us.

Location & Transportation ”The hotel is centrally located, close to shopping districts and attractions. It's super convenient to get around by taxi or on foot, making travel stress-free.” Room Experience ”The room was larger than expected, with a modern and minimalist design. The cleanliness was impeccable (e.g., odorless sheets, no water stains in the bathroom). The bedding was just the right firmness, ensuring a very comfortable sleep! The night view is absolutely stunning, and the floor-to-ceiling windows with a large balcony offer incredible views of the sea, sunset, and evening glow.”

The location is good. But is still a distance to Imago mall. The hotel do provide one-way transport service to Imago mall or Suria mall. The room size is big and do have table and chair suitable for business traveller. The receptionist service is good and friendly. They willing to change a damage hair-dryer for us although it is taking a long time to get a good one. The facility a bit old but overall still ok.

It is still pretty new, the room is okay, smart tv is a plus with Netflix and Youtube, room is clean enough compared to other places and we were staying there with car for the weekend, so far parking still can find dbkk parking, the private parking area is pricy. But so far all smooth check in and out, there is a 24 hour convenient store connected to lobby. Have not tried the swimming pool, but there is a cafe near it, not many food options but still okay to try the western food and chill.