Very advantageous central location, cosy rooms and welcoming service. The only annoying item is extremely small choice of channels on the TV, neither local nor international.
Breakfast is OK, though not the best in the city by far.
I booked a room for my mother. Thank you for allowing her to check in a bit earlier – it was very helpful and much appreciated, as she didn’t have to wait in the lobby.
Overall, everything was good. However, there was one issue: there was an empty white bottle left in the room (it looked like a used vodka bottle), and there was no drinking water provided, even though the photos showed two green bottles of mineral water included in the room
It's about a 15-minute walk from the station, but there's a bus stop nearby so it's easily accessible. The hotel was very clean. The shower was also fine. I'd like to stay here again if I have the opportunity.
The location is fantastic. The room was a bit small, likely due to being right by the train station, but it's perfect for exploring the city on foot. It was particularly convenient for our trip to the Wieliczka Salt Mine, as we could leave our luggage at the hotel and collect it on our way back. The front desk staff were incredibly nice!
The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
Lovely boutique hotel in an excellent location. Perfectly placed for exploring the old town. The hotel was very clean, warm and inviting and it's clear that staff work hard to keep the hotel looking at its best. The selection at breakfast was excellent, with food made to order as well as a buffet with lots of choice. The room itself was nicely decorated with a comfortable bed and good facilities. The only downside was that the shower leaked, creating a small flood in the bathroom, but this was a really small issue. The room was small, but it was fairly priced and for two nights this was not an issue. Overall, we had a great stay and I wouldn't hesitate to stay here again.
Location is perfect. Really nice place just next to old town and town was pretty.
Hotel building can feel the history. Air conditioning working well. Room was clean and people is nice with delicious breakfast buffet. From 7:00am - 10:00am. And check out time is wonderful till 12:00pm.
But 1 thing, wifi connection is not good. This is hurting point.
Hope can be improved next time :)
Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution.
Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.
The room is small. But the bathroom is large and it will not be the kind that is difficult to turn around.
The hotel is a well-regulated European hotel, clean and hygienic.
The location is not bad. Walk to the train station for ten minutes.
There is a free whiskey tasting in the evening.
Very satisfied.
I had an incredible stay at this hotel in Poland! The staff were warm, welcoming, and always ready to help with a smile. The rooms were spacious, clean, and beautifully decorated, with comfortable beds and modern amenities. I especially enjoyed the delicious breakfast buffet each morning—plenty of fresh and local options. The location was perfect for exploring the city, close to public transport and major attractions. The hotel also had a relaxing spa area, which was a lovely bonus after long days of sightseeing. I would definitely recommend this place and look forward to coming back soon!
Amazing
63 reviews
9.4/10
Price from
PHP 3,111
per night
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9.4/10
Amazing
MM626328****I had an incredible stay at this hotel in Poland! The staff were warm, welcoming, and always ready to help with a smile. The rooms were spacious, clean, and beautifully decorated, with comfortable beds and modern amenities. I especially enjoyed the delicious breakfast buffet each morning—plenty of fresh and local options. The location was perfect for exploring the city, close to public transport and major attractions. The hotel also had a relaxing spa area, which was a lovely bonus after long days of sightseeing. I would definitely recommend this place and look forward to coming back soon!
CCiqingdaOverall quite good. The location is very good, the design is very modern, the small suite is large in size, the lounge area is well arranged, the welcome dessert is delivered, the water pressure is very comfortable, the restaurant and bar are open until late, and the room is delivered 24 hours a day. Delivery is also very fast. The type and taste of breakfast are OK. Disadvantages that can be picked out: In addition to standard pillows, other types of pillows are limited and not very comfortable; free water has a large glass bottle of 750ml, which is not very good to carry out; lighting control is not intelligent, the total control can turn off the headlights, some must be manually turned off; hygiene is slightly flawed.
GGuest UserI was very satisfied with my one-night stay at Hotel Wentzl for New Year’s Eve. This was the last available room I could find for December 31st after all other platforms were sold out.
I only requested a room with a nice view, but was pleasantly surprised to get Room 23 with a perfect, direct view of Rynek Square, ideal for watching the fireworks. Truly an unforgettable memory for New Year’s Eve 2025.
The room has a classic, older style but was comfortable and well maintained. High ceilings, strong heating, hot water, and full amenities including toiletries and slippers. Check-in was exactly at 2 PM, and the staff were polite and very supportive.
Highly recommended for location and experience.
GGuest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
AAnonymous UserLoved the place. Right next to the central train station, which also had a huge mall and supermarkets near by. Close to old town. The apartment was spacious with a kitchen, including a microwave, stove for cooking, utensils, plates and fridge. The room was slightly warm (perhaps because we did not know hot to operate the AC) but it was alright. The bedroom was facing a road and could get a little noisy at night when people walked past/ loud cars went through, but it didn't wake me up or anything. There was also ample space in the closet. The staff there were also very helpful and nice during our interaction. Would recommend.
GGuest UserComfy bed, fast wifi, good service. There’s a tablet in the room that controls everything, which is my favourite. The TV support youtube and is very large. Free hot drinks from coffee machine. Only downside is that the room is a bit small.
GGuest UserGreat location. Nice and helpful staff. Despite the location near the train station, the room (window facing the courtyard) was very quiet, you could hardly hear anything from outside. The only thing I could complain about was that in my single room there was no wardrobe or cabinet inside, so definitely for a short stay.
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
KKingston VHeating wasn’t working properly. The front desk tried fix it but didn’t work so they upgraded me to a different room. The original bathroom has a strong 渠味. Check in is supposed to be done though getting the PIN code via SMS but didn’t work with me until I had to call them twice. No front desk reception either but they are available on WhatsApp.
HHIU LAMLocation: it’s around 700m walk from a tram station, takes a while to get to city centre. There’s a bus station that is just next to the hotel for going to the airport. Room is okay spacious. Kettle and coffee etc, WiFi, hangers, TV provided. No hair dryer/ fridge. WiFi connection is quite weak tho. Hygiene is okay.
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