Pet Friendly Hotels in Western Visayas, Philippines

The room was located at the 5th floor without elevator, it discourages as to go somewhere when we are already at the room. Lack of toiletries, there was no dental kits. The bathroom is a bath tub style that do not automatically drain, the reason we can't take a bath because the water just stocked there all the night. We called the management 3 times and waited for hours to fix the problem.

First time at Citadines Iloilo. The room itself was spacious and comfortable, and the location is top-tier — right in the heart of downtown Iloilo. The resto-bar on the second floor is great, and the staff there showed the kind of warm Ilonggo hospitality we’re all proud of. I commend the step to help the environment. Their is a refiling jar of water inside the room, DBest! But since this was my first stay, there were a few things I really noticed: 1. I booked specifically requesting a single bed. I was given a room with two beds instead. 2. I also requested a quiet room, yet I was placed on the same floor as the swimming pool — and that night there was a big party going on until 9 PM. 3. I didn’t expect a fancy view since I booked a lower-priced room, but natural light is a basic comfort. Unfortunately, I couldn’t even open my curtains because people outside, from the pool, could directly see into my room. 4. And the worst part: while I was resting, another guest opened my room with their key card. Absolutely not okay. I understand the hotel was fully booked, but that shouldn’t be used as an excuse. Front desk staff should still be trained to handle guest requests properly and ensure room safety — especially safety. Should a guest really have to pray the hotel isn’t full just to avoid these issues? Despite everything, I’m willing to give them another try. I know they can do better — and I hope the next stay reflects the level of service Citadines is known for.

The hotel has a great facility. Staffs are friendly. I really appreciate the hotel service for free. I suggest that the hotel needs to look for transportation access for its clients since it was quite far from the downtown.

For me one of the best hotels at Station2. Just a walk from the beach, beautiful pool with small garden and fountain… Rooms are spacious and clean but it can get noisy at morning when housekeeping starts cleaning 2nd floor. Sadly the amenities disappeared 😢, just 1 small shampoo, soap and 2 toothbrushes. 4 towels fresh every day as well as coffee, tea,… The staff is amazingly friendly and helpful… I requested an extra pillow and got it after 3min together with a big smile from the staff :)

By far, my most favorite hotel. If you need a peaceful place with greatest staff service, clean and big room, big pool then I guarantee you that this is the place to book. Not expensive. 100/10. Truly recommendable. Ocean view ang room and well engineered. With cookies pa everynight, welcome drinks and welcome necklace. You will not regret if you book this place.

What a wonderful hotel! Everything is perfect! The rooms are very nice and spacious! They are cleaned every day, the staff is very friendly, the breakfasts are delicious, and the beach is like a fairy tale! There are many restaurants and great places within walking distance! Thank you so much for our wonderful vacation!!!

Amazing service from F&B staff, housekeeping and lifeguard at the pool. My 1 yr old enjoyed the amenities as there are a lot options to play with The complimentary access to Brighbuds Play Club is a nice gesture. They have a beautiful swimming pool The amenities are clean Housekeeping is quick to attend to our needs Breakfast options could be improved, especially like us who stayed for 7 days, we were looking for variety of food choices. Add more fruits. Replace the fish fillet dishes with dried fish perhaps.

Amazing Stay at Coast Boracay! Coast Boracay exceeded all expectations! Perfect beachfront location, beautiful modern rooms, and a relaxing pool area. The food was delicious, and the breakfast buffet was a highlight. What truly stood out was the exceptional service—staff went above and beyond to make our stay unforgettable. Highly recommend this place for a perfect Boracay getaway!

The hotel is excellent, with a prime location right in front of the beach and within walking distance of restaurants and shops. The staff is exceptionally friendly, professional, and always willing to assist, making the stay even more enjoyable. The only drawback is the breakfast, which is served à la carte with limited options, and certain items are frequently out of stock. A buffet-style breakfast would be a significant improvement to enhance the overall guest experience. Despite this, I would definitely return and highly recommend Ondus Hotel.

The service was excellent, especially the female front desk manager. Due to the negligence of the first hotel, I was charged twice, and this beautiful female manager helped me communicate with the original hotel and got the money back. Thank you so much! The restaurant service was also great, and the hygiene was impeccable. All in all, it completely exceeded expectations. As for the issue of the room not having a balcony, it was perfectly solved by the hotel's very affordable dry cleaning service. Highly recommended!!!