Pet Friendly Hotels in Western Visayas, Philippines

The room was located at the 5th floor without elevator, it discourages as to go somewhere when we are already at the room. Lack of toiletries, there was no dental kits. The bathroom is a bath tub style that do not automatically drain, the reason we can't take a bath because the water just stocked there all the night. We called the management 3 times and waited for hours to fix the problem.

First time at Citadines Iloilo. The room itself was spacious and comfortable, and the location is top-tier — right in the heart of downtown Iloilo. The resto-bar on the second floor is great, and the staff there showed the kind of warm Ilonggo hospitality we’re all proud of. I commend the step to help the environment. Their is a refiling jar of water inside the room, DBest! But since this was my first stay, there were a few things I really noticed: 1. I booked specifically requesting a single bed. I was given a room with two beds instead. 2. I also requested a quiet room, yet I was placed on the same floor as the swimming pool — and that night there was a big party going on until 9 PM. 3. I didn’t expect a fancy view since I booked a lower-priced room, but natural light is a basic comfort. Unfortunately, I couldn’t even open my curtains because people outside, from the pool, could directly see into my room. 4. And the worst part: while I was resting, another guest opened my room with their key card. Absolutely not okay. I understand the hotel was fully booked, but that shouldn’t be used as an excuse. Front desk staff should still be trained to handle guest requests properly and ensure room safety — especially safety. Should a guest really have to pray the hotel isn’t full just to avoid these issues? Despite everything, I’m willing to give them another try. I know they can do better — and I hope the next stay reflects the level of service Citadines is known for.

The hotel has a great facility. Staffs are friendly. I really appreciate the hotel service for free. I suggest that the hotel needs to look for transportation access for its clients since it was quite far from the downtown.

Staffs are very accommodating. They allow us to leave our luggages and belonging while wating for us to check in. This hotel are perfect for those who wants a peaceful vibes. 2-3minutes walking to the beach, they have a pathway going to beach. Their swimming pool is clean and the water is warm. Overall my friends and I enjoyed so much. I highly recommended this place.

Fantastic location at station 1 and a good hotel. We would not class it as a five star hotel, more like a four star. We would not recommend the breakfasts, plenty of better places closer, it is not a buffet style and the food presentation can be poor. No hot water during our whole visit (warm at best). The staff at times are friendly but not as good as other five star hotels that we have stopped in. The spa treatments were very good, the gym was basic and had poor lighting.

What a wonderful hotel! Everything is perfect! The rooms are very nice and spacious! They are cleaned every day, the staff is very friendly, the breakfasts are delicious, and the beach is like a fairy tale! There are many restaurants and great places within walking distance! Thank you so much for our wonderful vacation!!!

On my previous review, I mentioned some of the drawback regarding this hotel. On my recent stay, they have managed to turn things around and made my whole stay an enjoyable one. The staffs were proactive in asking if I need any assistance. The room is clean and spacious and they had more variety of foods for their buffet breakfast. I would most likely stay here again.

Wonderful Stay at Coast Boracay Our experience at Coast Boracay was nothing short of fantastic! The location is ideal, right on White Beach with stunning views and easy access to the sand. 🏝️ The rooms were modern, spacious, and comfortable, with great amenities. We especially enjoyed the delicious food and the friendly, attentive staff who made sure we felt at home. 🏠 The pool area was perfect for a relaxing time. Highly recommend Coast Boracay for anyone looking for a laid-back yet exciting getaway in Boracay! 🌅

Honestly great value! I had a very good stay, rooms are clean and cozy. They also have pool, altho i didnt use but looked very decent. Located right near station 3, i think its more chill and not as loud as station 1, which is good. However i would not count on breakfast, as its literally eggs and a toast.

We stayed there from 12 Sept to 16 Sept and it was a great experience. First the hotel's location is very practical as it is between the White beach and bulabog beach and surrounded with stores and restos. The room experience is 10/10 as during our stay we experienced a storm and multiple times the electricity has been cut-off but in just few seconds the generator started. Kudos to thats. The internet connections is very decent. The room is clean and housekeeping frequently can be found on the floor ready to render any help and to be ask to clean our room. The swimming area is decent just need a little bit cleaning of the pool. The hotel's resto is very good, food is delicious and in good portion. Hotel's resto is very accommodating. The only comment is that if it is not possible to have a buffet breakfast atleast add more breakfast menus to have more options but other than that the food is great. And lastly special mention to Ms. Shar of front desk, she has a very welcoming aura, always smiling and very accommodating even though we are just passing through the front desk we always seeing her smile and she is very jolly. Overall the stay is great and will certainly book again to Ferra. Thanks to all the hotels staff.