There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks.
Definitely a very very old heritage hotel with a lot of history! The hotel premises are stunning. The reception and lounge staff were so nice and helpful.
I do think, the hotel could do with a litte but of refurbishing especially for the rooms. But I cannot complain! Got the best deal, and had a really good time and the breakfast out in the garden under orange trees was like straight out of a movie! Loved it!!!
Great location, close to many more hip and happening hotels, bars, restaurants and cafes.
The hotel’s staff are friendly and welcoming. The location is perfect for taking a train since it’s 5 minute’s walk from the train station. The breakfast is the best that we have had among the hotels we stayed in Morocco. We’re happy to recommend the hotel to anyone who wants to visit Marrakech and takes trains.
Beautiful Riad in a nice part of the medina, about twenty minutes walk from the main square Jeema el-Fnaa. At first one of our rooms was downstairs and this is a little close to the kitchen and feels less private than the rooms upstairs. The staff kindly arranged for us to swap the room on the second night. While the staff were very helpful, there was a bit of an issue with the taxi they booked for us when leaving to go to the airport. We’d paid in advance but the driver never showed up. After waiting about twenty minutes, we got another taxi and the hotel returned the money to us, so all was well, but we were a little stressed about making our flight as Marrakech airport takes a long time!
It was a nice pleasant stay. We felt very welcomed - excellent service with staff being very helpful and eager to make adjustments to our needs. The accommodation is cute, clean and nice.
Value for money very bad and misleading advertising:
The location is great, the servers are super nice and helpful BUT:
1. totally chemical orange juice low end at breakfast
2. pool without overflow and especially dirty, without filtration. We had to clean it ourselves several times.
3. very incomplete meal card: there are many things missing.
Too bad!!!
With a stay at Riad Kantarell, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. This spa guesthouse is 1.4 mi (2.2 km) from Koutoubia Mosque and 2.7 mi (4.4 km) from Marrakech Plaza.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this guesthouse include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the guesthouse's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 7 guestrooms. Complimentary wireless internet access is available to keep you connected.
With a stay at Riad Jonan, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. This riad is 3.2 mi (5.2 km) from Majorelle Garden and 1.1 mi (1.8 km) from Bahia Palace.
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional features at this riad include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite for lunch or dinner at the riad's restaurant, or stay in and take advantage of the room service. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 10 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.
The room was comfortable with a hot shower, clean beds, and a welcoming smile. There was also a cute cat.
Very Good
60 reviews
8.6/10
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