I cannot say enough good things about our stay. The room was spacious and clean. We loved the outdoor bathtub and shower and even enjoyed our last morning when it rained. This really added to a unique experience.
If the room wasn’t enough to recommend this place, then I have to next talk about the incredible staff. Each person went above and beyond normal expectations to ensure that our stay was special and we were not lacking for anything. The breakfast that was included was fantastic and very filling as well.
Walking down to the private beach and pier you can really enjoy the sunset and privacy. I believe that this resort is why we love Cambodia.
1. The hotel is clean and sanitary, and the service attitude is good. Many rooms are basically fully booked. The first floor is a bit damp, and the upper floors are better.
2. Ctrip published false information, marking that there is a kitchen, but none of the hotel's room types have one, and the hotel manager also showed us the situation they published. It is unclear why Ctrip misled us. Therefore, the seafood bought from the crab market cannot be processed, which is very deceptive.
3. Ctrip's room types with different prices are actually the same room after verification with the hotel. The area and room types are the same. One shows breakfast for 3 people, and the other shows 2 people. My order is for 3 people, but there are actually only 2 people and the hotel has never had information about breakfast for 3 people.
4. Due to the false information published by Ctrip, check-in was inconvenient and I could only check out one day in advance. Ctrip claimed that I could not check out, and the hotel disagreed, but I was at the front desk at the time. The hotel fully agreed, and did not receive the order payment, so the money was withheld by Ctrip and had nothing to do with the hotel. Finally, after feedback, it agreed to refund and claimed to return a symbolic red envelope of 36 yuan as compensation, which has not yet been received.
The resort is set in the middle of the jungle. Breakfast offers many options, but we unfortunately got food poisoning there. The pools are lovely, especially if you have kids, but there isn’t much to do in the surrounding area beyond Kampot pepper farms, a jungle trail, and Kep’s crab market.
Be mindful of the monkeys: they stole a dress we left outside, and during breakfast a staff member uses a slingshot to keep them away from the buffet.
Saravoan has the best location in Kep, overlooking a great little beach with excellent views of the islands,we have been staying there for holidays every year for the last nine years in which time a few managers have come and gone, the amenities have not changed much but quiet rustic and suit the rainforest environment,they now serve a free breakfast which this time was very good, service was as usual pretty good, sometimes requires patience but they are always helpful,to reception is poor and always has been but wifi is fine,pool is still clean and in great spot with views, moto rents are cheap and it’s a lovely ride to the crab market around the foreshore about one kilometre away, there are plenty of fancier hotels in Kep now but if you like location, views,close restaurants and reasonable service this one is the best hands down!
The room is large, with solid wood furniture, very clean and comfortable, and the wireless network is very fast. The only drawback is that the TV is broken and it was not fixed after repair.
Peaceful retreat close to the Crab market and Kep Nature reserve. Fantastic service from a yummy breakfast to drinks by the pool and help in booking scooters and transport to the Bungalows. Simple, clean room with huge bed and a good size bathroom.
We had wonderful experience here with our two little kids! Nice pool, nice environment. It felt like a total immersion in nature surrounded by the well arranged trees, plants and flowers. Staff were very friendly and responsive. Hotel manager was very helpful with providing tourism advice and bookings. If we ever come back to Kep, we’ll for sure stay at Tara!
We were nicely welcomed and checked in very easily. The bungalow was quite roomy, a little hot but we had a mobile fan that was just enough. We were right in front of the swimming pool which was accessible even at night so we had one last dip to refresh before going to bed. The vegetation between the bungalows made for a nice and relaxing atmosphere.
The conditions of the farmhouse are not very good. The place is quite remote. The boss is quite polite. But the house is too small and there is no drinking water inside. I left after one night. It is too far away and the transportation is not convenient. You should not stay here in the future.
The hotel is managed by French, has Chinese service and is very enthusiastic. The hotel environment is clean and tidy, the layout of the rooms is perfect, elegant and not lost, and the service is attentive, making people extremely comfortable. Everywhere I am so hard, today is 30, and I will give us a few Chinese guests to celebrate the Chinese New Year. The price is also very reasonable. Next time I travel to Baima, I will stay at this hotel.
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TTravel Without FiltersThe resort is set in the middle of the jungle. Breakfast offers many options, but we unfortunately got food poisoning there. The pools are lovely, especially if you have kids, but there isn’t much to do in the surrounding area beyond Kampot pepper farms, a jungle trail, and Kep’s crab market.
Be mindful of the monkeys: they stole a dress we left outside, and during breakfast a staff member uses a slingshot to keep them away from the buffet.
GGuest User1. The hotel is clean and sanitary, and the service attitude is good. Many rooms are basically fully booked. The first floor is a bit damp, and the upper floors are better.
2. Ctrip published false information, marking that there is a kitchen, but none of the hotel's room types have one, and the hotel manager also showed us the situation they published. It is unclear why Ctrip misled us. Therefore, the seafood bought from the crab market cannot be processed, which is very deceptive.
3. Ctrip's room types with different prices are actually the same room after verification with the hotel. The area and room types are the same. One shows breakfast for 3 people, and the other shows 2 people. My order is for 3 people, but there are actually only 2 people and the hotel has never had information about breakfast for 3 people.
4. Due to the false information published by Ctrip, check-in was inconvenient and I could only check out one day in advance. Ctrip claimed that I could not check out, and the hotel disagreed, but I was at the front desk at the time. The hotel fully agreed, and did not receive the order payment, so the money was withheld by Ctrip and had nothing to do with the hotel. Finally, after feedback, it agreed to refund and claimed to return a symbolic red envelope of 36 yuan as compensation, which has not yet been received.
GGuest UserSaravoan has the best location in Kep, overlooking a great little beach with excellent views of the islands,we have been staying there for holidays every year for the last nine years in which time a few managers have come and gone, the amenities have not changed much but quiet rustic and suit the rainforest environment,they now serve a free breakfast which this time was very good, service was as usual pretty good, sometimes requires patience but they are always helpful,to reception is poor and always has been but wifi is fine,pool is still clean and in great spot with views, moto rents are cheap and it’s a lovely ride to the crab market around the foreshore about one kilometre away, there are plenty of fancier hotels in Kep now but if you like location, views,close restaurants and reasonable service this one is the best hands down!
LL EFWe were nicely welcomed and checked in very easily. The bungalow was quite roomy, a little hot but we had a mobile fan that was just enough. We were right in front of the swimming pool which was accessible even at night so we had one last dip to refresh before going to bed. The vegetation between the bungalows made for a nice and relaxing atmosphere.
JJura thé bratI cannot say enough good things about our stay. The room was spacious and clean. We loved the outdoor bathtub and shower and even enjoyed our last morning when it rained. This really added to a unique experience.
If the room wasn’t enough to recommend this place, then I have to next talk about the incredible staff. Each person went above and beyond normal expectations to ensure that our stay was special and we were not lacking for anything. The breakfast that was included was fantastic and very filling as well.
Walking down to the private beach and pier you can really enjoy the sunset and privacy. I believe that this resort is why we love Cambodia.
GGuest UserThe hotel is managed by French, has Chinese service and is very enthusiastic. The hotel environment is clean and tidy, the layout of the rooms is perfect, elegant and not lost, and the service is attentive, making people extremely comfortable. Everywhere I am so hard, today is 30, and I will give us a few Chinese guests to celebrate the Chinese New Year. The price is also very reasonable. Next time I travel to Baima, I will stay at this hotel.
GGuest UserThe conditions of the farmhouse are not very good. The place is quite remote. The boss is quite polite. But the house is too small and there is no drinking water inside. I left after one night. It is too far away and the transportation is not convenient. You should not stay here in the future.
Wwuyp1984The room is large, with solid wood furniture, very clean and comfortable, and the wireless network is very fast. The only drawback is that the TV is broken and it was not fixed after repair.