Pet Friendly Hotels in Lombardy, Italy

When we arrived they told us the room has issues and automatically upgraded us. Was something i did not expected as most of the service we received from italy is poor. So this is teally goo

For the price, the hotel's location is quite good. It's about a 20-euro taxi ride to the Duomo, and the metro is extremely convenient, with the station just a 5-minute walk away. Nearby, there's a restaurant called Osteria Molo 13, which I believe is a local seafood chain. They offer a great variety of seafood, including oysters and mussels, and it's excellent value for money. While the breakfast was the same every day, it was actually quite plentiful. The single room wasn't small by Milan standards, and it was clean and very quiet.

The room size was comfortable and spacious enough for a pleasant stay. One thing I really liked was that each room has its own parking space right in front, making it very convenient to unload luggage and access the room directly. The in-room amenities were complete and sufficient for a comfortable stay. The only downside was the shower enclosure, which was quite narrow, even for an average-sized Asian male, making it a little uncomfortable to use. Breakfast was a standard breakfast. Overall, it was a good stay with convenient parking and decent facilities.

I had an amazing experience during my stay at Hotel Metropol Suisse-Como.The central location with stunning lake views made the visit even more special. Our room was cleaned thoroughly every single day, and the standard of cleanliness was outstanding. The staff throughout the hotel were incredibly caring and polite. The bar staff were always friendly and attentive, and the food in the restaurant was absolutely delicious. I was genuinely impressed that the team even remembered exactly how I like my coffee — such a thoughtful touch that made me feel truly valued as a guest. I was travelling with my mum, who has mobility difficulties, and the staff went above and beyond for her. They were always ready to help, often running to open the doors for her without us even asking. Their kindness really meant a lot to us. A special mention goes to Elvira, who was wonderfully attentive and polite during breakfast every morning. She always asked about our experience and made sure we had everything we needed. The reception staff were also outstanding, regularly checking if there was anything more they could do to make our stay even better. The food in the restaurant was superb, and it was lovely to see the owner present and engaging with guests to make sure everyone was happy. Overall, it was a truly exceptional experience from start to finish. I cannot praise the hotel enough and will definitely be returning again and again. Highly recommended!

My stay at this hotel was a wonderful experience. The hotel is located in a great, safe neighborhood with excellent transport links. The metro is just a short walk away, and from there it’s only about 15 minutes to the city center. It also takes just 15 minutes by tram to reach the train station. To enter the hotel, you need to ring the intercom, and the door will be opened for you immediately. Then go straight to the second floor, where you’ll find the hotel reception desk. Conveniently, a Carrefour supermarket is literally a 2-minute walk from the hotel and open from 7:00 AM to 11:00 PM — perfect for picking up anything you need. The front desk staff were incredibly kind and helpful. Check-in was smooth and fast, and I was able to get my room by 2:00 PM. They also gave me a map of Milan with all the main attractions marked and tips on how to reach them quickly. My room was very comfortable — equipped with a bed, wardrobe, hairdryer, safe, private toilet and shower, shampoo, soap, and air conditioning. I stayed on the 5th floor, and it was absolutely delightful to wake up in the morning, open the clear balcony doors, and enjoy the view. On the same floor, there was a restaurant where breakfast was served for €15. Convenient time 7:00-10:00. A huge thank you to all the hotel staff — such warm and helpful people. I would gladly stay here again.

After checking in, when I went out, I couldn't lock my room door no matter how many times I tried to turn the key, although opening it was no problem. This was quite frustrating. I spoke to the front desk lady, and she tried to lock it for me, but even she had trouble, failing multiple times. I asked to change rooms, but was told it wouldn't be possible until after 12 PM the next day. The next morning, it took me about 10 minutes to finally lock the door before heading out. When I handed in my key at the front desk, they offered to change my room, but since my train was approaching and I was checking out the next day anyway, I decided against it. The front desk service wasn't bad, but the fact that the lock was unreliable caused a lot of wasted time, and not being able to lock the door from the inside was a real issue. (Front Desk)

The hotel is great overall, just a five-minute walk from Milan Cathedral. The breakfast was excellent and varied. You can also grab complimentary bottled water from the left side of the front desk. We stayed for three nights, and on our second day, we asked for room cleaning before heading out, but it wasn't done, nor were the minibar drinks replenished. However, on the third day, both cleaning and drink replenishment were done. The lemon water in the minibar was quite good. The room itself was generally clean, and aside from the toilet needing to be flushed twice sometimes, our stay was quite comfortable.

The hotel was reasonably priced, the room was clean to my satisfaction, and the sheets and towels were new. The location was convenient, being close to the MRT station. The front desk staff were helpful and provided information on nearby attractions and restaurants, which was a big plus. The air conditioning was quiet, and I slept soundly all night. The only downside was the small room size, but it was still quite a good deal for the price.

Not luxury. You must pay for omelet's and all eggs dishes. Nobody help with luggage in/from taxi. There's a drunk bar right outside the window. They yell until the morning. The maid came to clean right after breakfast and said she'd leave in half an hour, and she only understands Italian. The room door wouldn't open with a keycard, so I had to go to reception several times before they helped; I was too lazy to help them right away. The room only has a shower, and it doesn't have a shelf for shampoo. As a result, the hotel is three times overpriced, and two stars are too many.

The hotel's location is superb, right opposite Milan Central Station Square, making travel and transfers by train or metro incredibly convenient. The hotel building seamlessly blends modern design with a vintage, historical feel, giving it a distinctive exterior. Our group booked three rooms, each of which was exceptionally spacious and very comfortable. The check-in process at the front desk was simple and efficient, with almost no waiting time. The hotel provides a shuttle bus service to and from the Duomo, which is very convenient for exploring the city center. Compared to most hotels in Europe, the breakfast here is particularly diverse, offering a wide array of hot and cold dishes, desserts, and fruits. The overall service quality was excellent. I'd especially like to commend Ms. Zheng from the breakfast restaurant. She was always smiling and proactively attended to every table, providing thoughtful and meticulous service that brightened our mornings every day.