The room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.
We were dissappointed in the car parking situation. It wasn't exactly made clear that you need to drive into where it was marked exit and press for them to lift the barrier. Then unfortunately there was no room so had to call into reception to find out where we could park it was a bit stressful and could have been avoided. The hotel itself is very secure as you need to press for access to the entrance. Once up to reception on the first floor we were welcomed and allocated a room. The room was very tired with marked and scratched walls and ceiling. The bathroom had all the ususl facilities but a great big crack was in the tiles on the floor about two and half feet long. The shower head was dirty and the bottom of the main door was peeling away. The bed was two single mattresses put together which were obviously well used and meant there was a bump in between which wasnt very comfy. The bar was expensive for drinks and the staff seemed to multitask serving and cleaning tables etc. Some of the same staff were at breakfast and it just felt a bit overall short staffed. The breakfast itself was adequate but basic. We did notify reception on checking out of our findings as we are not usually ones to complain but the issues do make a difference and some just general maintenance.
Everything was fine, friendly staff, right opposite a tram stop, lovely view from the bedroom window and comfy bed. One issue I had was I booked room only and tried to pay for dinner at the hotel but for that whole week, they only catered to a certain amount of people which meant I had to go off premises to eat dinner. Other than that, no issues and would stay again.
The Hotel located right next to the Railway Station was a brilliant factor in our booking this Hotel,
Within minutes we were booking in at a very friendly reception the whole thing took only a few minutes
The room was great very clean and airy,the walk walk in shower /wet room was brilliant.
Breakfast was great good selection of food and drinks supported by very friendly staff could not ask for more
We will be going back again, every thing we needed for our shot 3 night stay .
I have stayed here a few times and in general had a pleasant stay. I booked last minute for a Saturday night and I was very disappointed to find a party going on until 12.00. T he music was pretty loud and I had booked a double but was given a twin. I feel that when booking I should have been told there was a disco on and I could have booked elsewhere. On a positive note I appreciate the free parking.
Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people!
Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!
The person in charge is very kind, the price of the room is relatively low, and the size is relatively spacious for the UK, but the facilities are old and the sanitation is average. A simple breakfast is provided and can be used at any time.
Great pub to stay at. Comfortable rooms great shower/bath. Good offering excellent and innovative don't miss specials board. Breakfast was good value choose the £15 option better vfm. We are both coeliac and this inn has a great GF menu. Staff are great very friendly and helpful. Recommemded.
Free parking - lie.Had to pay £14 quarter mile away. Unwelcoming reception behind screen. Struggled to get key card to work (twice). Terrible noise from sirens (hospital nearby). Wont use hotel or trip.com again. Review system is very awkward.
I chose the hotel given it was next to the University that I wanted to visit. The hotel was clean, spacious and friendly staff. A special mention to Carolyn who was particularly helpful and gave me useful information about the town which I last visited 26 years ago!
Great
126 reviews
9.2/10
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GGuest UserPamela & Peter were great making sure I had everything I needed, including car parking availability. The bed was very comfortable, the shower was basic but hot. I didn’t use the tv & nearby chair but they were available. The breakfast was good & I had a very tasty home-made steak pie & veg one evening. Plenty of pubs and curry restaurants nearby.