Great service, friendly staff.
Comfortable beds, spacious room.
Excellent bathroom,Lovely breakfast
Wardrobe needs new lock(room 302)
Great staff
Dog friendly
Would stay again as great location
Nice evening meal
The hotel is ok if you book it for 3 people or less. I booked it for my family of 4 and the description on the booking site was different from what I had. Description on Trip.com clearly mentioned that I will have 1 double bed and 2 single beds, but 1 single bed finally changed to a sofa bed. I did discuss it with the concierge, and she said the hotel policy can arrange a sofa bed if 3 bed’s bedrooms are full. I did check again, I really didn’t find it on policy page and also room description. Lastly, the sofa bed, I actually don’t think it is a sofa bed. The sofa cannot be extended. The arm of the sofa and the back of the sofa are still there.
Hotel is where the marina is. So it is nice. It is also the opposite end to where the castle is. Fortunately, Caernarfon is not very big. It's a nice 10 min walk along the coastal castle wall. What's unfortunate is that our toilet smells of urine and that the hotel doesnt really have a drop off drive way. The hotel uses public carpark for guests, so imagine when it rains. Reception is 1 floor up. More like a cashier counter. All in all, stay was fine, just a little ”piss” off with the smell in the bathroom.
It was late arrival, but the reception was kind. The view of the sea from the room was great and the optional breakfast was delicious. The bad thing was that the electric kettle and coffee cups in the room were left unused by someone and the lighting in the room was broken and not turned off.
Located in Bala, Pale Hall Hotel is in a national park, within a 15-minute drive of Eryri National Park and Bala Lake Railway Interpretive Centre. This luxury hotel is 1.9 mi (3.1 km) from Y Berwyn National Nature Reserve and 2.8 mi (4.5 km) from Llyn Bodweni.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Henry Robertson, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Stay in one of 18 guestrooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.