Pet Friendly Hotels in Dorset, United Kingdom

Overall very good, and the sea view rooms are worth the extra cost. Food excellent, and although a little pricey no more expensive than other good restaurants nearby. One oddity is that the pool bar (the pool is slightly detached from the hotel) has no coffee facility, although the main bar in the hotel serves very good coffee and cake.

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.

The best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed. No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day Big restaurant , bar and lounge. Big meetings rooms Buffet breakfast 12,5 pp Lunch or dinner 25£ pp. Full recommended

I am writing to express my disappointment regarding the service I received during my recent stay in Hilton hotel Bournemouth while celebrating my wedding anniversary. I had spoken with the reception staff and specifically requested special anniversary arrangements in the room, including petals and swans. The staff confirmed that these arrangements would be made, and I clearly provided the timing as well. At the agreed time, my wife and I left the room to go swimming so the surprise could be prepared. However, when we returned, there was nothing arranged in the room at all. This was extremely disappointing, as it was meant to be a special surprise for our anniversary. In addition, I had brought a cake with me and had already shown it to the staff along with the candles. I requested a simple matchbox so I could light the candles, but even this could not be arranged. This further added to my frustration and disappointment with the service. Furthermore, upon checking in on 24th December and entering the room, I noticed that several basic amenities were missing, including room slippers, bathrobes, and toothpaste. I had to request these items multiple times and eventually had to go to the reception in person to remind them. Only after doing so were the items finally sent to the room. Overall, this experience fell well below expectations, especially given the importance of the occasion we were celebrating. I was genuinely upset by the lack of attention to detail and poor coordination from the staff. I hope you will take this feedback seriously and ensure better service for future. Kind regards

Fantastic experience, lovely room and staff here! Room is big and comfortable, there is perfect location with see view!

Always a lovely experience, great location, fantastic food and superb friendly staff.

It our first stay at this Hotel. It’s in desperate need of updating, the bed was really soft, the carpet was worn in places in the bedroom, but on the plus side there was plenty of storage space unlike your travel lodges etc.But It was clean and tidy with tea makers in the room. We didn’t get chance to use any of the facilities because we didn’t have time, the swimming pool looked good and there was a bar, but there didn’t seem to be a lot of selection beer wise, but that seems to be the same in most Hotels.

Reception and breakfast staff were excellent. Our family room (Ken dodd) was very big and comfortable. We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions. 3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.

Very good hotel, breakfast is a full English breakfast. The room has been redecorated and looks brand new. The hotel staff are very friendly and will help solve any problems.

Very attentive staff and at a lovely peaceful location. There are a few little things that could be improved, fresh fruit and pastries rather than the tinned fruit and frozen pastries that are available.Accessible Bath toiletries would nice too.