Loved the location at the center of Thionville. There are pedestrian roads just around the corner with bars and restaurants and a supermarket and mall just next to the hotel. There are also lots of public parking spaces next to the hotel. The staff is very friendly,the rooms are modern and nice. So there is a nice rooftop at the hotel with a view and sofas and a bar to relax. At that floor you have a wellness area with sauna and upon appointment you can also book a massage. I did not have breakfast there, but it looked good. I would go back when I am in Thionville. Whether for business or even as a getaway weekend.
Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
A Hidden Gem in the Heart of Mulhouse
We absolutely loved our stay here! The location is unbeatable – right in the heart of Mulhouse, within walking distance to everything, yet peaceful and cozy.
The hotel’s interior design is truly unique – every space, from the lobby to the rooms, has its own character and charm, with great attention to detail. You can feel the creativity and care that went into making it feel both stylish and welcoming.
The breakfast was rich and varied, with plenty of fresh and tasty choices.
And the level of service was exceptional – truly professional, kind, and attentive throughout our stay.
This is definitely our place next time we visit the area. Highly recommended for anyone looking for comfort with personality!
Everything was very good. We stayed one night; for more, a little more storage space would have been nice.
We drove around a bit to get there; the GPS didn't give us directions to the parking lot.
The staff is very friendly and helpful.
The breakfast was very well served.
I love visiting Colmar. I’ve been to this hotel before so I knew that it would be a great visit. Staff was very helpful. Breakfast was generous and delicious. The weather was rainy so having a bit of central heating in the room was appreciated
I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first.
I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine.
More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable.
This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
2 people 1 towel despite request.
Breakfast not fresh. warm yogurt.
No salty food for breakfast on Sunday morning.
Lack of hygiene for bread. Everyone touches it so they can cut it.
Bedroom with bed facing the window with through balcony. Everyone enjoys the room views.
No air conditioning, it was very hot but impossible to open the window, people went onto the balcony.
Too bad the green exterior setting is nice.
Very disappointed.
I had a really nice stay at this hotel and honestly, the highlight has to be the view. It’s absolutely stunning—you get a clear look over a charming little town, all surrounded by huge, dramatic mountains, which makes the whole place feel peaceful and almost postcard-perfect. Waking up to that scenery each day was definitely something special and added a lot to the overall experience.
The service desk staff were consistently friendly and polite, which made check-in and any interactions smooth and pleasant. I also appreciated the thoughtful touches, like the complimentary sparkling and still water provided—it’s a small detail, but it does make you feel a bit more taken care of. The room itself was comfortable and had some really nice features, especially the bathtub with a built-in jacuzzi, which was perfect for relaxing after a long day.
There were a few minor downsides, like the heaters not working, but surprisingly it never felt too cold at night, so it didn’t really affect our comfort. The safe also wasn’t working, which was a bit inconvenient. That said, these were relatively small issues compared to the overall experience. Between the incredible views, comfortable room, and friendly service, it was still a very enjoyable and memorable stay.
Belle bâtisse chargée d’histoire. Un cadre apaisant
Very Good
75 reviews
8.4/10
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