2 persons 1serviet despite request.
The hotel is very comfortable and very comfortable and very comfortable.
No salad at breakfast on Sunday morning.
Many bread hygiene, everyone touches it to be able to cut it.
The room is located in the eastern side of the window with a cross-seaking balcony.
No air conditioning, it was very hot but impossible to open the window the world passes on the balcony.
Sorry the outer greening framework is nice.
Very disappointed.
Hotel near Strasbourg Downtown,Strasbourg100% of visitors choose this area
__yt12199****2025.10.12
The hotel's location is actually quite good, but there's a section of cobblestone road leading to it, making it difficult to drag luggage. If you have luggage, you can also reach the hotel via a nearby park-like gravel path. If you arrive at night, taxis won't get you to the hotel entrance; there are two roadblocks, and you'll have to drag your suitcase in. The hotel rooms are spacious and clean, and reusable slippers are provided. The staff are all kind and friendly. It's quite convenient for taking photos at the cathedral and Petite France in the early morning and evening.
The staff provided excellent service. There was no air conditioning in the room, but the staff kindly brought up a fan for me. The room was quite spacious, beautiful, and charming, though the amenities were a bit limited. Breakfast wasn’t very varied, but it was acceptable. The bed was very soft and comfortable and the shower had strong water pressure.
When I booked the rate given was EUR 108 inclusive of tax, and to pay at property. I did not include breakfast.
However, when I arrived they charged my EUR 145.
No details printed.
They only send me the invoice via email after I have left the hotel. Then only i realized the amount was different and they added breakfast without telling me!
We didn't take any breakfast as I assume it was how I booked earlier via Trip.com.
Hotel in a ”belle-époque” style, very well located, very beautiful interior decorations
Very complete breakfast
Very welcoming and caring staff
Only small downside the carpet and some stains present
I still highly recommend
Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
Loved the location at the center of Thionville. There are pedestrian roads just around the corner with bars and restaurants and a supermarket and mall just next to the hotel. There are also lots of public parking spaces next to the hotel. The staff is very friendly,the rooms are modern and nice. So there is a nice rooftop at the hotel with a view and sofas and a bar to relax. At that floor you have a wellness area with sauna and upon appointment you can also book a massage. I did not have breakfast there, but it looked good. I would go back when I am in Thionville. Whether for business or even as a getaway weekend.
Все отлично. Завтраки не взяли и пожалели об этом, потому что во всей сети этих отелей завтраки потом нам очень понравились. Номер чистый. Паркинг на территории бесплатный.
Great location between the train station and the Christmas market (main town). The morning-shift staff made me feel a little uncomfortable, they didn’t allow me to bring my small luggage into the breakfast room which I understood, but afterward two men (different time/room) were allowed to bring their checked luggage and sat right next to me that made me wonder why.. But despite that, the stay was really good
My family drove from Paris to Reims and to Strasbourg so we stayed in the middle of our route Metz which is a lovely little town. This hotel has parking lot, close to Christmas market, provides breakfast which are all we needed.
Great
117 reviews
9.0/10
Price from
€ 97
per night
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8,6/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
KKkaatteebbThis is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.
GGuest UserThe hotel is the best value for money, the room is comfortable. The bed is comfortable. Not far from the station. The center is also on foot. The staff is friendly. No slippers. I'll be back
AAnonymous UserRoom was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
NNiza UmarWhen I booked the rate given was EUR 108 inclusive of tax, and to pay at property. I did not include breakfast.
However, when I arrived they charged my EUR 145.
No details printed.
They only send me the invoice via email after I have left the hotel. Then only i realized the amount was different and they added breakfast without telling me!
We didn't take any breakfast as I assume it was how I booked earlier via Trip.com.
GGuest UserI usually don’t write reviews but this time I do want to!
I spent 3 lovely days in this beautiful house, absolutely loved every minute of it! The host Philippe is a very kind, sincere and warm person, I felt at home! The room and common area were very clean and well decorated.
Thank you again Philippe for the hospitality, I’ll definitely come back again during summer.
GGuest UserThe location was great and at walkable distance to two different metro stations and Louvre. With lots of restaurants and cafes nearby and a supermarket right across the street. There is a mini fridge below the TV stand which is great to keep my figs and peaches fresh. Staff was helpful and polite by greeting us every morning. Highly recommend this hotel.
잇잇연The tram and bus stop were close by, so the access was good.
I didn't eat breakfast, but there was a bakery nearby, so it was easy to buy.
There is an elevator in the hotel, but when you enter the hotel from outside the hotel, there are about 10 steps, so you have to carry your suitcase up.
GGuest UserGood location close to supermarket, bakery, Main Street, 8 minutes from train station, although room a bit small but have everything you need, recommend!!
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