CChendagedageThe room itself was quite good, but when I arrived late at night, there was no staff around and I couldn't open the door. I had to go to the front desk at the neighboring Marriott hotel for help. The elevator in the hotel is also a bit confusing to operate at times, with some rather strange logic. Everything else was fine, though.
GGuest UserIt was a lovely hotel near to Olympia Park - it was quite a distance from Oktoberfest though, where I wanted to visit. There's not much around Olympia Park and I didn't find it easy to use the public transport, so I walked around 7km each visit.
I was very happy with the room, it was comfortable and quiet
MM229605****I arrived an hour early and they told me my room wasn’t ready yet and made me store my luggage in the luggage room, only to call me after 10minutes to tell me my room was ready…Very confusing behavior
GGuest UserThis is the best hotel in Europe. It's incredibly affordable compared to nearby hotels, yet the quality is exceptional. I would definitely like to stay here again. I was truly impressed by the kind service of the reception staff. The rooms are clean, the beds are comfortable, and the breakfast is delicious. Furthermore, it has amenities rarely found in Europe, such as a hot shower with strong water pressure, a refrigerator, and a high-powered hairdryer. These may be commonplace in Japan, but there are very few hotels in Europe that offer all of these at this price point, so I was extremely satisfied with my stay!
GGuest UserThe hotel is located close to the city. The service team is very friendly and supportive. The room was clean and nicely decorated. The only negative point: there is far too less parking space to write „we’re offering free parking“. The available parking space is only covering 25% of the rooms. We’ve arrived in the evening and there was no parking space at the hotel left and it was hard to find a parking space close to the hotel without getting a penalty. The description should be adjusted. It’s misleading marking to say „we have free parking space“.
GGuest UserGood location and close to everywhere in a walk distance. Old building old room and cold in the room. Only heating in the toilet and bathroom is very small.
TtravellerzThe room is much smaller than it appears in the pictures. The photos are clearly taken using camera angles that make the space look much larger than it actually is.
The bathroom is also extremely small, and the bathtub is only suitable for children, not adults. It feels very cramped, with hardly any room to move around. There is also very little space to keep your luggage and other belongings.
Considering the price, I would recommend looking for other accommodation options that offer better value for money.
LLidija ZThe whole issue was a family we have booked. We have booked a room for two adults and two children via trip.com but in the system there was a reservation only for two adults. After showing the prof of booking for 4 persons, the hotel staff provide small chair-bed.. but generally it was not very comfortable.. Apparently the whole issue was a with intermediator/ agency. However, not sure that we would go again to this hotel..
AAnonymous UserCheck-in and check-out were very straightforward. Very quick and easy. This is especially important when you arrive late and need to leave quickly in the morning. Thank you!
AAndrew30 mins from NeuSchwanstein was a perfect location. The rooms were comfortable but needed updating.
The amount of cigarette smoke around the hotel was very uncomfortable - at the front door and people on the balconies of the rooms making the windows being open the same as a smoking room.
The town is small but pleasant.
Hotel restaurant has generous portions with relaxed and friendly staff. The breakfast is good and offers a range of food that is more than ample.