Nice designed hotel.
Small but cozy room with a refrigirator.
Close to Luz station.
We stayed 5 nights.
On the second night the a/c failed so we had to change the room.
Than until the rest of our stay we had no hot water and i had to take a shower in a different room.
The staff was very attentive and did their best but when I asked to talk to PR fir a compensatipn i was ignored.
It is not a nice area after dark.
Many homeless people and a lot of garbage in the streets next to the hotel.
This hotel is in a good location at one end of Ave Paulista. Walking distance to Subway station and high-end mall.
The small rooms might be a problem for very tall or wide people.
Super friendly front desk people.
Good breakfast
You actually get what you pay for it. And I think that the reception is very slow. They take a very long time to check people in and he’s usually only one receptionist. It’s a decent place to stay for a couple of nights at most. Breakfast is very good. Staff are very helpful and kind.
This is my second stay here and I’ll stay again .
Minha estadia neste hotel foi simplesmente ótima. Desde o atendimento atencioso da equipe até o conforto dos quartos, tudo contribuiu para uma experiência muito agradável. As instalações são bem cuidadas, o ambiente é limpo e acolhedor, e a localização também é excelente. Além disso, o café da manhã é espetacular, com muita variedade e tudo muito saboroso. Certamente voltaria e recomendo para quem busca conforto e qualidade.
Good staff.
My room had a problem about a safety box.
But one guy at the front desk was dealing with it in English. A maintenance staff came to my room and fixed the box soon, its battery trouble.
I, a woman, booked a king-size room. It was spacious and had everything I needed. I had to ask the front desk for toothbrushes, toothpaste, and slippers. There was no comb, and I didn't even brush my hair during my week there. The breakfast rolls were hot, the teppanyaki bread was delicious, and there was a wide selection of drinks. The surroundings were lovely, the hotel building was grand, and there were plenty of restaurants nearby, including a fancy restaurant like NB Steak. My stay was near the main road, so the noise from the motorbikes was a bit noisy at night, but for someone like me who was jet-lagged, it didn't bother me much. I barely had any jet lag and slept well every night. Also, you can eat all the drinks and snacks at the hotel—I thought there was a charge, but I didn't. The view from the upper floors was great!
I liked the hotel very much. It's an old hotel, but it's all working properly. Because it's old, the difference is that there is no card in the door, but the traditional key to close the door. The lift is the door that you have to open. But nothing that has no longer been functional.
The service was very good.
And breakfast I loved! Coffee, milk, juices, yoghurt, cakes, bread, and many other options.
It has a pharmacy, a bakery next to the hotel, also has a 24-hour market where I used late night because I wanted water, beer and cookies (which is cheaper than from the fridge bar). And of course, remembering in safety, when I went out to the market night, I left my cell phone and yours in the room and went there, which is the recommendation due to the place, but yet it was still quiet.
A good hotel in a good area of the city. They care not only about the comfort of people but also about pets. The room has a balcony and this was a big plus for us. The upper floors offer a beautiful view of the city
The service was poor compared to other Novotels I stayed at and the amenities were quite poor. It was the first hotel that didn’t provide basic things like drinking water or tissues in the room, quite disappointing.
Great
40 reviews
9.0/10
Price from
PKR 25,065
per night
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7.8/10
Good
GGuest UserOs quartos bem limpinhos, com limpeza, arrumação e troca de toalhas todos os dias, café da manhã muito bom e com bastantes variedades, o bom tb que o restaurante tem almoço e janta num preço justo, no geral nossa estadia foi excelente os funcionários bem atenciosos e prestativos.
GGuest UserThe room is very spacious, but the equipment is old, the door face is relatively small, the elevator needs people to open the door by themselves, and there are three hair dryers in the whole building. But the waiter is very enthusiastic.
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