Alessio from the reception was incredibly kind and attentive. He noticed how exhausted we were after traveling and generously upgraded our room to a luxury room for free. This small gesture made a big difference. Highly appreciated!
Nice hotel. As you are used to from Van der Valk Hotels. Unfortunately there was heavy construction work which had a negative impact on the stay. However, the employees tried very hard to make the guests as pleasant as possible. They did a great job!
The hotel is conveniently located: in the very center of Charleroi on a pedestrian street. True, it was not easy to find the hotel, we walked around the center for a long time until one of the locals told us that the hotel is located on the territory of a large shopping center. It is about 7 minutes walk to the railway station and the shuttle stop to the airport. By taxi to the airport is 15 minutes and cost us 35 euros.
The rooms are spacious, but already very tired. There is a kettle and a refrigerator. The windows in the room do not open. There is air conditioning. We had a room with a view of the square.
We did not take breakfast and did not use the bar services.
The room was a bit small and simple, but clean, and the front desk staff were very friendly and helpful. However, the location is a bit out of the way, situated in an industrial area. You'll need to walk about 2-3 kilometers to find places to eat and shop.
In fact, it is quite a simple hotel, with wooden floors, thin quilts, no slippers, no kettle, no refrigerator. There is central air conditioning, but I want to adjust the temperature to a higher temperature. It can only be 26 degrees. The toilet is tiled. Don't walk barefoot when in the water, as it's easy to fall. If you don't have a toothbrush or toothpaste, you need to bring your own slippers. The bathroom has three-in-one shampoo and conditioner, as well as a hair dryer and WI-FI. It's on the small sign at the front desk. I took a picture. Yes, there is the train station opposite, which is very convenient if you want to go to the center of Brussels.
The hotel was advertising with a swimming pool, and at the arrival we heard it was closed and converted into sports room, both were not accessible now, which was very sad, and the bathroom was not very clean and well maintained.
The comfort of the bed was great, and the dinner in the restaurant was very good.
116 reviews
6.9/10
Price from
SEK 705
per night
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