Posted on May 28, 2026|Standard Double Room
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night fromS$ 131
Posted on Apr 25, 2026|Superior Room with 2 Double Beds
Guest UserAmazing hotel
So clean and tidy, expensive and nice seating and bar
Free Prosecco and macron on entry
Staff are so polite and friendly, helpful and kind
Big spacious rooms- we had a 2 double bed room for £90 with free coffee,bottled water, tea and also cakes with a fridge
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Price per night fromS$ 97
Posted on Sep 8, 2026|Standard Double Room
Anonymous UserStaff were absolutely fantastic, so friendly and helpful from check-in to checkout. The location is ideal right in Birmingham city centre, super easy to get around everywhere. Room was spotlessly clean and everything was exactly as it should be. No complaints at all, would definitely stay here again and highly recommend
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Price per night fromS$ 83
Posted on Jul 6, 2026|Standard Double Room
Anonymous UserGreat value for money, and it's a pet-friendly hotel too! The fee for two dogs was very reasonable. The location in the city center is super convenient, and the water pressure in the shower was excellent, which is a big plus. My only complaint is that the air conditioning wasn't effective enough during the 30+ degree weather; the room felt really stuffy and hot. Other than that, everything else was fine.
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Price per night fromS$ 72
Posted on Jun 25, 2026|Double Room
Anonymous UserCheckin process was smooth. Comfortable and clean room. Breakfast was good too. Notice inside the lift to remind us to plan for the breakfast time to avoid crowd.
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Price per night fromS$ 76
Posted on Mar 29, 2026|Double Room
Guest User
It was a family party nearby. Ideal location. A lot of our family were booked in. Excellent breakfast. Will stay again
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Price per night fromS$ 64
Posted on Jan 10, 2024|Double Room With Double Bed
Guest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
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Price per night fromS$ 87
Posted on Aug 22, 2026|Grand Twin Room
Guest UserWhat can I say about The Grand? What a hotel! It was first rate from start to finish our room was immaculate, very spacious, the bathrooms are gorgeous with beautiful Penhaligons toiletries. The bed was really comfortable as well as the pillows. The staff were amazing and very attentive nothing was any trouble. The location of the hotel in the city centre was brilliant everything on your doorstep. I do not have one bad word to say about it and will be coming back again. The Grand in every way!
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Price per night fromS$ 153
Posted on Oct 27, 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Price per night fromS$ 73
Posted on Mar 24, 2025
Paul0110
Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.
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Price per night fromS$ 63