Excellent stay, friendly staff, this hotel offers a minimalistic lean style genre Moxy and CitizenM. I stayed here last year and found the price-quality ratio excellent. My total stay now was 9 days.
The bar and restaurant are excellent, and the breakfast satisfactory for a European hotel (I live in Asia where you’d expect several warm meals, noodles and rice for breakfast!)
However, I extended my stay by a couple of days, and I don’t find that they handled this edge case too well. First a hotel staff member knocked on my door and asked why I hadn’t checked out. I explained the situation and all seemed fine. But later that day housekeeping staff barged into my room several times unannounced , seemingly unaware the room was still occupied (why is there no button with a don’t disturb sign? Or even an old school door hanger?). So please JAM, you need to improve your processes better.
Beautiful hotel with perfect view of a cathedral from our twin room. Hotel is in a historic building with lovely architectural features by the canal and the room we were in was a cleverly designed ”duplex” with the bathroom and sinks on the upper floor (ie loft) which made full use of the almost double volume ceiling in the smallish twin room we were in. The only drawback was that the steps were narrow and steep and would pose a problem if one had mobility issues. The toilet was located by the door next to the entrance but there was no sink for handwashing. Alcohol gel in a pump bottle was provided.
There is a café, lifestyle / clothes shop and supermarket in the same building. Very convenient and the hotel's location was walkable to all the sights in Ghent central.
The front desk staff were very polite and gracious and allowed us to store our luggage when we arrived before 11am, since check-in was strictly at 4pm. We were happy to find that our suitcases had been already delivered to our room when we returned to the hotel at 4pm.
There are 2 bars in the hotel - one which is open to the public which was buzzing in the evenings and a guest-only ”Honesty Bar” (1st photo) in which hotel guests could purportedly help themselves to liquor and pen down what they had imbibed - but I never saw anyone in it ! This could be due to a lack of ice or mixers. Or glasses. 🍸
Excellent hôtel en plein centre ville, propre.
Accueil chaleureux.
Les chambres sont spacieuses, lits confortables+++
Le petit déjeuner de qualité est copieux.
À renouveler
The location is about midway between Ghent and Bruges. The parking is free. Not much in the way of things to do locally. The hotel price is right if you have a car and can commute into Bruges where just about everything is a little on the high side. The front desk is very helpful. The room was spotless.
Fantastic for the price we paid clean and nice staff very nice looking place loads to eat and drink within walking distance only downside no tea or coffee making stuff in the room, woold absolutely stay again tho and definitely plan to soon, BBQ grill place near by had amazing food
I had a fantastic stay! The hotel was spotlessly clean overall, and my room was meticulously serviced, making the environment impeccable. The soundproofing in the room was excellent, ensuring a quiet and comfortable atmosphere perfect for a good night's sleep. The location is superb, offering great convenience for getting around. There are also plenty of dining options nearby, making meals incredibly easy. The hotel's facilities are comprehensive, covering all daily necessities. Overall, it offers great value for money, and my experience was exceptional. I'll definitely choose to stay here again on my next trip.
Because I joined a domestic tour group halfway through, I stayed at the hotel. It feels good. The hotel is relatively new and not big, but it is clean and the bed is comfortable. The pillows are weird, square and not good for pillows. , The front desk service is very good, and also helped us to arrange a taxi to Brussels Airport.
Location is geared more toward those who intend to take quite a bit of daily intercity train trips like us. It's very, very near the ghent st Peters station. Hence, there is not much night activity or eateries around the area. But it's an easy bus ride toward the town centre thus its not too much of a hassle to travel within the city.
Service at the main desk was professional and friendly. I stayed 4 nights there, and on the last day of my stay, the cleaning lady did not bother to clean the room or take out the trash. I complained about this to the front office lady, and she was apologetic and waived my city tax payment.
Overall, I would still stay there if I need to go on daily intercity train trips as the price is actually quite reasonable. I only ranked the service as 4 stars due to the lapse of cleaning service on the last day.
Sint Niklaas was going thru a process of major road and town works. Confusing one-way systems at play gave me a flat tyre reversing back around the right way and hitting a bunch of stones popping out the ground near the kerb.
I think it would be nice to return once the town face-lift is complete... 🤔
Ibis, I thought you'd be better than that. €20 deposit for a kettle and no milk, coffee, tea, or sugar in your room on arrival.. 😒
The ladies working there were lovely enough to give my gf & I a smile 🥰 they know where to park and at what times to pay the machines at the car parks 🤓
Cheap and fairly cheerful but also stressful to load and unload. 🤕
The hotel is right by a beautiful river. I stayed for three nights, and every time I left or returned, I couldn't resist taking photos – it was so picturesque! The service from the front desk was excellent; they were very accommodating, granting both early check-in and late check-out. I'd previously seen reviews mentioning that the rooms were a bit dated, but the room I stayed in was actually very new, extremely clean, and comfortable. Full marks, highly recommended!
Amazing
79 reviews
9.6/10
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