Trip Moments Recommendations

Great service at the Beverly Hotel Batam

Did a quick getaway at Batam City. The queue getting in at immigration was an arduous affair and took longer than expected. Our pick up service driver Fanta from Beverly waited for over an hour while we cleared immigration and nevertheless greeted us with a smile despite the long wait. The front counter even messaged to ensure we managed to meet up with the driver. Upon arriving at the hotel to check in, the front desk took pains to record the phone number of all the guests and personally sent a Whatsapp message to each number to welcome us and allow us to ask any questions during our stay. Reply was instantaneous and in excellent English. Best hotel service ever and I will return to stay again.