The overall hardware of the room is very poor. The whole house is wrapped with composite wall panels, which is seriously inconsistent with the price. The towel rack is absolutely inhumane. I am 1.8 meters tall and just reach it on tiptoe. There is a ball of paper stuffed in the cat's eye on the door. The sanitation situation is as good as the picture. The shower facilities are very dirty.
The above are not the most important reasons for bad reviews! ! ! When checking in, the front desk informed that I could not enjoy the platform benefits, breakfast was not allowed, and I could not delay check-out until 2 o'clock. Due to the itinerary, I wanted to stay longer, but I changed hotels at more than 9 o'clock on an empty stomach. The front office manager's explanation of not being able to enjoy the platform benefits was very blunt, that is, the front desk was new and didn't know the night before, and made a mistake. The tone was arrogant and the attitude was cold. An attitude of love to stay or not. If you need to stay longer, you can get a 20% discount, and the price is the same as the platform reservation. Will the guests care about your 20% discount of dozens of dollars? The platform reservation is at this price, and you don't need to look at your face! ! !
I would like to emphasize that it is not the platform's fault at all. The platform sincerely apologized and took the initiative to compensate with an apology package. The exclusive human butler service responded quickly and was friendly. Comparing the two, the advantages and disadvantages are clear.
Original TextTranslation provided by Google