1 First of all, the location of the hotel is simply too far away. Ctrip only wrote Vienna International Hotel and not Miliang Yangtze River Hotel. He came to the hotel for a long distance with a heart of anticipation, but felt deceived. 2Secondly, the clerk was indifferent and arrived at the reception hall. A male manager saw that I hadn't said a word or provided guidance on both trips, so I felt very bad. 3 Finally, the main problem was the main problem. I was woken up by the excavator hammer downstairs at 6 o'clock in the morning. What followed was a strong smell of toilet and sewer, which was filled with noise and smell in the morning. Communicating with the front desk at 6:20 and agreeing to solve it, staying patiently in bed until 6:45, I went downstairs and communicated with the front desk face to face, and verbally promised the whole order refund, saying that the leader will go to work at 9 o’clock and let me Find a leader! Go back to wash and pack things, communicate with the leader on time at 9 o'clock, the final solution is to return the night that has not stayed, the night that has been stayed is just like that, the implication is that you have already lived, you can’t return, and no compensation is given. , It also made it clear that the noise was not caused by the decoration of the hotel, and the odor problem was being resolved, so we rushed away.
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