纽宾凯新宜大酒店(武汉黄鹤楼中南财经大学店)

The location is easy to find, parking is convenient, the environment is good, clean and bright, the front desk lady is warm and thoughtful

Family travel, very close to the Yellow Crane Tower, convenient for travel. The room is very clean, the bed is very comfortable, the facilities are very complete, and the bathroom is reasonably separated into dry and wet areas.

The location is easy to find, it is convenient to ride a bike to the surrounding scenic spots, and the breakfast is delicious.

I won't say anything good, other travelers can see it for themselves! Let me talk about the bad places. The bathroom has a peculiar smell, it's a bit noisy next to the road, the room lights are a bit dim, and the children of travelers who bring their homework out are not very good! Overall it's OK

Poor facilities, loud noise, and arrogant hotel manager recommends you to take a detour. Facilities: The check-in experience is very poor. As soon as you enter, you will find that the bed is directly facing the door, and the bathroom is small and narrow. The table is also very simple. The hotel that I stayed in the day before for more than 200 yuan is better than this one for more than 400 yuan. Environment: The sound insulation is extremely poor! The sound of the TV in the next room and the laughter of children on the ceremony terrace next to the window. The most terrible thing is that the next door is the room where the newlyweds got married. A dozen relatives talked until 1:30 in the morning the day before, and they chatted loudly at the door at more than 7 o'clock the next morning. The content of the chat was very clear and could be heard. The above three points combined made me sleep very badly and woke up with a headache🤕 Service: The most speechless person was the **fat manager on duty that day. From the noise complaint at more than 7 o'clock to more than an hour later, no one came to stop the noise of that group of relatives. Later, Ctrip kept actively contacting me. After the manager came to work, he checked the surveillance first, then came up slowly, with an arrogant attitude of an official, saying that the situation was true, admitting that the hotel's sound insulation was indeed poor, but the new room and the noisy relatives were force majeure and no compensation could be made, so we had to accept it ourselves. He also said that he would come to communicate again in ten minutes, but he never contacted me afterwards. After we checked out, we communicated again at the front desk, and he looked at me contemptuously without saying a word... There was no apology from beginning to end in the two communications, only arrogance. The whole process was true, and Ctrip's customer service was shocked. Meeting such people when traveling in Wuhan made me have a bad impression of Wuhan...

The room is very small, the hygiene is OK, it's a bit hard for a family of three to move around, the bed is next to the wall, the space is really small