Spa Hotels in Townsville

We stayed for 7 nights. When booking the receptionist helped us book a room that was quiet, private and had a view. The room was clean and comfortable. The hotel is on top of a small hill close to the start of the 'goat track' up Castle Hill, and a 15 minute walk to the CBD in one direction, the Strand in another, and about 20 minutes to the ferry terminals. There is free parking on site.

The staff at Rambutan are very friendly and helpful. I felt very welcome. The rooftop, poolside restaurant is fantastic with its excellent and varied selection of dishes and is so popular with the public that I found it necessary to book my favourite table on the balcony looking over the town. The wonderful staff members speak many languages. Flying up solo from the Victorian winter I was dismayed to find myself in a cramped room, looking onto a blank wall, so dark I needed the light on. I had probably ticked 'accessible' which meant all the rooms reached by the lift which all face the blank wall around the pool. I expressed my disappointment to reception and was immediately and gratefully moved to a room, up a flight of stairs but looking down onto the pool and restaurant, as pictured. The rooms are small, filled up with enormous beds so that there is no way to unpack a suitcase. I needed a comfy chair. Rambutan is well within walking distance of the passenger ferry, The Strand, Anzac Park, and the centre of the city, surrounded by restaurants, and just 2 blocks from all the shops.

Good location, friendly at reception, clean room and comfortable bed. Just a bit tired regarding the room itself and t.v stations some worked some didn't and they went on and off, but not that big of a deal. A bit noisy around the area but I still slept well.

The hotel environment is very good and clean. The facilities are perfect and the health is good. The hotel is located in the city center, with high floors and good scenery. The hotel is a landmark in Townsiville and it is worth staying. The impression the hotel gave me was very good and worth looking forward to.

From previous reviews I thought no way, well how wrong was I. Great location. Clean and large. Amazing staff. Great whistle stop for us. Our four legged mate was very welcomed. Ground floor unit. Even meet a gentleman who travels with his galah on business. Staff welcomed us both with open arms. Pool is fabulous. Price reflects older establishment but they are caring for this old girl. We would definitely stay again. Only downside was the mattresses probably need replacing but are still very comfortable, had a great sleep. Thank you Robert Town 👌👌👌

I haven't had much experience at all in backpackers but I was impressed with the Civic Guesthouse. The staff have mostly been very friendly, accomodating and helpful, and the general atmosphere really positive and safe which is awesome. They have a good cleaning routine so the place is in good condition and maintained really well. It's in a great location and has all the amenities/facilities you need. Noise management is handled really well with a nighttime quiet rule. One negative comment I will make is that there is not really a system at all for recyclable items. There is just one bin for recyclables such as drinks cans but aside from that all waste goes into the general bins/landfill and this is pretty soul-crushing since there are so many people coming and going and therefore so much waste disposed of in this way. It would be great to have an improved system for this to sort waste and educate people in the process to be aware of where they are getting rid of their waste. Otherwise, thank you Civic for a great backpacking experience!