Guest User
April 2, 2024
I decide to book for the Easter weekend (arriving on Friday and leaving on Saturday). The booking of the overnight stay with massage package (I don't remember the name), made close to the date (mea culpa), was a bit complex and in my opinion could be simplified. Some exchanges gave me the idea of a confused communication between the staff which sends the customer back to a bit of inconsistency/lack of clarity... However: Despite the booking made on Thursday for Friday, they managed to organize a massage, dinner, personalization of the room, in a good way and meeting the requests. Specifically: - I requested that the massages be performed separately and not as a couple - I requested a diversified massage - I requested a change to the menu because the partner would not eat a dish - I wrote to anchor love what music he generally listens to my partner, and a bit of our history and the reasons that led us to take this escape from everything... and he knew how to exploit it for a perfect check-in. I have to say he did a lot with little. For example, I wrote that we are oversized and they made us find XXL bathrobes, while the ones we usually find elsewhere are skimpy (in fact we had brought our own), I wrote that my partner doesn't listen to commercial music and the one they put in our room upon arrival was a classic dessert, I said that for health reasons the period was a bit particular and there was attention (you can notice from small things) on this aspect too. When we arrived in the room we were amazed by how large, beautiful, welcoming and romantic it was. Unfortunately the lake view was a little unromantic as there was construction in front of it in this period, which also entails the closure of the restricted traffic zone (so you park 350/400m away). We promised ourselves to return when the work was finished, however it must be admitted that from lying in the tub the view was enjoyable and went beyond the construction site, which remained low. The terrace of the Suite we chose is actually a small balcony (long, but a little narrow), so if you are interested in having and "living", for example for dinner, the external space other rooms are perhaps more suitable. Ask when booking I would say. The tub is very comfortable, larger and softer than we expected, it has side jets and "low" jets that can be operated separately. In total I think there were about 15 of them, three laterals (from the feet) didn't work but you don't even notice. The audio speakers are located in the "head" of the whirlpool, at the top, but unfortunately one of them wasn't working so listening to the TV while we were soaking was difficult. It didn't matter to us, we didn't go there for the first videos. However, turning on the hydromassage made a fan (?) start with a loud and intense noise similar to that of the hairdryer: very relaxing for me (white noise, I would soon sleep there), but for my partner it was annoying
Original TextTranslation provided by Google