Wuzhen Yihe Resort·Fanpu Theme Culture Hotel

The room facilities are a bit old, the floor squeaks when you walk on it, the toilet is old and the edges are rough. The sanitation is not detailed enough, there are slight stains on the toilet seat cover, and the toothpaste tube used by the previous guest is still on the floor of the bathroom. The sanitation needs to be improved. The hotel environment is good, the lobby is quite grand, but the sound insulation effect is not very good. Finally, let me talk about the service, which is very satisfactory. We arrived at the hotel too early, so we went to the old street first. When we returned to the hotel, the room was not cleaned yet, so we had lunch first. The room we booked was included in the meal. Manager Wang of the hotel was very good. He arranged a set meal of five dishes and one soup. The dishes were very good, steamed fish, chicken sauce tofu stew were delicious, and the amount of dishes was large. 4 people couldn't eat it. After the meal, Manager Wang also arranged for us to check in and rest as soon as possible. Thank you very much to Manager Wang!

The hotel is very clean, with a rich breakfast. It is a 5-6 minute walk from Dongzha and a 20-minute walk from Xizha. There are many restaurants around, so eating is not a problem! There is an underground parking space. The itinerary was changed due to work reasons, and the beautiful manager at the front desk also actively helped to solve it. As a customer, I am very grateful and very satisfied with the hotel service!

The room is not well maintained and the hygiene is very poor. I have used Ctrip for ten years and this is the first time I have given a bad review. The hotel front desk staff needs urgent training. Very bad!

Facilities: Good Sanitation: Clean Environment: Beautiful Service: Friendly

The room is very satisfactory, the environment is very good 👍, the service is also very thoughtful, I will come again in the future

Really good 👍

The lobby was well decorated, and I thought it would be nice, but when I entered the room, there was a strong smell of fresh decoration. I contacted the staff and they said it had been decorated for many years, not just newly decorated. I looked around carefully and it should be that the various gaps had just been re-sealed, and the damaged parts were replaced. The sanitary conditions were very average. There was thousand-year-old dust and spider webs under the table. The service attitude was not bad! Because it was next to the road, the sound insulation was not good, and the sound of the car affected sleep! The most unsatisfactory thing was that the toilet had no door, and the sound and smell of going to the toilet were very embarrassing. The advantage is that it is very close to Wuzhen Bus Station, and it only takes 2 minutes to walk there. Because the room price was one thousand yuan a night during the May Day holiday, it was really not worth it. It is better to stay in a national chain star hotel! I will give an objective evaluation and hope it will be helpful to everyone!

The environment is quiet in a busy area, close to Dongzha and Xizha, and can be reached in about ten minutes on foot. The service of the front desk brother is warm and thoughtful, and the room is also very satisfactory, clean and tidy. I will come again!

The hotel is really nice, there are security guards patrolling the floors regularly, the staff have a good service attitude, the transportation is also very convenient, and it is very convenient to go to the scenic spots.