Lavande Hotel (Tianjin West Railway Station Xiangtan Road)

The hotel is really good. It will be the first choice for you next time you come to Tianjin! It is not far from the attractions! There are food, entertainment and other things around. I am very satisfied with this hotel on May 1st👍

It's really good. The front desk service is professional and thoughtful, and the attitude is particularly good. The room is clean and tidy. The room attendant helped to collect the garbage very promptly. The takeaway was also delivered very promptly. It was a very good stay experience. I will come to this hotel next time I go out. I highly recommend it.

A very speechless accommodation experience! Because I booked the room at 4pm, I called the hotel right after that. I said that I would arrive at the hotel later, so I told them in advance that I didn't like the front and rear rooms, and hoped that the hotel would reserve a middle position for me. The hotel's reply was good, the double beds you booked were all in the middle position, I said OK, please reserve it for me. I arrived at 9pm, and when I entered, the window was open, so I closed it. It took about five minutes, and my hand hurt a little, so I took a break. At this time, I checked the sheets again, and I found hair on the pillow. At this time, I called the front desk to explain the situation. After the front desk came, they took a photo of the hair on the bed, and then helped me close the window, and pressed it down directly, asking me if it was okay? I pushed the window and it opened again. I said, first of all, is it not windy if you close it like this? Who is the one who is winded? Secondly, do you think it is closed like this? She didn't say anything, and said I can't change a room for you, and took me to the last room. I said I called before and told her my needs. She said there was only this room left. I said if I didn't inform you, it's ok, but I've already said it before. Then she said she would fix the window and change the sheets for me. I said yes! It was already 10 o'clock in the evening. The window was fixed a few minutes later, and the master came and fixed it. He left and asked me to wait for the bed sheet. I waited for less than half an hour, but he didn't come. I called again? The waiter came up five minutes later (I guess he forgot to find the waiter). I worked with the waiter because it was too late and I wanted to rest early, so we worked together. Halfway through the change, I spread the bed sheet flat and found that there was a layer of paper scraps on the new one! It was really speechless! Is this making fun of me? Paper was still falling on the bed sheet! I laughed! I called the front desk again, and they came up to check! They found me new sheets to change. It was already 11 o'clock in the evening! I said, are we still going to sleep? Excuse me, the girl at the front desk is changing my bed sheet, and she is not a room attendant! I was speechless at this time. It was already 11:30 after the change. The front desk added me on WeChat and said that they would talk to the manager about this matter and give me compensation. I said that I just needed to rest now. Later, the front desk said that they gave me a 25% discount as an apology! But this can't make it up to me! I was really angry! I will never stay at his house again!

Overall satisfied, I went there for an exam. The overall price is a lot more expensive, but it is quite new and there are robots delivering food, which is quite convenient. It is not far from Tianjin West Railway Station and the transportation is OK

Very dissatisfied, woke up numerous times in one night. The hotel has very poor soundproofing The neighboring room was particularly uncultured. I entered the room at 10:30 and heard the sound of banging bangs until 1:00. There were also the sounds of electric curtains, talking, flushing toilets, and various door opening and closing sounds. The waiter went over once in the middle, and the guests in other rooms also went over to ask them to be quieter. They could hear it clearly. It is suggested that if the soundproofing is not good, the rooms should be separated if there are guest rooms. If they are all arranged together, I can't sleep well. How can I not give a bad review? Service: The front desk service attitude is very good Environment: The carpet is very dirty, and a small piece of dead skin is found on the bed sheet. I just changed the room at that time. There is also a ** box of supplies in the room, which lowers the grade of the hotel I always thought that Lefeng was pretty good. Tianjin West Station is really average. It is very close to the West Station in a straight line, but you have to drive around it, about 2 kilometers. I will not stay here next time