Banyan Tree Tengchong

The hotel has an elegant environment and the service implements Banyan Tree's excellent attitude. This time Cassie Yang mainly served us. I would like to praise her full service follow-up from before departure to after check-out.

The environment is very good, the service is also very good, and the surrounding scenery is very comfortable.

The environment, service and food are all very good. A gift was given when leaving the store. It was a very comfortable experience

The environment is quiet and relaxing. The hotel restaurant is unexpectedly delicious. You can experience the special food without leaving the hotel. Thanks to Miss Cassie Yang for taking care of you for three days. It was a great travel experience.

I don’t think I need to say too much about the environment and facilities of the Banyan Tree resort hotel. The hotel service is really important. Follow-up service starts before check-in. Cassie Yang is professional and considerate. Contact us in advance to arrange car and other matters. The room was also upgraded for free during the stay. When there was an incident, the hotel staff were very nice, thoughtful and patient in helping to solve the problem. From Xiao Yang, the person in charge of the reception, to the staff at the front desk, spa, restaurant, and room service, I really couldn’t fault anything. They were all attentive, thoughtful and considerate. This is the service standard that a brand hotel should have The check-in experience was really good. I really felt at home. In fact, I was a little nervous before coming to Tengchong because I thought the location might be a little remote. I was worried that the software standards for hotel accommodation would be different. It turns out that I was overly worried. The hot spring is a real hot spring and one of the best in the country. I can’t tell you how good it is for your body in a short time. But it’s really good for your skin. You don’t need lotion after washing. The spa is really good, but I was in a hurry this time. I didn’t have enough room at night. I’ll come back next time.

During the cherry blossom season in March, the cherry blossoms in the room are particularly beautiful. Facilities: Needless to say, hot springs. There are private hot springs in the room, which are natural hot spring water. There are also several public hot springs which are also very convenient. They are only for hotel guests, so they are very clean and there are not many people. Environment: The beauty of each season is different. It is a hotel on the mountain. It is very quiet. The Hui-style architecture and garden design are also excellent. There are many little squirrels. Service: Very professional service. It looks like a big brand. I am very grateful to the lady at the front desk for giving many gifts and taking very considerate care. The auntie who bathes in the hot spring is also very attentive and will remind you to soak less and slowly. All in all, it is a very satisfying experience.

The hotel is great! good environment! The hot springs are also great! The sensor light in the hallway was broken on the first night, so I didn’t get a good rest! After reporting it to the hotel the next day, someone was immediately arranged to handle it! Cassie Yang specially applied for the volcanic mud spa for us, and the irritability caused by not having a good rest suddenly turned into a surprise! It shows that the hotel’s corporate culture is doing well! There is no concierge to help with luggage when checking out, which is not a good feeling! It would be better if everyone learns from Cassie Yang how to truly consider the guests. Overall, it's worth staying! Great value for money! 👍

I started to buy Banyan Tree Hotels from Yangshuo Banyan Tree, and Tengchong Banyan Tree also maintains the same standard. The environment is very good, the service is superb, and any needs will be responded to immediately. I would like to thank the housekeeper! The hot spring is also very comfortable and very suitable for family travel! I will continue to recommend Banyan Tree

The hotel experience is very good. The service at Banyan Tree Tengchong is excellent in all aspects. The food in the restaurant is also very delicious and the ingredients are very fresh. I like Tengchong very much. I will continue to stay at your hotel when I come to Tengchong again in the future. Thanks also to Linda for her professional service!