Busy location. Some of the staff do not speak English. I understand French and Arabic are the official languages in Morocco, however, anyone working in 5 star tourist hotel should speak enough English to take a simple order! This is not the case here! The King Size bed is not what you expect. I found out that there are 2 types of king size bed: The North American sizes (California, Alaska etc) and the Eastern size which is a tiny bit larger than a queen size. Rooms are small for a 5 star hotel. Restaurante menu is very limited and they don't some of the items on the menu. You have to ask for everything that normally comes with a meal - such as butter, catchup etc. Basically, it is a 3 world Hilton! However, it is probably the best place you could stay if you are in Tanger!
Please do take the stairs. It is an emergency exit, but sign only says Stairs! You can go in but cannot get out unless someone opens the door from the inside. I got stuck!! I had to walk all the way to 15th floor until I found an open door! Dirty stairs and no lights in some areas. I had no phone to call someone, bit scary but good exercise!! Not what you expect in 5 star hotel. Again, trust me this is as good as it gets in Tanger! LOL!