GRAND NEW CENTURY HOTEL Taishun Wenzhou

I haven't been here for a long time. I took the opportunity to come here again on Saturday and called Shuai Shuai in advance because I wanted to upgrade to a college room with a king-size bed and a bathtub. It was sold out, so they upgraded us. I was very touched by the other rooms.

I came here last year, and I took the opportunity to come out again this year with my kids. I contacted the lobby manager, Xiao Chen, in advance and helped me book the room. He also helped us upgrade. He was responsive to all requests. The service and environment are good. The only thing the hotel lacks is an outdoor hot spring.

There are few supporting facilities around. The overall environment of the hotel is good, and it is very comfortable to take a hot spring bath in the room.

It meets the standards of a five-star hotel, especially the big square bathtub. It is very nice to run the radon spring in it. The breakfast is quite rich, with a combination of meat and vegetables, various special snacks, and full of fruit drinks. The ancient village of Tatou is just a right turn from the hotel. It is good.

The hotel hardware meets Kaiyuan standards, and the design of the hotel's appearance and rooftop platform is top-notch; but the software, especially the service, is completely unacceptable during a short holiday like Qingming Festival. Almost everywhere in the hotel is filled with the noise of children. For dinner and breakfast, guests stand next to the seated people waiting for a table. What kind of dining experience is that?

After checking in, the staff emphasized that only one child can be brought to breakfast, and the other child will be charged. My husband held a nine-month-old baby in his arms and asked him, why is it charged even though the baby can't eat? I said that when I booked, I saw on the hotel page that one adult brought one child, and we were two adults, right? I asked about the opening hours of the swimming pool, but was told that there was no swimming pool. I asked about the opening hours of the children's playground, but was told that it was open on weekends. Entered the room, and I didn't know where the welcome fruit was (I specially exchanged it with points on Ctrip) Then go to their Internet-famous rooftop, well, if it's just for the rooftop, you really don't need to come.

It is a high-end hotel in Taishun. The hotel's feature is that you can soak in the room if you book a king-size room. The rooftop garden is also very unique. The entire hotel is an ascending curved surface. Guests can walk up to the top floor of the hotel roof step by step along the roof ramp from the outside of the hotel. It is equivalent to a walking trail. It is very interesting. Except that the hotel toilet leaks a little, everything else is good. There is also a receptionist at the door during the New Year.

The hotel is very new and beautiful. The room is super big. As soon as I opened my eyes, I could see the scenery outside the large French window. The bathtub directly discharged hot spring water, and the privacy was excellent. I applied to the front desk for a discount on the buffet for junior high school students, which was very considerate. This is the hotel I will go to next time I go to the hot springs.

If you check in before the Spring Festival, you will book 2 rooms with friends and children. The service in the Chinese restaurant on the first floor was particularly poor. No one greeted me when I entered the meal. I even sat down and no one gave me a menu. I just ordered a set meal. The beef was cold and the cold cuts were served last because there was nothing to eat nearby. It was cold and raining. I had to make do with dinner the next day. I originally wanted to order a set meal, but the restaurant said that I had to go to the front desk to buy a coupon. After nearly an hour of communication, I finally said that the meal I wanted was not prepared. Fortunately, the sister at the front desk sent me a WeChat and ordered takeout ( As the Spring Festival approaches, many restaurants are closed.) I won’t even mention the hair and dust in the big bathtub in the room. There is no fitness, spa or massage... There is only a small building block room... The bad reviews are for the Chinese restaurant in the hotel, which brings down the entire hotel. Quality and check-in experience are extremely poor. The attitude at the front desk is okay but communication is really difficult... I will never go there again