Occidental at Xcaret Destination - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Akumal
Occidental at Xcaret Destination - All Inclusive
#8 of Premium Hotels in Tulum
Camino a Xcaret Carretera Federal Chetumal - Puerto, Avenida Benito Juárez, 282, Akumal, Quintana Roo 77710, Mexico
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When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This upscale property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 102 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Cozumel International Airport
(27.0km)
Landmarks: Museo Viviente de Orquideas y Bromelias
(370m)
Landmarks: Templo del Agapo
(460m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
Junior Suite 2 Queen Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Private Toilet
Hair Conditioner
Check Availability
6
Deluxe Room (Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Deluxe Room (Concierge, Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Junior Suite Studio
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Royal Luxury Room
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Visual Fire Alarm
In-room Wi-Fi
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10
Royal Suite
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Luxury Room (Level Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
7
Deluxe Room
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
8
Royal Suite (Level Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Junior Suite (Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
6
Deluxe Concierge Room
2 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Visual Fire Alarm
In-room Wi-Fi
Check Availability
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Guest Reviews(102)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
April 5, 2022
第二次去了，太美了，酒店旁邊就是樂園，有各種通道可以過去。酒店本身就很好玩，全包酒店，有很多餐廳。唯一缺點就是那個位置風浪有點大，酒店有個浮潛很好的位置，但是要看運氣。設施很好，從機場過去基本200比索一個人。
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Guest User
June 22, 2021
還不錯哦，比想像的好，裏公園很近，晚上看完表演很方便，下回還會入住，不錯的體驗，很喜歡，很喜歡，很喜歡，餐有待改善。
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Elizabeth
February 24, 2024
Property is nice food is average I feel could’ve been better and more options.. really the only things we didn’t like is information desk people at each building are really sales people and they bother you everyday about buying excursions we go there to relax not be bothered everyday to buy something once someone told you no once, leave them alone and it’s not like they are different staff that don’t know you already said NO once twice the third time!! We did an excursion and didn’t buy from them since they are so pushy… waiters seem not to want to work all they have to do is bring you drinks and even that is a mission to get… resort is nice itself… you do have to walk a lot to get back and forth but nothing to bad…. Our room air conditioner didn’t work and had to ask 4 times to have someone come look at it! Even after they came it barely worked but didn’t want to waist my time asking them again I even asked to just get another room and that wasn’t approved by the manager the resort wasn’t busy so it’s not like they couldn’t do it
Lea
February 23, 2024
We love the resort. Just a little down side on the phone - not working. We were given a complimentary fruits and a wine but was not able to drink wine as we do not have wine opener.
Kendra
February 21, 2024
I loved the nature around the property. There were animals everywhere and the snorkelling off the beach was great!
Kyle
February 21, 2024
We stayed in Feb 2024. The hotel and service was amazing. Roman over in the pool bar was amazing and had a great time teaching my kids Spanish. Monica at the beach Buffett was so helpful and friendly each day. The food at this resort was fantastic and the beds were amazing, I never sleep well in hotels but slept through the night no problem here. The resort was so quiet and safe for your kids we had no problem letting them run around and swim out in the lagoon with the fish. Proximity to activities like cenotes and XelHa are a quick 20min cab ride. Just make sure you ask how much before you get in OOPS! Our entire family loved it and would come back again.
Jessica
February 20, 2024
As someone whose gone to other all inclusive resorts i rank this a 3 star. Did not like how you had to go to the lobby to make reservations for dinner. Such an inconvenience. Other resorts ive gone to they had employees walking around during breakfast and lunch asking if we wanted to sign up with them for dinner.. with a simple text and we would Good to go. Also did not like the limit on dinner restaurants we could Go to w
During our 1 week stay we were allowed 4 dinner restaurants. The rest had to be at the buffet. Our AC also didnt work & waited 30 minutes at the front desk before i left. They only had 2 employees working. Would not come here again.
Kim anh
February 20, 2024
This definitely not a 4 star hotel. Show all inclusive but when you get to the resort restaurant is limited to what you can eat. Everything is extra. Room & the whole resort is outdated. Such a big resort but can’t even provide conditioner. I stay there only because it’s convenient to access to xcarat park. Never come back!
Kent
February 19, 2024
This is our second year back. Love the resort. Drinks and food need improvement. Love the wild life roaming around. All the staff is super friendly and helpful. Besides the food and drinks, they should enforce a rule for first come first serve on the beach beds. I think it is unfair for people claiming the beach beds by leaving their belongings on the bed overnight. Play more Latino music.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2016
- Number of Rooms: 1099
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This upscale property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Le buffet, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Le buffet, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Multi-Function Room
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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