Resorts World Sentosa-Hotel Michael

Facilities: The room is spacious, and while the amenities are a bit dated, they are well-maintained. The pool is small. Service: After checking in, I didn't really notice any particular service from the front desk, but they were polite and helpful when I had questions. Environment: The location is very convenient! However, there aren't many dining options on the island itself, so I recommend going to Fengyi City for meals.

The breakfast in the morning was decent, but you have to walk to another area. The hotel's location is excellent; it's a bit of a walk to the Universal Studios entrance, but there are shops and restaurants nearby. It was also very convenient to take a taxi back from the airport. You can also ask the hotel to call a taxi to the city center. The hotel provides slippers, toothbrushes, and toothpaste, and there's an ice maker and water dispenser.

The hotel's location is unbeatable! It's super close to the Sentosa Express station, Universal Studios, the S.E.A. Aquarium, the shopping street, and even the Harry Potter experience – perfect for hot weather since you won't be exposed to the sun! The only downsides are that the pool is a bit small, and breakfast is shared with other hotels and is a bit of a walk away.

The room was clean and tidy, and the location was excellent – just a two or three-minute walk to the aquarium and Universal Studios. The front desk staff were very enthusiastic and most of them spoke Chinese. My child loved it!

The biggest plus for this hotel is its proximity to the MRT station, the aquarium, Universal Studios, and the Harry Potter attraction, all just a few minutes' walk away. The facilities are a bit old, but drinks are complimentary. I had some difficulty getting through to Chinese-speaking service when I called the front desk. The breakfast buffet had limited options, and the restaurant itself was small and underwhelming. Staff kept coming over to ask if they could clear our plates, which was quite disruptive and made us uncomfortable while we were eating. I also couldn't quite make sense of the sculptures downstairs.

If you're visiting Singapore for a day trip to Universal Studios or S.E.A. Aquarium, or even doing both in one day, there's absolutely no need to stay at any hotel on Sentosa. It's much better to head back and stay in the city. I'd also recommend against staying at any Sentosa resort hotels even if you find taxis and self-arranged transport convenient. The hotels on Sentosa feel more like a commercial complex, with several hotels interconnected within what feels like a shopping mall, which honestly felt a bit strange and I wasn't a fan. Plus, the amenities in each hotel are incomplete, often requiring guests to share facilities. Before checking into this particular hotel, my expectations were quite high, thinking it would be excellent, but after staying, I found it to be very mediocre, even inferior to hotels in the city which offer a more luxurious feel and better service. Firstly, the hotel decor is quite dated. In the master bedroom bathroom of my suite, the drain pipe under the sink was leaking. I honestly couldn't even be bothered to complain or call for maintenance and just endured it for two days. Secondly, for a hotel with a relatively high price point, it surprisingly lacks its own independent breakfast restaurant, instead opting for a joint venture with an external commercial restaurant. Thirdly, the hotel service was very ordinary, nothing special – city hotels are simply better. Fourthly, the suite I stayed in was objectively very spacious, over 200 square meters, but the outdated decor meant it didn't feel particularly novel or impressive. In fact, a living room of that size in a 200-plus square meter suite is largely unused. I feel that paying this price to stay on Sentosa is primarily for the convenience of being able to immediately return to your room and rest after a tiring day of sightseeing. However, in reality, the value for money isn't great. So, for those visiting Sentosa for the first time, I highly recommend doing more research and analysis based on your own situation. If I had to choose again, I wouldn't stay on Sentosa; I'd probably still opt for a city hotel, even if it means an hour-long round trip by taxi.

The front desk upgraded our two families to a two-bedroom deluxe suite, which we absolutely loved. Everything was perfect, 10/10, no complaints.