Ascott Hotels in Singapore

Stayed at this hotel for one night only but no complaints about their service and cleanliness as it was top class. Booked a good king room and got upgraded to great king room for free. Since we checked in quite late (6pm), receptionist extended our check out time to 12pm with no additional pay. Aware that room size in Singapore is quite small but the room that we were in was spacious enough for 4 of us (2 adults, 1 4yo kid, 1 baby). Location wise is perfect, very near to Bencoolen MRT. Will def stay here again the next time we visit Singapore ✨

Stayed in One of a Kind Studio facing the fire station. Can be a little noisy when the fire engine alarm is ringing. The wifi can be slow at times especially when streaming movies on devices. Water strength from the rain shower is not strong enough and hot water from the rain shower takes about 10mins to heat up. The biology bath amenities smelled great. Note: Do bring along your own toothbrush, toothpaste, in-room slippers and if you have a travel projector can be used to stream Netflix/HBOGo on the white wall (one of the photo shows the projector that I brought along). Bath towels, hand towels are available in the room. If you fancy ice-cold drinks, you can fill up the glass jar provided in the room with ice from the communal kitchen.

In general, this hotel was great. i stayed collyer room for 3 nights. Location was good. Room condition was good. Big enough for 3 with kid. We can use 19f pool and living room. Pool is accessible for kids along with adult. Not much things to eat in living room but coffee and hot milk with a few snack were good enough. View was fine as we can see marinabay partially though laser show area was blocked by another building in front. One thing not good was about noise from roads outside at night.

As an Ascott group member, there are decent expectations of an Ascott experience in all the properties in which I had once stayed (Ascott, Somerset, Citadines). Citadines Rocher (recently opened in 2020) was one of my top choices in having a local staycation because of its location and price range. However, it was an overall disappointing experience, and here’s why: 1. No daily housekeeping service 2. Our bathroom door could not close. It was completely off the ledge. 3. Reception is busy all the time. Phone calls are often not answered 4. This hotel was most probably a designated hotel used for both Malaysian citizens who were unable to return home due to locked borders, as well as returning Singaporeans to serve their mandatory 14-day Stay-Home Notice (SHN). There were confirmed COVID-19 cases within my period of stay. We were notified by a letter from the management. The least the management could do was to provide a mask or sanitizers to guests. We also chanced upon 2 medical workers fully donned in PPE escorted a guest to the ambulance. Scary stuff. 5. We took our own trash out of the room since day 1 of check-in. It was not cleared even upon checking out. Dear Citadines Rocher, please review your services. I had absolute faith and would like to continue giving my support to Ascott despite this awful stay.

Stayed in d’hotel several times in the past as I’ve always find it value for money. Room is very spacious and the service is always prompt and efficient! No other complains other than the puddles of mess which the doorless shower room made. Not sure why there wasn’t a door to it for the particular room i stayed in this time. The hotel ‘s new addition was also this little pantry for guests at reception and a daily breakfast box as well, which I thought a lot could be improved on 😅 Otherwise, its really convenient and accessible to food choices!

Service was good. Checkin was smooth and all enquiries answered. I love the huge pillows in the room. Nice view of pool. Impressed by the kitchenette for its cutlery and plates/bowls/glasses. Furniture was a little worn out ie bedframe. Room service by Kith was delivered promptly but in a paper bag rather rather than hotel plates. Overall a peaceful hotel stay and I enjoyed the nice hospitality.

I would recommend this hotel if you are coming to Sg as a visit. For me, the most favourite part is having a kitchen and they support kitchen stuffs as well. The room is very clean and tidy. Although cleaning service is not every day, it still should be ok. Bus stop is just outside the hotel so it is very convenient to go most of the places. I will choose this hotel again if my family members come back again.

Lyf Farrer Park is an amazing property. Bustling with life and very lively. Good for long stay. The ground floor lobby has a gym, laundromat, working bay and a hep coffee and beer joint. Fourth floor is cooking bay and an area to laze around with open gym, garden and play zone for kids. Rooms are smartly done with modern interiors.

Stayed at the end of Nov/early Dec 2022 for 6 nights Pros: -building is very instagrammable, they even have photo icons on the ground to guide you where to stand to take photos. -check in process was easy and smooth -they have coffee machine at lobby area and lots of places to sit and lounge -swimming pool on lvl 2 with towels you can grab yourself there. -there is a shared communal kitchen with microwave/dishwasher and fridge but you have to label the products you buy yourself or else if the product is expired or doesn't have a label they chuck it away. -rooftop area on lvl 8 where you can get a view of the surrounding areas. -overall lots of outdoor spaces to sit. -there are areas to bbq if you want but you need to hire it like those portable bbqs -on lvl 1 in a different building but connected there is laundry that costs $6 for 15kg wash that cycles for 30 minutes and the dryer cost $6 as well for 1 hour dry cycle. -room itself is 13sqm but it doesn't feel that small as it looks on paper i think in part due to the very high ceilings above the bed so you don't feel so cramped and gives that sense of space. pretty clever designed room. -room feels new, i mean it did only open in April 2022. -bed and pillow are fairly comfortable not too bad. Initially it feels comfortable but over the days it was okay only and the bed was ok kind of like stiff foam that has some give but a little firm. There is space underneath the bed to store luggage. -plugs on either side of bed as well as usb slots. -water kettle is provided in the room as well as cutlery in the room. -fridge is shared and located outside in each corridor. -there is a desk with plug and ethernet port. -there is also a tv with only local channels. -sink is outside the bathroom area on the wall but it does have liquid hand soap and a big round mirror with good lighting. -jug is provided and you can refill it yourself outside your corridor. each level has a water dispenser refill station which provides clean filtered distilled water in both hot and cold temperatures. There is also a shared microwave and paper towels in each level of the building. -lots of nooks and crannies in the room for example next to the door you can put things on a small recessed wall shelf and there is another cupboard you can put shoes or sandals etc. -hairdryer is provided. -toilet and shower are glass separated -they provide 2 toilet papers and 2 hand towels and 2 body towels. -shower is amazing, rain and hand held shower head with plenty of strong hot water pressure and hot water that lasts. -collapsable laundry basket is provided in the room. -electronic curtain shade on the windows and the windows are big round ship-like glass. -hanger coats that you can hang your clothes and towels are provided in the room. -there is also a reading lamp and racks above the desk to put stuff which was nice. -tissue box is provided. -mrt entrance is directly across the road from the hotel. -wifi spee

Did an overnight stay in a room at the garden level. The hotel was basically new, hence there was nothing to comment about the room amenities, facilities and quality. The garden room had access to open garden at the balcony. It was kinda nice but also lacking privacy. Anyone with access to the garden could literally looked into the room if the curtains were not drawn. It doesn’t help that the hotel only had night curtain. A day curtain could help to provide some privacy while maintaining some sunlight in. I also like about the room having multiple usb ports for charging of devices. They also had a wireless charger by the bed side which was kinda cool and keeping up with the IT trend. There was electric kettle still available in the room, but also ice water available and the machine along the common corridor. Carpark wasn’t free as they were not the owner of the entire building. An overnight stay was about S$50, that’s like 20% of the room cost. Offering some Carpark rebates or coupon could help defer the cost. As for surrounding facilities, there wasn’t much if you were a tourist. The area was surrounded by tech industries, the train station was about 5-7 mins stroll. There’s a nice Starbucks beside the hotel though.