Vivanta Meghalaya Shillong

Wonderful stay, and amazing breakfast! The customer reception is unparalleled. Loved it!

No first aid was available for my colleague down with fever. North Indian food in Breakfast was okay okay. Room size was not up to the expectation. Staff was good and pleasing. Cleanliness was very good. Room service was good. For my unwell colleague earlier checkin was a little task

I stayed for three nights hence could observe more to give somewhat detailed feedback. Very nice hotel in a very good location. Reception from check in time onwards was quite impressive. Sumptuous buffet Breakfast and Dinner under the skylight and a cosy bar is being missed. Had the opportunity to interact with some staff like Rajesh, Abhishek in restaurant area and some others like Linda, Daphi, Nahi, Mena and Rapmika in other areas of the hotel. How do I know so ***y names, well one needs to note down and thank those who make your stay comfortable. A very small gesture of gratitude on my part. I will be failing if I don't mention your F&B ***ager Mr. Amrit Kumar, who was personally serving guests even though he could have just asked one of the staff to do so. Setting an example is a great leadership quality, coming from Army background we know the value of such deeds. Couple of areas of improvement: 1. The slope in the shower area of the bathroom in the room needs to be rectified, the water overflows in the WC and Wash basin area. 2. The rooms do not have any ventilation. At least one window in the room can be made openable to let fresh air come.

The hotel staff - 5 stars impeccable The hospitality - 5 stars and impeccable The care - 5 stars - unmatched The food that we ate - delicious and one wanted more Can one ask for more - in a property that defined a new edge in turn around time. An absolutely amazing stay.

Vivanta Shillong has the best staff which makes us feel very homely. Food selection and play area is very limited compared to other Vivanta hotels. Mercylene (Front Desk) and Aiti (Restuarant) did an exceptional service making my stay very memorable. All thanks to them.

When you enter the hotel, the lobby looks cramped for space and you don’t get the feeling that you are entering a 5 star hotel. The check in process was smooth as our details were passed over by Vivanta Guwahati. But similar to our experience in Guwahati, the Tata employee discounts were not considered for the room bookings, which was very disappointing. The rooms were also very unlike Vivanta (in the last 12 months, I have stayed with my family in Kolkata, Delhi and Guwahati). Rooms are very small and not spacious, they tried to accommodate all the comforts in the space available but clearly this was not expected. The toilet in 1 room was not cleaned properly and my dad had to call them after check in to clean it up. But there were positives too. The staff as such are very friendly, polite and eager to help. They went out of their way to prepare a dish which was not mentioned in their menu and came to our room to customise the order, which is appreciated. Breakfast was ok - nothing great to talk about and the spread was ordinary. Again, the staff was friendly and responded when we reach out. Overall Shillong is a beautiful place and we loved every bit of it, hence the stay was enjoyable. But the hotel has a lot of scope to improve, so hopefully this feedback will be taken seriously.

Vivanta Shillong stay was Wonderful in lap of nature. Beautiful property, spacious room and over all amazing service. Vivanta team make us feel at home and attentive to each and every need. SlFood was delicious. Each and every item we ordered was mouth watering. Reception for every need very prompt. Rooms are neat and clean with all basic amenities. Right in center of city. No swimming pool. Spa and gym good

First time experience for me so it's just amazing. the therapist is doing their job sencialry Rikynti ,Bibiana both are very professional towards their work...the experience I had in the spa was amazing I would definitely recommend my friend to come thankyou very much rikynti and Bibiana for such experience

A good hotel at the centre of the town. Most of the places are at a walkable distance. The staff were courteous and professional. One must be aware that there is no pool in the hotel. The restaurant is good with ***y options for continental and local delicacies.